Tiffany Norris

Tallahassee, Fl ***** 850-***-**** adynpu@r.postjobfree.com

Professional Summary

Supervisor skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations, and gathering data to identify defects. Currently seeking a position that opens my availability to interact more with my two children.

Skills

- Microsoft Word

- Microsoft Excel

- CPR Certified (March 2023)

- Workplace Safety

- Team Building

- Good Manufacturing Practice (GMP)

- Data Entry

- Planning

- Time Management

- Safety Protocols

- Interpersonal Skills

- Detail Oriented

- Supervisory Skills

Career History

Quality Assurance Supervisor December 2021-Current

Provided development team with insights and recommendations on products usability and functionality by reviewing and analyzing internal data.

Used Excel sheets to maintain database of test reports and calibration records.

Monitored testing processes, test development and user acceptance testing.

Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.

Prepared and interpreted Nonconformance reports, complete with comprehensive analysis of testing and results, for development team.

Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.

Educated employees on specific QA standards and confirmed maintenance of standards.

Analyzed quality and performance data to support operational decision-making.

Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Promoted adherence to quality standards by educating personnel on quality control.

Implemented process improvements to increase productivity in quality assurance operations.

Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.

Addressed non-conformance issues, pausing production to correct errors.

Updated inspection journals and daily summary logs with quality-related data.

Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.

Quality Assurance Lead March 2021-December 2021

Updated training database to help resolve common issues.

Supported development of materials, aids and curriculum to direct staff in procedures and operations.

Recommended various strategies and methods to improve test plans and test processes.

Coached and motivated multiple QA team members to develop competencies.

Communicated directly with QA team to resolve user-reported problems and questions.

Documented nonconforming material and reported to appropriate team leaders for review and assessment.

Adapted procedures to mitigate issues and improve deficiencies.

Supported quality control assessments on manufacturing floor.

Reassessed quality control measures at systemic level to proactively identify non-conformances.

Remained compliant with federal, state and municipal regulations related to safety of company and personnel.

Advised and led process improvement team with deliberation, leadership, and strategic planning.

Cultivation Technician October 2019-March 2021

Maintained and repaired various farming equipment.

Utilized chemical and non-chemical methods to protect crops from weeds and pests.

Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.

Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.

Enforced proper storage of crops, fertilizers and materials used in agricultural production.

Assisted in development of sustainable agricultural practices and policies to reduce waste.

Maintained detailed records of crop production, soil composition and livestock health.

Conducted soil testing to determine nutrient levels and soil composition.

Communicated with coworkers and management to report challenges.

Transported and loaded harvested items into delivery trucks.

Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.

Planted, cultivated, and harvested various types of trees, shrubs, and plants.

Regulated watering and fertilizing to avoid waste while nurturing plants.

Mulched and composted soil to appropriately vary soil conditions depending on specific plant needs.

Education

High School Diploma May 2010

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