Customer Service Quality Control
Resume:
WORK EXPERIENCE
Team Member
Resource MFG - Georgetown, KY
January 2020 to Present
I returned to Resource MFG because of the pay grade. I am doing the same jobs as before which include building and loading parts to send to line side. I also train new hires at times. Team Leader
Assured Quality Systems - Georgetown, KY
May 2019 to Present
I am a team lead for Assured Quality Systems’s. I am responsible for starting new containment’s within Adient Company, I am over second shift team members and ensure that they are checking the quality of parts correctly as well as fulfilling their paper work. I am being considered for the supervisor position over the plant, however it is unclear about when that position will become available.
Production Worker
Resource MFG - Lexington, KY
September 2017 to March 2019
(Toyota) I prepared and assembled parts, loaded dolly’s to go to the production line, stacked and sorted papers, and 5S
(cleaning standards). I also dealt with logistics and coordinated with conveyance and upper management to inventory overflow and to fill line side part shortages. Used computer (ROMS) to look up parts, as well as scanners to scan parts in and out of overflow and to audit inventory. Also used radios for communication. Quality Control Inspector
Employment Plus - Georgetown, KY
July 2017 to September 2017
MELANIE
DITTY
Harlan, KY 40831
*.*******@*****.***
I am a hardworking individual who takes great pride in any work that I do. I am very detail oriented and very well organized. I am an easy going person, work great with others and enjoy learning new things. I am determined, honest, compassionate, and able to adjust and learn quickly.
Authorized to work in the US for any employer
I worked at Toyota Motor Manufacturing of Kentucky through Employment Plus. In the short time I was there, I was on the shipping line inspecting every car that came through. There were many different things that I looked for, it varied from time to time. You have to be very observant and pay close attention to detail. At the end of every shift I had paper work detailing the sequence # of cars I had checked as well as any defects that I found. Picker/Stower
Amazon - Lexington, KY
November 2016 to July 2017
My duties included picking (picking items for orders), stowing (scanning new items in and putting on shelves), and rebin
(scanning items and getting ready to be boxed for shipment). Layers
Pearl Valley Farms - Pearl City, IL
May 2016 to September 2016
I worked on a chicken farm. Basically I took care of, and kept the barns clean, etc. I was responsible for removing deceased chickens, and ensuring the cages were acceptable. We collected eggs off the conveyor and placed on dolly’s so they could be taken to inspection and ready for shipment.
Waitress
Huddle House - Harlan, KY
May 2012 to September 2013
Responsibilities Waited tables, used cash register, cut fresh vegetables each day, kept my section clean by sweeping and mopping. I washed dishes as well as kept an accurate count on register, & made accurate drops @ the end of my shift. Accomplishments Very friendly with the public. I have a very outgoing personality, love to meet new people, and am a quick learner! Skills Used Friendliness, outgoing, energetic, easy going, and passionate. Cashier/Customer Service
Save-A-Lot - Harlan, KY
June 2002 to August 2002
Cashier, cashing customers out with cash register. I sometimes restocked shelves and straightened up the aisles when not busy. Count down register drawer at the end of every shift to ensure no mistakes throughout the day. Clerk
Harlan Check Exchange - Harlan, KY
May 1999 to March 2002
This was an “As needed”, fill in position. I cashed checks, made change, counted drawer down, kept log of all transactions, used computer system to log information as well, & made evening bank deposits. I also printed receipts, made & recorded new files, filing, made calls to past due clients. We made small loans and ensured all needed documents were received, per state requirements.
EDUCATION
High School Diplomea. One semester from having an Associates Degree in Psychology Southeast Community College - Cumberland, KY
1999 to 2007
SKILLS
Assembly Line
General Labor
Microsoft Office (1 year)
Clerical (2 years)
Inventory
Management
Organizational Skills
Training
Quality Assurance
Cash Handling
Quality Inspection
5S
Quality Control
Manufacturing
Quality Audits
Order Picking
Quality Management
Leadership Experience
Root Cause Analysis
English
CERTIFICATIONS AND LICENSES
Driver's License
ASSESSMENTS
Following Directions — Highly Proficient
June 2020
Following multi-step instructions.
Full results: Highly Proficient
Work Style: Reliability — Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work.
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Full results: Proficient
Management & Leadership Skills: Impact & Influence — Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Customer Focus & Orientation — Expert
July 2020
Responding to customer situations with sensitivity. Full results: Expert
Attention to Detail — Familiar
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar
Social Media — Familiar
July 2020
Creating content, communicating online, and building a brand's reputation. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
ADDITIONAL INFORMATION
• Able to do regular office duties.
• Filing, greeting, answering phones, very organized, very precise.
• Copiers, cash registers, scanners, radios, etc.
• Willing to learn/fast learner.
• Determined
• Honest
• Dependable
• Compassionate
• Enjoy helping others
• Warehouse experience
• Inventory
• Familiar with kanbans
• In high school, as a senior, I did have some vocational nursing classes where I learned basic medical terminology and some basics within the medical field. I believe that I could quickly relearn/recall any information suitable for any entry level position.
Contact this candidate