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Customer Service Project Coordinator

Location:
Modesto, CA
Posted:
August 01, 2023

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Resume:

• Project Management-

**yrs

• Office Management-

10+yrs

• Permit Tech

• Employee management

and training-7yrs

• Business Development-

4yrs

• Customer

service/relations-10+yrs

• Policy&Procedure

Modification-5yrs

• Vendor managment-7yrs

• Schedule Management

8yrs

• Human Resources-9yrs

• Accts payable/recievable

Skills

Ashley Johnson

• OSHA 30

• OSHA Competent Person: Fall

Prevention

• PMP(project management

professoinal)-currently enrolled

• CNA License(certified nursing

assistant)

• CPR

Certifications

+1-209-***-****

adynqa@r.postjobfree.com

Central Valley, Ca

04/2020-5/2023

Dedicated Project Coordinator and Office Management professional with experience handling a wide range of administrative, technical and executive tasks. Leading with a passion for Project management, striving to deliver the best possible outcome at each stage of the Project. I thrive in positive work environments filled with kindness, humor, and the willingness to help others. I am confident in my skills and the benefits, stability, and loyalty I bring to the team. I can guarantee I Will be one the employees that goes above and beyond for our company. A detailed and hands-on Project Manager capable of outside the box thinking with a collaborative approach to solving complex issues. People focused individual who acts in the best interest of the client, internal team members, and external resources. Excels at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line. Experienced Project Coordinator that is skilled in optimizing productivity and service quality across various environments. Leader that works effeciently with cross-functional teams to ensure operational and service excellence. Versatile professional with background in successfully executing diverse Project tasks to meet deadlines and increasing the companies financials within short amounts of time using various programs. Highly skilled at communicating with colleagues, monitering status, and achieving key milestones. The Electric Company-Electrical Contractor

• Essentially ran this whole company other than the physical labor.

• Sole point of contact for all customer service and vendor needs

• Used various programs to recieve and interact with potential and current clients.

• Curated multiple lists fo rus to generate more clients

• Pulled Permits for both city and county projects

• Handled all PG&E apps on my own

• Coordinated with many different utility companies to shcedule bigger jobs

• Create and manage every single work order from cradle to grave

• Managed not only my emails but the CEO and CFO’s emails as well

• Trained office staff

• Accounts payable/recieveable as well as collections.

• Scheduled every single employee for each and every job, including both estimations and the Jobs the day of.

• Handled advertising as well as created and maintained all social media. Pacific Gas & Electric-Project Coordinator/New Business Rep 5/2023-Present

• Primary duty is to act as customer representative receiving and processing from cradle to grave new customer has and electric service requests.

• Recognize, meet, and uphold the requirements of the utility established Greenbook standards as well as applicable State and Federal requirements.

• Liaise with new customers and business to establish new service connection for has and electric consumption, calculating load requirements in line with customer requests.

• Write, amend, and execute electric and gas new customer service order documents on SAP from cradle to grave of each project.

• Coordinate permits for the construction process in regard to new customer electric and gas connection.

• Review civil plans to establish construction feasibility for new service connections. Work History

Project Coordinator/Office Manager

10/2016-01/2020

Lam Research

02/2008-08/2012

• Performed tasks central to program progress, including scheduling, budgeting and accounting, and client resource management.

• Communicated with, trained, and coordinated estimators and crews

• Consistently met deadlines for my team

• Analyzed and effectively strategized in regard to business goals, deadlines, schedules, budgets, needed resources and member coordination.

• Clearly communicated problems and progress to CEO.

• Pulled permits for cities and counties.

• Handled travel arrangements for employees traveling for work

• Implement and maintain policies and procedures to aid in exceeding monthly and annual goals.

• Created the Company Handbook, as well as many other forms needed for business and employee management.

• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Consistently execute projects within allotted amount of hours and budget for multiple years with various customers while maintaining 97% approval rating.

Canvasback Construction

• Deans List at Los Positas College-

GPA 4.2

• Top American Sottball Player-Top

3 in the Nation 3 years in a row.

• Softball, Football and other sports

• Writing and Reading

• Learning

• Jiu Jitsu

• Good sense of humor

Additional Information

• Developed and implemented office management procedures

• Monitered and managed office productivity, effeciency, and accuracy

• Managed all communications between various departments

• Filed paperwork and Confidential company documents.

• Managed most communications between varios departments and settled any miscommunications.

• Created spreadsheets and various forms for organizational puropses.

• Answered phones and called back clients and employees who left messages

• In charge of managing 3 seperate email accounts.



Contact this candidate