MARTHA EDWARD

PROFILE

SUMMARY OF QUALIFICATIONS

Medical insurance billing with ICD-9-CM diagnostic coding experience

CPT procedure coding proficient

Knowledgeable in electronic billing, patient registration and Claim Gear

Proficient in Microsoft Word, Excel, Power Point and 10 key

Knowledgeable in HIPAA, OSHA, medical and ethics laws

EMPLOYMENT HISTORY

Independent Bank Borrower Grand Rapids 9/2018-Present

assistance team counselor Borrower

Responsibilities:

Notify customers, by telephone, written, or personal contact to secure payment on delinquent loans. Will collect on loans at the early delinquency stage.

Resolve complaints and/or problems for delinquent loan customers, and maintain accurate follow-up records within the collection system. Keep abreast of current information related to retail credit and collection. Perform clerical duties relating to Collections.

Discuss financial analysis and modification options with borrowers.

Understand Bank, investor and PMI company guidelines and remain current with guidelines as updated.

Work collection queues as assigned, performing basic counseling of delinquent customers. Perform all required associated tasks such as determining reason for delinquency, making proper system notes, skip tracing customer when needed, generate and send appropriate letters, process Swift Pay payments, etc.

Perform additional duties or tasks as assigned.

Robert Half Finance and Accounting ● Grand Rapids, MI 3/2015 -5/2015

Medical Billing and Collection Specialist

Placed at Walgreens Infusion Services with 3-month contract

Managed accounts receivable and reimbursement notes

Worked directly with insurance companies and with Medicare and Medicaid

Discussed explanation of benefits with companies and resolved claim issues

Activa Benefit ● Ada, MI 12/2013-3/2014

Medical Billing Specialist Internship

Two hundred hours completed

Researched pertinent information to billing claims

Performed data entry and printed reports

Collaborated with colleges

Manpower / Phoenix ● Lowell, MI 3/2011-12/2013

Temporary Contract personnel.

Fulfilled contract work at Amway

Lighthouse Foods production work

Meijer ● Cascade, MI 3/2009-2/2011

Cashier customer service responsible for cash drawer

Macy’s ● Grand Rapids, MI 5/18/2016 to Present

Retail Sales Associate

Fulfillment customers’ orders purchased online

The retail sales associate responsible for providing

Outstanding customer service sales

Ring a cash and credit transaction

Ring a return and exchange transaction

Ring a payment on account transaction

EDUCATION

Cornerstone University ● Grand Rapids, MI 9/2015-5/2022

Bachelor of Science Human Resource Management (anticipated)

Everest Institute ● Grand Rapids, MI 9/2013-6/2014

Diploma in Medical Insurance Billing and Coding

Grand Rapids Community College ● Grand Rapids, MI

414 Lincoln Lake

Lowell, MI 49331

adyns8@r.postjobfree.com

313-***-****

Dedicated, goal oriented medical insurance biller with proficient coding skills.

Contact this candidate