Teri Vanzant

Van Buren, Arkansas ***** 928-***-**** adyno0@r.postjobfree.com

Administrative Management Human Resources Legal/Medical Assistance Marketing & Media Performance Summary

Human resources and administrative professional with over 20 years’ office experience in small companies and large corporate environments. Recognized for outstanding customer care, creativity, and leadership.

Skilled in all aspects of office human resources: payroll, benefits administration, cost containment, customer service, sales and administrative support, asset management, facilities reporting, event planning, compliance and de-escalation techniques. Core Skills:

• Human Resources • Administrative Support • Legal Transcription

• Medical Transcription • Invoice Discrepancies • Collections

• Customer Service • Payment Processing • Bank Deposits

• Account Reconciliation • Purchase Orders • Cost Containment

• Grantwriting • Vendor Relations • Public Relations Liaison

• Project Coordination • Social Media Reporting • 401K - Insurance Matters Technology Skills:

• Windows 11/Vista/XP • Word proficiency • Excel Spreadsheets

• Powerpoint • Outlook • Video Conferencing

• Corel Draw Graphics • ADP Payroll • Internet Research

• QuickBooks • Billable Hours • Notion Software

• Asana • Trello • Social media releases

• Publication Production • Marketing Voiceovers • Newsletter development Accomplishments:

• Reduced expenditures of sales and marketing materials by in-source creation;

• Developed and facilitated training courses in human resource management and employee retainment;

• Created newsletter to provide resources to over 1000 veterans nationwide; primarily in Washington state;

• Detected fraudulent claims and addressed software discrepancies in filing information;

• Assisted in updating policies and procedures to address newly implemented state and federal regulations; and

• Managed time and coordination issues for ongoing training and promotional events. Professional Experience

PNW Resources, Inc., Port Angeles, WA 2022 – 2023

Placement agency for long and short-term assignments in all industries. Sales and Marketing Generalist – Internship

• Support for an Independent Staffing Agency, promoting, recruiting and maintaining existing clientele, while expanding territories and cultivating resources for future growth.

• Related experiences included developing new market strategies, customer service support, email correspondence and internet research and company analysis.

• Public relations liaison utilizing social media and video conferencing. Teri Vanzant page 2 of 2

Employment Security Department, Port Angeles/Sequim, WA 2016 – 2021 Washington State agency created to benefit employed and unemployed citizens. WorkSource Specialist Unemployment Liaison Outreach Facilitator LiveChat Assistance

• Created training courses and facilitated job clubs to assist those with prior legal issues and/or return to work after absence difficulties;

• Produced and distributed monthly newsletter focused on providing support to veterans and their families;

• Provided weekly input and analysis for LiveChat covering employment and unemployment questions;

• Developed hiring events and community fundraising for marginalized Native American tribes in Clallam and Jefferson counties;

• Research and corroborated market analysis of local businesses facing employee loss and financial insecurity; and

• Assisted in filing, responding to, investigating and collaborating with agency departments to expedite unemployment claims, particularly during COVID-19 business closures. Express Employment Professionals, Port Angeles, WA 2012 – 2016 National franchise promoting associates for long and short-term employment opportunities. Front Office Coordinator Resource Development Customer/Client Service

• Implemented franchise policies for hiring, training and testing prospective associates before recommendation to potential employers;

• Provided insurance, I-9 verification, and employment histories to state and local agencies to avoid duplication of benefits;

• Utilized employment techniques to match associate qualities with employer requirements to facilitate employment longevity;

• Created marketing materials for both social and local media outlets; and

• Fostered employer/employee satisfaction through correspondence, surveys and marketing events.

Law Office of Keith S. Knochel, Esq., Bullhead City, AZ 2006 – 2012 Nationally recognized attorney specializing in criminal, personal injury and civil litigation. Legal Assistant Legal and Medical Transcription Docket and Trial Maintenance

• Maintained voluminous legal files to create exhibits for inclusion in proceedings;

• Scheduled client appointments, depositions, and hearings;

• Developed and corroborated all legal and medical expenses prior to final summation for inclusion in award declaration;

• Transcribed depositions, client conversations, counsel and co-counsel processes, medical recordings, and created correspondence to and from attorney and opposing counsel. Education

Peninsula College, Port Angeles, WA AAS – Business Development 2014 Peninsula College, Port Angeles, WA Certificate – Entrepreneurship 2015 Peninsula College, Port Angeles, WA Certificate – Human Resources 2016 Peninsula College, Port Angeles, WA BAS – AM – Applied Management 2022

“Life is really simple, but we insist on making it complicated.” - Confuscius