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Sales Associate Customer Service

Location:
La Plata, MD
Posted:
August 01, 2023

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Resume:

Audrey Marie Chase

Phone: 301-***-****

adynuc@r.postjobfree.com

Attendant 1/2017- 3/2020, 6/2022 to Present

Charles County Parks and Recreation

Wade Community Center/Elementary School, Waldorf, MD/Somers Community Center in La Plata, and Billingsley Community Center in White Plains, MD

Hours: 22/week

Salary-$16,000.00/yr

Supervisor Name & Number: Aajah Showell, 301-***-****

Prepare and maintain forms for daily operations of the center, such as Cash Balance Sheets, Facility Check, Daily Activity Form, and for the Program of Beyond the Bell, Registration Forms for Programs and Activities, and Youth Drop- In Sign In Sheets. Also make copies or print them from computer.

Provide accurate cash handling, accounting, and end of day closeouts, of cash, checks, and credit card transactions, and enter them in the MyRec Data base.

Collect cash, checks, and Credit Cards from Youth and parents for Youth Drop In, Adult Drop-In. and other sporting events/activities and enter information in MyRec Data base.

Assist in the planning, implementation and supervision of programs assigned at the Center.

Answer phone and provide information to caller for various programs and activities.

Scan documents and send via email.

Serve as manager on duty in absence of supervisor.

Coordinate and monitor daily activities in the gym, (Youth Drop In Basketball)

Count Cash on hand three times daily and enter amount on Cash Balance Sheet.

Assist with the promotion of recreational activities.

Assist with other recreational programs as assigned (Birthday parties, Mother Son Dance, Princess Party, Toddler Chef, and other Programs) Set up gym and decorate.

Set up gym for basketball practices, games, and other programs.

Provide first aid for injured Youths.

Monitor and supervise Middle school youth in Beyond the Bell Program, make sure they do homework if any, and give them lunches daily.

Jewelry Sales Associate/Cashier/Phone Operator/Automotive Sales Associate/

Full Time

9/2011-1/2015

Walmart, La Plata, MD 20646

Hours: 30-40

Salary: $18, 816.00

Supervisor Name & Number: Louis Graham, 301-***-****

Authorized to contact: Yes

Provided excellent customer service, efficiently and accurately completing sales and service transactions at register as well handle customer issues that may arise on the sales floor.

Took ownership for enhancing the customer experience.

Partnered with selling and sales support associates to provide superior service (i.e., assist customers)

Answered telephone for entire facility and routed calls to appropriate person or department by paging or transferring calls.

Used desktop computer to check availability, place orders and status of tire orders.

Checked Merchandise in using a hand-held terminal, and record in logbook.

Assisted customers in completing special order forms for class rings and other special jewelry and maintained files for these forms.

Notified customers via telephone when their Special orders have been received in the store.

Replaced batteries in watches and change watch bands.

Completed customer transactions accurately and efficiently at point-of-sale.

Executed consistent operational and selling processes (i.e., credit application process)

Educated customers on our return and price match policy.

Assisted in resolving customer issues.

Assisted with merchandise support tasks such as stocking and displaying merchandise in accordance with Company guidelines.

Completed Claims form and take damaged merchandise to the claims department.

PROFESSIONAL EXPERIENCE

Production Controller 3/1973-12/2010

Naval Surface Warfare Center

Hours worked: 40

Salary: 79, 000.00

Supervisor Name & Number: John Hager, 301-***-****

Authorized to contact: Yes

Independently prioritized and accomplished multiple tasks.

Planned, scheduled, and controlled various programs; (Warheads, Rocket Motors, Igniters)

Partnered with Division Managers and Program Managers to provide quality products at a reasonable time to customers.

Received Implementation Plans from Program Managers with the item needed, required delivery Date, funding, drawings, and quantity needed.

Initiated the Procurement action to satisfy the scheduled requirements of the program, taking into consideration lead-time, minimum order quantities, shelf life, projected workload, and amount in stock so that material was available when required.

Purchased hardware and chemicals using my $25,000 dollar Government IMPAC card, sometimes traveling to local Vendors to purchase material.

Completed Procurement Data Packages (IHDIVNAVSURFWARCEN 4234/21) and took them or emailed them to the Contracting Officer, Contract Specialist, or Purchasing Agent to set up large Contracts, Purchase Orders, BPA’s (Blanket Purchase Agreements), MIPR’s (Military Interdepartmental Purchasing Requests) for explosives, chemicals, and hardware. Maintained files for all documentation,

Entered requisitions in ILSMIS (Integrated Logistics Management System) data bases, to cover the cost of the procured items. Also used ILSMIS to check inventory balances, to move material, hardware, explosives, and chemicals from one Program to another, and to check balances on Funding Documents.

Constantly monitored and tracked hardware, material, chemicals, and explosives purchased. Interacted with the Procurement Department, Vendors, Receiving Department, and the Quality Assurance Department for status, also used ILMIS and SWMS databases.

Completed physical inventories of Hardware, material, and chemicals in the Supply Department buildings.

EDUCATION

High School

Some College



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