Yolanda McGinn

adynrb@r.postjobfree.com 505-***-****

linkedin.com/in/yolanda-mcginn-mba-

hrm-169802104

Summary

Strong abilities to direct staff and users to develop required timelines. Explain, interpreting, updating company policies and procedures. Maintained OSHA logs and reports.

Investigated accidents and other claims.

Coordination of hiring/exit interviews.

Proven communication, analytical, and problem-solving skills to manage adversity. Responds quickly to employee questions and concerns. Organized.

Attention to detail.

Proficient in Microsoft Office.

Conducted Background, Credit, and Drug Test.

Recruitment.

Selection Policy.

Administration Record Keeping.

Data Entry.

Training.

Safety.

Employee Relations Compliance.

Reporting.

Department Liaison.

Experience

Field Representative

RETAIL DATA

Nov 2021 - Aug 2022 (10 months)

Hand Held Scanners - Droid TC55 or TC56 or TC57 and Scanner Gun MC3090 or MC3200.

Collected Retail pricing data - Open Collection Stores, Secret Shopper Undercover Lapel Stores.

Open Undirected Collections - Collect specific categories, departments, or sections of the store.

Open Directed Collections - Collect a list of specific items. Lapel Undirected Collections - This job should be collected as if you were a customer in the location, and caution is taken to not be caught. Lapel Directed Collections - This job should be collected as if you were a customer in the location. Collect a list of specific items. Hard Lapel Undirected Collections - This job should be collected as if you were a customer. Must collect specific categories.

Hard Lapel Directed Collections - This job should be collected as if you were a customer. Must collect a list of specific items.

Secret Shopper -You are entering a store that as a secret shopper collecting Yolanda McGinn - page 1

information undercover.

Transmitted data in a timely manner - Review information carefully. All data collected at one location; whether completed or not should be transmitted on a daily basses.

Drove to next Retail Collection Site - Collectors are assigned different collections at different locations. We use our own cars.

Used Field Portal Tools - Field Portal is used to view pay schedule, retrieve pay check information, and view collection information. Human Resources Assistant

U.S. Forest Service

Jan 2017 - May 2021 (4 years 5 months)

Works with the staff regarding the recruitment and placement process. Applied qualification standards and determines eligibility for external and internal applicants.

Practical knowledge of an extensive body of human resource management rules, regulations, and procedures.

Interrelationship among the recruitment and placement functions to understand the affect each has on other Human Resource functions. Knowledge of standard personnel coding and processing procedures to input data, handle forms.

Knowledge of the Forest Service and National Finance Center (NFC) record- keeping procedures.

Knowledge of the Privacy Act and Freedom of Information Act to assure confidentiality of documents.

Skill in using personal computers with office applications to issue vacancy announcements or to prepare correspondence.

Audit reports/printouts from various human resources systems to ensure stored data is correct.

Uses word processing software to produce forms, reports, and general correspondence.

Transmits and receives documents and messages electronically. Security, Usher, Fan Ambassador

Live Nation Entertainment

Jun 2006 - May 2021 (15 years)

Check tickets and provide guidance to seats.

Show patrons where to find exits, bathrooms, and concession stands, ATM’s. Answer various questions.

Ensure all patrons' needs are met.

Seat patrons in an orderly fashion.

Help eject disorderly or obnoxious patrons.

Distribute programs or event schedules.

Ensure everyone adheres to safety rules.

Hold doors open for patrons as they exit.

Handle complaints or suggestions.

Aided patrons with special needs.

Light the way with flashlights when patrons leave their seats. Yolanda McGinn - page 2

Ensure exit pathways are properly lit.

Ensure nothing is obstructing exits.

Remove debris and smooth down wrinkles in rugs.

Guest Services Specialist

SMG - Service Management Group

Feb 2007 - Oct 2017 (10 years 9 months)

Respond to individuals guest needs and concerns.

Patrol property, both inside and out.

Check security locks and alarms on doors and stairwells. Escort guests as needed.

Monitor surveillance cameras.

Submit written reports.

Work cooperatively with local Law Enforcement.

Project Coordinator

Lovelace Health System

Feb 2012 - Jul 2012 (6 months)

Maintain and prepare a variety of reports, records, and files. Coordinating meetings.

Served as Departmental liaison.

Adhered to policies, procedures, and regulations.

Ensured patient safety and compliance.

Attended departmental/professional meetings.

Provided information to customers/patients.

Assisted with the development and implementation of policies and procedures. Communicated and listened effectively with internal and external customers. Cooperated and interacted with supervisors, peers, other departments. Coordinating and overseeing departmental projects. Completed Payroll for six departments in two different Lovelace Hospitals. Processed compensation and leave actions including. Reviewed pay and leave actions processed to ensure accuracy. Facilitator

Circle K

Apr 2000 - Jul 2009 (9 years 4 months)

Conduct new employee orientation, complete all documentation. Assist upper managers in solving computer issues saving time with IT help desk. Maintained all WOTC Phone calls records, sent all paperwork to appropriate offices for qualifying new hires.

Assisted in completing files and making adjudication determination. Ensures that all investigative results are forwarded to the appropriate departments. Provided weekly reports to Human Resource Director. Assisted with all facets of background checks to include use of security databases. Experienced in Human Resources and/or comp/leave payroll actions. Assists Supervisors on specific, technical aspects of the application, submission, and termination processes.

Yolanda McGinn - page 3

Conducted refresher training requirements; and conducted debriefings with employees departing.

Participates in ensuring that applications are completed accurately. Assists in performing preliminary background investigations as appropriate. Creates and updates a security file on all personnel in the security database system. Maintains background check status.

Had access to restricted Human Resource Information Systems to run and obtain data and reports.

Participates in reviewing completed investigations and in collecting information. Ensures that all investigative results are forwarded to the appropriate agencies for official personnel records.

Provided weekly reports to the Security Program Manager. Education

University of Phoenix

Master of Business Administration, Human Resource Management; Business Administration and Human Resource MBA/HRM

Skills

database administration • documentation • forms • help desk support • human resources • Strategic Recruitment Planning • Department Liaison • Employee Relations • Employee Training • Workplace Safety

Yolanda McGinn - page 4

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