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Customer Service Quality Control

Location:
Harlan, KY, 40831
Salary:
$15 an hour.
Posted:
August 01, 2023

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Resume:

WORK EXPERIENCE

Team Member

Resource MFG - Georgetown, KY

January 2020 to Present

I returned to Resource MFG because of the pay grade. I am doing the same jobs as before which include building and loading parts to send to line side. I also train new hires at times. Team Leader

Assured Quality Systems - Georgetown, KY

May 2019 to Present

I am a team lead for Assured Quality Systems’s. I am responsible for starting new containment’s within Adient Company, I am over second shift team members and ensure that they are checking the quality of parts correctly as well as fulfilling their paper work. I am being considered for the supervisor position over the plant, however it is unclear about when that position will become available.

Production Worker

Resource MFG - Lexington, KY

September 2017 to March 2019

(Toyota) I prepared and assembled parts, loaded dolly’s to go to the production line, stacked and sorted papers, and 5S

(cleaning standards). I also dealt with logistics and coordinated with conveyance and upper management to inventory overflow and to fill line side part shortages. Used computer (ROMS) to look up parts, as well as scanners to scan parts in and out of overflow and to audit inventory. Also used radios for communication. Quality Control Inspector

Employment Plus - Georgetown, KY

July 2017 to September 2017

MELANIE

DITTY

Harlan, KY 40831

adynug@r.postjobfree.com

859-***-****

I am a hardworking individual who takes great pride in any work that I do. I am very detail oriented and very well organized. I am an easy going person, work great with others and enjoy learning new things. I am determined, honest, compassionate, and able to adjust and learn quickly.

Authorized to work in the US for any employer

I worked at Toyota Motor Manufacturing of Kentucky through Employment Plus. In the short time I was there, I was on the shipping line inspecting every car that came through. There were many different things that I looked for, it varied from time to time. You have to be very observant and pay close attention to detail. At the end of every shift I had paper work detailing the sequence # of cars I had checked as well as any defects that I found. Picker/Stower

Amazon - Lexington, KY

November 2016 to July 2017

My duties included picking (picking items for orders), stowing (scanning new items in and putting on shelves), and rebin

(scanning items and getting ready to be boxed for shipment). Layers

Pearl Valley Farms - Pearl City, IL

May 2016 to September 2016

I worked on a chicken farm. Basically I took care of, and kept the barns clean, etc. I was responsible for removing deceased chickens, and ensuring the cages were acceptable. We collected eggs off the conveyor and placed on dolly’s so they could be taken to inspection and ready for shipment.

Waitress

Huddle House - Harlan, KY

May 2012 to September 2013

Responsibilities Waited tables, used cash register, cut fresh vegetables each day, kept my section clean by sweeping and mopping. I washed dishes as well as kept an accurate count on register, & made accurate drops @ the end of my shift. Accomplishments Very friendly with the public. I have a very outgoing personality, love to meet new people, and am a quick learner! Skills Used Friendliness, outgoing, energetic, easy going, and passionate. Cashier/Customer Service

Save-A-Lot - Harlan, KY

June 2002 to August 2002

Cashier, cashing customers out with cash register. I sometimes restocked shelves and straightened up the aisles when not busy. Count down register drawer at the end of every shift to ensure no mistakes throughout the day. Clerk

Harlan Check Exchange - Harlan, KY

May 1999 to March 2002

This was an “As needed”, fill in position. I cashed checks, made change, counted drawer down, kept log of all transactions, used computer system to log information as well, & made evening bank deposits. I also printed receipts, made & recorded new files, filing, made calls to past due clients. We made small loans and ensured all needed documents were received, per state requirements.

EDUCATION

High School Diplomea. One semester from having an Associates Degree in Psychology Southeast Community College - Cumberland, KY

1999 to 2007

SKILLS

Assembly Line

General Labor

Microsoft Office (1 year)

Clerical (2 years)

Inventory

Management

Organizational Skills

Training

Quality Assurance

Cash Handling

Quality Inspection

5S

Quality Control

Manufacturing

Quality Audits

Order Picking

Quality Management

Leadership Experience

Root Cause Analysis

English

CERTIFICATIONS AND LICENSES

Driver's License

ASSESSMENTS

Following Directions — Highly Proficient

June 2020

Following multi-step instructions.

Full results: Highly Proficient

Work Style: Reliability — Proficient

May 2019

Measures a candidate's tendency to be dependable and come to work.

Full results: Proficient

Management & Leadership Skills: Impact & Influence — Proficient July 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Customer Focus & Orientation — Expert

July 2020

Responding to customer situations with sensitivity. Full results: Expert

Attention to Detail — Familiar

July 2020

Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar

Social Media — Familiar

July 2020

Creating content, communicating online, and building a brand's reputation. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

ADDITIONAL INFORMATION

• Able to do regular office duties.

• Filing, greeting, answering phones, very organized, very precise.

• Copiers, cash registers, scanners, radios, etc.

• Willing to learn/fast learner.

• Determined

• Honest

• Dependable

• Compassionate

• Enjoy helping others

• Warehouse experience

• Inventory

• Familiar with kanbans

• In high school, as a senior, I did have some vocational nursing classes where I learned basic medical terminology and some basics within the medical field. I believe that I could quickly relearn/recall any information suitable for any entry level position.



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