Anura Kumara

Hospitality – Housekeeping

Doha – Qatar

Contact: Personal Data:

M: +974-********

Email: adyo07@r.postjobfree.com

Address: No.21/ Ulpathapitiya, Kiula,

Matale, Sri Lanka.

Date of Birth: 22

nd

July 1981

Sex: Male

Civil Status: Married

Nationality: Sri Lankan

Summary

Excellent attention to details and delegate skills and a great team motivator.

Outstanding guest/employee relation and communication skills

Strong ability to promote superior customer service, cleanliness.

Superb proactive attitude to work

Extraordinary time management and organizational skills EXPERIENCE

Aspire Katara Hospitality

21 Hight Street Residence

Housekeeping Supervisor

January 2023 – Present

Supervise housekeeping staff to keep the facility clean, organized, and neat.

Plan and allocate daily workload to housekeeping staff based on guest count.

Ensure that staff follow housekeeping policies and safety and sanitation standards.

Recommend work vision initiatives in future while maintaining quality and consistency in work.

Ensure that rooms, hallways, and other facility areas are well maintained according to brand standards.

Address guest complaints and inquiries in a timely and professional manner.

Ensure that staff use the cleaning chemicals and supplies safely according to SOPs.

Ensure that all cleaning chemicals are properly labeled with usage instructions.

Ensure that all staff are trained & motivated.

Ensure every day early briefing and discussing for any new tasks or comments. Amaya Lake Resort Dambulla, Sri lanka

Housekeeping Room Attendant

April 2005 to July 2008

Ezdan Hotel Doha Qatar

Housekeeping Room Attendant

August 2008 to December 2011

The Torch Hotel Doha Qatar

Housekeeping Room Attendant

December 2011 to May 2021

Change bed linen and make beds.

Replace used towels.

Sweep and mop floors.

Vacuum carpets

Dust furniture

Replenish bath care products (e.g., soap and shampoo)

Restock beverages and food items in the mini bar.

Clean public areas, like corridors

Report any technical issues and maintenance needs.

Address guests’ queries (e.g., on additional services)

Help guests retrieve lost items.

Ensure all assigned rooms are clean and tidy by the end of the shift.

Follow hotel security guidelines.

Al Mina Apartment Hotel

Housekeeping Shift Leader

September 2022 to January 2023

Supervising work activities of housekeeping associates during the shift.

Reviewing the operation plan, assigning task sheet, duties, and task of the day.

Ensuring all associates have the proper tools and equipment to start their shift.

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.

Scheduling staff shifts and organizing replacements as required.

Investigating and addressing complaints regarding poor housekeeping service.

Providing training to the housekeeping staff.

Attending training classes to develop housekeeping techniques and procedures and enhance leadership skills.

Assisting with issuing supplies and equipment to workers.

Planning work schedule for daily work orders and major tasks.

Acting as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Documenting and resolving issues with discrepant rooms with the Front Desk.

Preparing, distributing, and communicating changes in room assignments.

Communicating issues to next shift.

References:

Mohamad Alghorabi

Head Department Housekeeping

21 High Street Residence

Katara

Doha Qatar

Mob: +974********

adyo07@r.postjobfree.com

M K Nihal Shantha

Executive Housekeeper

Uga Bay Resort

Pasikudah

Batticlo

Sri Lanka

Mob: +947********

adyo07@r.postjobfree.com

Education:

Passed G.C.E ordinary level examination in 1998 Matale, Sri Lanka

Hotel Housekeeping course Department of technical education and training center Dambulla Sri Lanka.

Contact this candidate