Customer Service Data Entry

TW

OBJECTIVE

To obtain a position that will

allow utilization of skills and experience obtained, in order to enhance the goals of the company.

SKILLS

Well qualified professional, and self-starter that enjoys a challenge. I meet and exceed deadlines given. I have been honored for providing exceptional customer service with my previous employer. I possess numerous carry over skills, including 3+ years overall with compliance.

TONYA WILLIAMS

5636 PORTSMOUTH AVE INDIANAPOLIS IN 46224

adynub@r.postjobfree.com/317-***-****

EXPERIENCE

OFFICE COORDINATOR/ACCOUNT MANAGER• MSIL STAFFING • OCTOBER 2019 - JUNE 2023

Handling employees from interview to placement, and thereafter.

E-verifying employees.

Conducting searches, gathering data and recording evidence from reliable sources and enquiry with business or compliance contacts within organization.

Responsible for handling employee background checks

Handling all employee issues within my accounts.

Point of contact for primary accounts.

RETURNS PROCESSING/DATA ENTRY CLERK • BIO RESEARCH-GEODIS, LLC • JUNE 2018 – OCTOBER 2019

Process customer paperwork to ensure correct product is sent.

Contact client to ensure quotes are correct and payments received

Provide information regarding available products/solutions via email.

Ensure customer contact information, pricing and coding is correct in computer system.

Process payment(s) in computer.

PROCESSING MANAGEMENT • IBRI INSURANCE, LLC • OCTOBER 2017 – JUNE 2018

Contact customer and clients to ensure property inspections scheduled.

Developing, initiating, maintaining, and revising policies and procedures to prevent illegal, unethical, or improper conduct.

Contact client to ensure quotes are correct and payments received

Provide information regarding current and other available Services via telephone and email.

Ensure customer and client questions and expectations are met regarding closing dates, times, and paperwork.

LEAD PLACEMENT SPECIALIST • INTEGRITY STAFFING SOLUTIONS • OCTOBER 2014 – DECEMBER 2016

Provide leadership and direction for 10 -15 employees daily,

Responsible for building workflow and report projections.

Train recruiters in office protocol and interview processes.

Maintain office traffic flow to obtain maximum career placements.

Provide excellent customer service.

Assist in the issuance of compliance report with recommendations and findings.

ADMINISTRATION/LEAD TEACHER • UNITY IN HIS HANDS • SEPTEMBER 2013 – OCTOBER 2014

Responsible for daily classroom instructions.

Responsible for daily homework assignments and grading.

Responsible for required interaction with parents/guardians.

Responsible for state paperwork, scheduled field trip, etc,

TREASURER • MSD DECATUR TOWNSHIP • AUGUST 2006 – OCTOBER 2012

Responsible for all money in and out of school academy.

Responsible for all scheduled fundraisers and fieldtrips.

Responsible for daily bank deposits.

Responsible for account receivables and purchases.

Responsible for monitoring the timelines of the schools. submission of regulatory reporting to the regulator.

EDUCATION

BACHELOR OF SCIENCE • MAY 2003 • INDIANA UNIVERSITY

GPA 3.5/4,0

Academic Dean’s List - 2002

PERSONAL AND PROFESSIONAL REFERENCES PROVIDED UPON REQUEST

Contact this candidate