Customer Service Resident Care
Resume:
Sarina Beatty
**** ******** **. *********, ** ***03
******.********@*****.***
HIGHLIGHT OF QUALIFICATIONS
Trained CNA with 5 plus years’ experience in resident care. Motivated customer service specialist. Able to maintain composure during stressful situations, able to assist with diffusing situations that occur. Able to interact with multiple age groups and comfortable in both an office, nursing homes and retail environment.
CUSTOMER SERVICE EXPERIENCE
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
HEALTHCARE EXPERIENCE
Care for elderly and disabled patients in a facility setting as well as in their home
Bathe, clean, feed and clothe residents
Monitor residents’ condition
Work with individuals with various mental and physical conditions
Assist families for individuals care
SKILLS & ABILITIES
Motivated to excel at a new position
Familiar with medical software and programs
Able to work well with others or independently
Desire to ensure the customer is satisfied
WORK EXPERIENCE
2018-2021 Current John F Taylor – Reunion Plaza
Certified Nurse Aide
Resident care for elderly.
2017 – MSHC The Waterton at Cowhorn Creek
Certified Nurse Aide
Resident care for elderly.
2016 - Inspire New Boston LLC
Certified Nurse Aide
Resident care for elderly.
2015- DeKalb Greenlawn Health Care
Certified Nurse Aide
Resident care for elderly.
2014 - Cream of the Crop Learning Center
2013 - Red Lick Christian Preschool- Red Lick, TX
EDUCATION
Hooks High School- Hooks, TX
Graduate 2014
Texarkana Nursing Academy
Graduate 2015
Texarkana College
Clinical Medical Assistant
12/17/15
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