Shemsiya Ali

Laurel, Maryland 703-***-**** adyo1t@r.postjobfree.com linkedin.com

US Citizen

Holds Public Trust

ISTQB Certified

Certified AWS Cloud Practitioner

Highly accomplished Integration Test Engineer/508 Tester/BA with over a decade of experience, specializing in system integration, testing methodologies, and quality assurance. Proven track record of conducting comprehensive testing to ensure strict adherence to industry standards, resulting in the delivery of high-quality software solutions. Proficient in the Software Test Life Cycle, quality assurance standards, and various test methodologies. My expertise extends to performing exhaustive accessibility evaluations of websites, ensuring compliance with Section 508 and WCAG standards. Working closely with clients, developers, management, and stakeholders. As a BAI have successfully planned, facilitated, and conducted requirements gathering sessions, meetings, and presentations. My experience spans diverse business domains, including Insurance, Healthcare, Financial, and Government Solution Industries. Leveraging strong analytical skills, I excel in assessing business requirements and user stories, enabling me to create vital project artifacts such as the system test plan, test strategy, test cases, bug documentation, traceability matrix, and test summary report. I am actively seeking a challenging position where I can leverage my expertise to contribute to the success of a dynamic organization.

Summary of Qualifications:

•Strong knowledge in all aspects of Software Development Life Cycle (SDLC), including planning, analysis, design, development, testing, deployment, and release. This enables me to understand the entire software development process and effectively contribute at each stage.

•Experience in manual, integration, back-end, regression, end-to-end, and some automation testing. I have a well-rounded testing background, allowing me to apply appropriate testing techniques based on project requirements and effectively identify defects throughout the software development lifecycle.

•Have hands-on experience assessing websites for accessibility compliance and making them usable for people with disabilities. Utilize tools such as JAWS, WAVE, ANDI, and Color Contrast Analyzer to conduct thorough accessibility evaluations of websites in accordance with Section 508 and WCAG standards.

•Have a deep understanding of industry-standard QA practices and methodologies, enabling me to implement effective quality assurance processes, conduct thorough testing, and deliver high-quality software solutions..

•Have experience reviewing project deliverables, code, and documentation to identify potential issues, improve quality, and ensure adherence to established standards and guidelines. Knowledge of how to conduct peer reviews, technical reviews, and procedure walkthroughs.

•Proficient in utilizing bug-tracking systems to log, track, and manage software defects, ensuring their resolution and effective communication among stakeholders. Have experience with tools such as JIRA, QMetry, and HP Quality Center.

•Have been involved in migration projects, facilitating the smooth transition of data and ensuring that end-users can seamlessly adopt the new system.

Have experience in agile methodologies such as Scrum and Kanban, as well as experience working in Agile teams, which has allowed me to adapt to fast-paced, collaborative environments and contribute effectively to iterative development cycles.

•Experienced in writing SQL queries, extracting data from SQL Server and Oracle. Have the ability to query databases to extract relevant information for testing purposes, perform data analysis, and validate system behavior.

Have Strong knowledge of the ServiceNow platform and modules, allowing me to effectively test and ensure the quality of ServiceNow-based solutions.

Possessing effective communication skills, I am able to deliver presentations, moderate discussions, and adapt my approach based on audience feedback. I confidently present information, ensuring clarity and engagement while promptly addressing the needs, reactions, and feedback of the audience.

Possess strong analytical abilities that enable me to evaluate system requirements and designs in order to make sure that the testing strategy covers all crucial areas, potential risks are recognized, and they are dealt with, as well as to guarantee thorough test coverage and mitigate potential issues.

•Have the ability to analyze complex systems, identifies key components and dependencies, and develops efficient and comprehensive test strategies and plans by using analytical thinking to break complex systems down into manageable components, facilitating effective test planning and execution.

WORK EXPERIENCE

Vidoori Inc. /Census Bureau – Lanham, MD 12/2022-Present

Integration and Test Engineer/508 Tester

Identify the various types of data required for testing, such as valid inputs, invalid inputs, boundary values, and edge cases.

Analyze the system requirements and design to identify the functional, interface, infrastructure, and end-to-end test cases.

Write clear and concise test cases that cover different aspects of the system's functionality and verify its behavior.

Break down each test case into individual steps to provide a detailed sequence of actions to be performed during testing.

Execute test cases in different environments.

When a defect or bug is reported, assign it to the appropriate development team for fixing.

Conducted functional testing of Pega applications

Developed and maintained test scripts and test data for Pega testing.

After the fix is implemented, update the defect status, and schedule a re-test.

Perform regression testing to ensure that bug fixes and modifications do not introduce new defects or impact existing functionality.

Maintain detailed documentation of the test data, test cases, and test steps for future reference and to aid in knowledge transfer.

Document the results of defect re-testing, including the outcome of each test case and any additional observations.

Conducted thorough accessibility tests on web applications while adhering to WCAG standards and 508 regulations.

Actively participated in peer reviews of test results, contributing to the team's overall quality assurance efforts.

Mentored team members and provided valuable feedback on test results, fostering professional growth and improvement.

Performed comprehensive functional, regression, and performance testing to validate system reliability and performance.

Assisted in the creation of the past performance report, leveraging testing expertise to contribute to accurate and informative documentation.

Collaborated closely with stakeholders and development teams in the review of user stories, ensuring alignment with project goals and testing requirements.

Collaborated with development teams to define CI/CD requirements and ensure seamless integration with the software development life cycle.

Participated in Agile ceremonies, such as sprint planning and backlog grooming, actively contributing insights, and expertise to enhance the quality of user stories.

Analyzed user stories to identify potential gaps, ambiguities, or conflicts, providing valuable feedback for clarification and refinement.

Worked with development teams to define API testing requirements and ensure the quality of API implementations.

Designed testing steps for new Program Increments, establishing clear guidelines for efficient and effective testing processes.

Assisted in identifying critical areas for IV&V, ensuring thorough coverage of system functionality and adherence to quality standards.

Conducted meticulous reviews of IV&V documents, ensuring accuracy, clarity, and compliance with industry best practices.

Census Bureau – Silver Spring, MD Jan 2019 – Dec 2022

Sr. Integration and Test Engineer

Part of ETSB testing team in support of DICE where the program provides the processes and solution for all Census Bureau data collection activities.

Develop integration and test processes and ensure that software systems and components are successfully integrated.

Involved in Quality Assurance (QA) reviews, identified gaps and provided recommendations to ensure that software or system complies with quality and standards.

Possess excellent knowledge of the Census domain and systems under-test.

SME for Operational Control System (OCS), Centurion, and GQPCS.

Participated and lead Agile Scrum meeting.

Develop, design, and execute interface test scenarios and test cases in HP ALM.

Performs defect identification, reporting, and defect management.

Solve issues related to data integration between systems.

Created test data, test cases and test steps for functional, interface and infrastructure and end to end testing.

Re-test and verify defects as bugs are fixed.

Worked and communicated with a variety of group members, team leads, developers, business analysts, and architectures to resolve technical issues and meet deadlines.

Performed Backend Testing by extensively using SQL queries to verify the integrity of the database.

Mentor and provide training to team members about assigned operations and systems.

Design test plans, create schedules, and provide daily and weekly status on QA activities.

Participated in daily and weekly meetings with the management team and walkthroughs.

Participated in Agile ceremonies, such as sprint planning and backlog grooming, actively contributing insights, and expertise to enhance the quality of user stories.

Reviewed QA check lists to make sure that all the requirements are met for any releases.

Executed test cases using different testing techniques like positive testing, and negative testing.

Tested internet applications on different browsers using previous and current versions.

In-depth knowledge of government regulations, security protocols, and compliance standards.

Successfully completed testing Customer Relationship Management (CRM) and Respondent Portal (RP) applications (two of the applications that are used to gather information about the U.S. economy).

Mentor and provide training to team members about the assigned operation.

Part of 2020 Census integration and test team in support of six U.S decennial operational deliveries.

Successfully completed testing multiple systems for six operational deliveries.

Was part of testing systems for operational delivery for data products and dissemination for 50 states, DC, Puerto Rico, and Island Area.

Used HP ALM for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.

Tools and Applications: SoapUI, MobaXterm, Reflection, Toad, Remote Desktop Connection, DB Visualizer, Pega Studio, Internal TI tool, AWS, SharePoint and Artifactory.

TALEX. (Census Bureau) – Washington, DC Sep 2018 – Jan 2019

Test Engineer

Part of 2020 Decennial Census operational delivery test team.

Successfully tested multiple systems that were part of OD 6.2 Remote Alaska Operation.

Created test data, developed, and executed test cases for functional, interface, regression, and end to end testing.

Developed, designed, and executed test scenarios and test cases.

Performs defect identification, reporting, and defect management.

Involved in training team members on new systems.

Experience as a Government Domain QA Analyst, specializing in testing software systems within the government sector.

Perform and assisted leads with complex system integration tasks and problem solving.

Perform troubleshooting.

Interacted with team leads, developers, business analysts, and architectures to resolve technical issues.

Possess excellent knowledge of the systems under-test.

Performed backend testing by extensively using SQL queries to verify the integrity of the database.

Used HP ALM for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.

Solve issues related to data integration between systems.

Tools and Applications: SoapUI, MobaXterm, Reflection, Toad, Remote Desktop Connection, DB Visualizer, Pega Studio, Internal TI tool, AWS, SharePoint and Artifactory.

Unisys – Sterling, VAJuly 2016 – Aug 2018

Sr. QA Test Engineer/BA

Interact with product owner, team lead, developer business analyst, and end-users for gathering requirements or user story.

Work with the test manager to set expectations and direction from a strategic and planning perspective.

Follow up with the developer, business owner, and project manager to resolve testing process questions or issues.

Responsible for creating test scenarios, test cases, and test execution.

Use HP ALM for systematic management of the test cases, test steps and defect tracking.

Assist in writing user stories, analyze user stories documents, develop test cases, and identify acceptance criteria for user stories.

Assist in maintaining and updating Scrum backlogs using JIRA.

Perform sprint demo to clients.

Experience as a Healthcare QA Analyst, specializing in testing healthcare software and systems.

In-depth knowledge of healthcare industry standards, regulations, and best practices.

Conducted end-to-end testing of healthcare software applications, ensuring compliance with industry standards and regulations.

Confirm product meets user story and design intent as part of Scrum Sprint exit criteria.

Developed test cases from requirements, use-cases, design documents and other project other.

Perform application level, access, and data level security testing (define).

Interacted with developers to report and track bugs using JIRA.

Create the regression test cases and automate them for the purpose of regression testing using selenium.

Use SOAP UI for web service testing.

Responsible for backend testing by writing and executing SQL statements.

Created automation scripts using Selenium IDE, and Selenium Web driver.

Reported test summary report to the clients and provided recommendation for performance improvements as needed.

Worked with Business Users to navigate through business requirements and systems requirements documentation process and maximize their limited time availability without interruption.

Determines the needs of the project, acting as a liaison between managers, stakeholders, and software development teams.

Analyze requirements for a project, reconcile conflicting interests, and determine how to translate the designer’s vision into a plan that can be implemented by developers.

Worked and communicated with a variety of group members, both functional and technical, to define requirements, resolve issues and meet deadlines.

Develop integration and test processes and ensure that software systems and components are successfully integrated.

Involved in Quality Assurance (QA) reviews, identified gaps, and provided feed backs.

Environment: Selenium, JAWS, WAVE, HP ALM, SharePoint, SVN (define), JAVA, UNIX, JIRA, Oracle, SQL, TOAD, SOAP UI.

Hewlett-Packard – Springfield, VA Feb 2015 – July 2016

Software Test Analyst

Reproduced client reported bugs and identified root cause of the defects.

Responsible for identifying the regression test cases.

Participated in functional specification and technical specification reviews.

Prepared QA test plans, test strategy documents and test estimations for various releases.

Created and executed detailed functional test scripts based on the business requirements.

Responsible for maintaining all functional test scripts after each migration.

Experience in Insurance domain.

Wrote SQL queries to access data from the database tables and validation of results.

Performed execution of test cases manually to verify the expected results.

Develop automated script for regression testing using Selenium IDE.

Experience as an Insurance QA Analyst, specializing in testing insurance software applications.

Managed requirements and developed test scripts and test cases using Quality Center.

Mapped requirements to business scenarios to assure that all requirements were covered.

Tracked bugs using Quality Center and performed regression tests once the bugs are fixed.

Facilitated and ensured verification and validation in accordance with established software testing plans.

Coordinated software defect tracking efforts to ensure satisfactory defect resolution.

Performed verifications on fixed and documented status of defects appropriately.

Developed requirement Traceability Matrix and linked it to Quality Center.

Environment: SOAP UI, Selenium WebDriver, IDE, Quality Center, Oracle, SQL Server, UNIX, Windows.

Testing Tools

HP ALM, Selenium IDE (Integrated Development Environment), JIRA, JAWS, WAVE, ANDI, QMetry, Xray

Documentation

Test Plans, Test Cases, traceability Matrix, Bug documentation, Test Summary Report, Risk, Gap Analysis, Change Management Process

Methodologies

Agile – SCRUM, Waterfall model and V- development model

Databases

SQL Server, MS Access, SQL, Oracle, TOAD, DB Visualizer, Remote Desktop Connection

Operating System

Windows, Unix, Mac

Programming Languages

SQL, JAVA

Applications

Microsoft Office Suite, SharePoint, MobaXtrem, Reflection, AWS, Artifactory, SharePoint

Requirement Management Tools

HP ALM, Quality Center, SharePoint

Education/Certificate

Quincy College, associate degree: Mass Communications- 1995-1998

Howard University, Pursued bachelor’s degree in Radio, TV, Film- 1998-1999

ISTQB Certificate-2022

Completed ServiceNow fundamental course- 2022.

AWS Certified Cloud Practitioner-2023

Holds Public Trust clearance.

U.S Citizen

References: Available upon request

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