MICHELLE MONTGOMERY
ESSEXVILLE, MI ***** 989-***-**** **********@*****.***
Proactive and dependable leader offering 24+ years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Detail oriented and very focused on ensuring the workplace culture is positive and productive. Trained in DOT mandates, safety certifications, and hazardous material qualified. Retail management experience w/ a Fortune 500 company for 10 years. Schedule Management
Operational Efficiency
Fork Lift Operator
Personnel Records
Safety Knowledge
Coordination
Profit Margins
Fleet Dispatching
MS Office & Excel
Payroll Administration
Logistics/ Transportation Supervisor, 01/1999 - Current USF Holland - Division Of YRC Worldwide – Birch Run, MI Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations. Verified that drivers completed required safety training and attended quarterly driver safety meetings. Planned and established transportation routes, work schedules and operator assignments. Scheduled repair and preventive maintenance of vehicles and other equipment. Demonstrated tasks to new hires and assigned to experienced workers for further training. Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information. Improved working conditions for employees and fostered work environment that maximized employee morale and engagement. Oversaw transportation of 600-800 shipments daily by coordinating personnel and developing efficient routes and workload schedules Retail Manager, 04/1994 - 10/1998
Best Buy – Saginaw, MI
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized. Controlled store inventory and reviewed cash handling and operations reports. Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets. Trained and developed new employees for ease of transition into team. Completed daily paperwork and computer entry of sales data as established by management. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers. Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY