Dolly Tomar adynzn@r.postjobfree.com

Phone: 602-***-****

Phoenix AZ

Summary of Qualifications

Experienced Human Resources Manager with a demonstrated history of working in the technology industry. Skilled in handling - Employee Engagement and Relations, Performance Appraisal, Succession planning, Talent management, Project management, Recruitment, Payroll, Grievances. A Human Resource Professional with strong hands-on experience working in start-ups and build up great organizations.

Work Experience

Here are my career details in reverse-chronological order: HR- Practice Development

Khalsa McBrearty Accountancy - Phoenix

Jan 2023 – Present

Currently working as Project Lead for migration from Lacerte and Officetools to the new systems i.e., SurePrep and Ultra tax.

Involved in planning and developing strategies with the higher management for the smooth transition to the new system.

Training the CPAs, Tax Preparers and Admin team on SurePrep and Ultra tax.

Working on Payroll for the company and the clients, which includes quarterly payroll and communication with IRS.

Ownership of new policies and process rollout for the employees. Responsible to keep employee handbook up to date.

Maintaining different metrics for the performance of billable and non-billable employees.

Responsible for daily standups and performance review for the employees including production report, Staff utilization report and day to day tracking of billable employees.

Collaborate with leadership team regarding resource planning, talent acquisition and proactive sourcing to build pipelines of top talent.

Create the job description discussing with leadership team and management and post the same on various job portals like indeed, Zip recruiter and LinkedIn recruiter.

Scrutinize the candidates by Phone interview, Zoom call and Personal interview.

Responsible for full lifecycle Recruitment for the firm including training and development of new hires.

Plan and conduct new hire onboarding from offer to first day of employment - designed and deliver orientation to familiarize teammates with policies, HR platforms, cannabis education and organisational culture, connecting them with appropriate leaders and teammates.

Managed all employee paperwork (I9, E-Verify, W4, A4 etc.)

Coached and mentored supervisors on improved employee relations.

Manage, review and process timecards, payroll and 401K information.

Prepare reports using Officetools software for the performance evaluation of employees.

Imported and designed different matrices and charts in spreadsheet for monthly and daily performance considering the desired and achieved goal.

Setting up 30, 60, 90-day, Mid-Year and Annual Evaluations by designing in excel to capture the 360 reviews.

Designed and implemented annual performance review process. Educating leaders of all seniority on the creation and follow through of impactful development plans and discussion for their teammates.

Created and continuously manage a monthly employee recognition program for employees. across all workspaces, encouraging and praising cross worksite collaboration.

Created a positive work culture by initiating team building activities, events and monthly celebration.

Following and monitoring principles and practices of management and administration including HIPPA.

Credential Analyst

Cognizant - Phoenix

Oct 2022 – Dec 2022

Maintaining and keeping records on insurance contracts and staff credentials.

Coordinating all the information and reminding medical staff when they need to update credentials and practitioners' applications.

Following and monitoring principles and practices of management and administration including HIPPA.

Verifying and validating that all information is correct and up to date, aiming to maintain the highest standards of record keeping.

Monitor physicians and healthcare facilities to evaluate their compliance with industry regulations.

Providing on call support for the queries asked by practitioners in completing their forms and paper work.

HR Business Analyst

Imminent HR solutions private limited, Bangalore

June 2019 – Jan 2022

Coordinated with HR Business Partners to understand the process of an employee interview and onboarding process to minimize the manual intervention in the process and to automate as maximum as possible.

Provided training, escalations support and guidance to team members and new hires.

Served as the technology specialist for enterprise accounts and highly involved in project management.

Provided facts and explained complex information to internal employees and contractors.

Worked with HRIS systems like Workday and Peoplesoft.

Developed and designed reports and dashboards from a data warehouse environment with reporting tools; such as Tableau.

Followed principles and practices of data pulls from a complex data warehouse.

Involved in identifying operational changes to improve retention rate.

Entered employee information into ATS and HRIS systems, running adhoc reports.

Reviewing the process of employee appraisal system, identifying the underlined use-cases, creating process flow using VISIO tool.

Managed portfolio of multiple concurrent projects, including development and maintenance of an overall project coordination.

Created Epic, Features, and User Stories with Acceptance criteria, Task and Defect in JIRA for desktop and mobile apps with responsive designs.

Perform Data Analysis using SQL and EXCEL and coming down with various reports and charts which can be useful for HR Dashboard.

Created training manuals for employees and Hiring Managers, conducting demos to train them with the implemented features of the HR systems.

Established and documented reporting processes and procedures for HRIS which improved report accuracy and shortened the time to deliver.

Lead system testing sessions including creation of test scripts as well as testing and validating all HR system changes/updates.

Develop test plan maintenance for ongoing updates and fixes. HR Recruiter

Imminent HR solutions private limited, Bangalore

March 2017– May 2019

Handling Recruitment - Lateral positions, handling niche requirements.

Worked as business development across Non-IT and IT to enrol new accounts with our organization.

Responsible for Creating JD and posting the same on job portals.

Taking care of Whole gamut of HR.

Responsible for end-to-end recruitment and onboarding of candidates. Software Engineer

Fidelity Investments (India) Pvt Ltd, Bangalore

Mar 2007 - Apr 2009

Software development and verification for executive’s metrics management and reporting portals using Java and .Net software technologies. Education and Certifications

MBA in HR and Marketing – India

Bachelor of Engineering in Computer Science – India

Certified Scrum Master -CSM

Skills

HR processes and Enterprise toolsets – PeopleSoft, Workday

Microsoft office 365 tool suites – Spreadsheet, PowerPoint, Access

Documentation Tools - JIRA, Confluence, SharePoint

Tools -JIRA, Confluence, MS Project, ServiceNow

Design Tools -Pidoco, Balsamic, Figma

Reporting Tools – Tableau

Volunteer Experience

Substitute Teacher in Adams traditional academy and Valley academy – August & September 2022.

Volunteered as Coordinator in Arizona Rajput Association Summer Youth Program, May 2022 – July 2022

Volunteer in SEWA International, a non-profit organization since June 2022.

Volunteered as Secretary in Parent teacher association in VIBGYOR School India, June 2017-March 2018

Volunteer in Park Meadows Elementary school, August 2015 – May 2016

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