STEVEN JACOBS – Six Sigma Green Belt (SSGB)

Quality Control/Quality Assurance/Quality Engineering

*** * ******* **., ******, TX 76225 Ph: 940-***-**** adynnn@r.postjobfree.com

Certified Six Sigma Green Belt with a track record of providing leadership in quality control/quality assurance, quality management, lean implementation, quality improvement, and Source Surveillance. Quality assurance and quality control experience in domestic and international Quality Engineering, Quality Management, and Source Surveillance roles. Over 20 years dedicated to quality in manufacturing environments in the aerospace industry, commercial and military programs, prime contractors, OEMs. FAA repair stations, both commercial and general aircraft.

Heavy experience in performing and teaching inspection principals and techniques of machined parts, forgings and castings, and injection molded parts. Use of surface plate inspection equipment and methods as well as digital inspection equipment, such as direct computer controlled coordinate measuring machines, (DCC/CMM) Process inspection experience ranging from chemical conversion and plating inspections to paint and powder coat inspections using thickness inspection equipment. Level II certified in non-destructive testing. (Ultrasonic Inspection, Penetrant Inspection, Eddy Current Inspection.) Use of CATIA V5 and V6, ENOVIA, SAP ERP, BEDVUE, SHAREPOINT, CITRIX and other related software.

Successful at building team environments in departments and establishing relations, and controls, that facilitate smooth operations during periods of significant growth and rapid downsizing. Extremely effective at problem solving and identifying areas in need of improvement. Determined with an ability to resolve issues and achieve goals within aggressive time frames. Experienced in manufacturing concepts, strategic planning, program management and problem solving. Versed in the implementation of performance metrics and mass to lean cultural transformation methods such as 5S, value stream mapping, and continuous improvement utilizing tools such as lean evaluation matrices, kaizen, and lean six sigma.

CORE COMPENTENCIES

Lean Implementation

Six Sigma Implementation & Management

ISO9001-2015 and AS9100/D Auditing

Support to Production and Process Management

Domestic/International Supplier Surveillance &

Management (Current Passport)

Advanced Product Quality Planning (APQP)

Production Part Approval Process (PPAP)

Value Stream Mapping

Risk Management

Failure Mode Effects Analysis and Root

Cause/Corrective action Processes (FMEA/RCCA)

Using Geometric Dimensioning and Tolerancing (GDT) in measuring machined parts, fabricated parts, and assemblies for acceptance to design.

Non Destructive Testing (PT, ET, and UT)

Organizational Development

Tooling inspection of dies and fixtures with surface plate equipment and/or digital equipment including coordinate measuring systems (CMMs, and DCC/CMMs with PC-DMIS)

ACHIEVEMENTS

Attained perfect Audit Results on the 2019 QMS Tri-Annual Re-Certification to AS9100/D. Zero Findings.

Championed 3 Six Sigma Green Belt Projects netting over $368,000.00 in savings over a three year period.

Six Sigma Green Belt for Vought Aircraft and Bell Helicopter on various military aircraft programs reducing costs and defects, and increasing productivity.

Trained 8 candidates for Lean Manufacturing Certification through the Gemba Academy program.

Consistently lead initiatives to reduce PPM Defects, (DPM), and promoted Safety to World Class Levels.

Certified Six Sigma Green Belt who can lead major company-wide transformations.

Helped to formalize the First Article Inspections performed on the B-1, Bell/Boeing V-22, Bell 525, and AH-1Z aircrafts through their acceptance and certification processes.

PROFESSIONAL EXPERIENCE

Construction Specialties – Platform Solutions

Quality Manager over the Denton, and Melissa, Texas sites. Responsible for the entire Quality effort and management of the AISC QMS.

Quality Manager September, 2022 – July, 2023

Create and maintain the American Institute of Steel Contractors (AISC) Quality Management System and Quality Management System Manual.

Lead both the Denton, Texas Site and Melissa, Texas Site in the Quality functions supporting the manufacturing and production efforts and engineering.

Assignment of all quality inspections and monitoring of Quality Staff at both facilities.

Direct company point of contact (POC) for the customers and the Suppliers regarding any and all company Quality concerns.

Performs inspections of materials, product, and assemblies from receiving through in-process to final acceptance.

Conducts Internal and external audits to the AISC Standard and assigns audits to the team as required.

Responsible for the Management reviews and presentation of the same to stake holders.

Interacts with internal and external customers.

Supports cross functional teams engaged in continuous improvement initiatives.

Responsible for non-conformance investigations and responses, Root Cause and Corrective Action, and Preventive Actions.

APQP and PPAP if and as required for the customer.

Bell Flight

Sr. Supplier Quality Assurance Specialist. Supplier Management and Supplier Surveillance, Quality Engineering First Article Inspection and approval.

Sr. Supplier Quality Assurance Specialist August, 2020 – September, 2022

Performs Supplier Audits of Classified and Major suppliers, Processors and Service Providers, as applicable.

Creates source inspection work plans for suppliers. (Creates works plans for use by Source Inspection or Suppliers.)

Coordinates answers to Supplier Reports and Corrective Actions (Facilitates Root Cause Corrective Action activities with Suppliers as a result of Audit, Compliance, or Product deficiencies or escapes.)

Performs source inspections of product.

Conducts First Article Inspections, including validation and verification of engineering characteristics and requirements.

Provides input and data for CAB I and CAB II meetings. (Corrective Action Board)

Interacts with internal and external customers.

Supports cross functional teams engaged in continuous improvement initiatives

Performs various administrative activities related supplier quality information in the company’s ERP system.

Independently determines and develops approaches to and solutions compliantly within policies & procedures.

Support Customer Service organization on RCCA on Buy part returns as necessary.

Familiarity with prevalent industry Quality Systems & Records. (inclusive of retention requirements and backup.)

Familiarity with Metrology/Calibration for purposes of audit and measurement system analysis.

Auditor for ISO9000:2015, and AS9100/D

Starke Machine Company

Quality Manager; ISO9000 and AS9100 Quality system. Internal and external auditing. Supplier Management. First Article Inspections. Six-Sigma and Lean Training. Make to print aerospace machining and petroleum related turned and milled product.

Quality Director September, 2018 – July, 2020

Overall responsibility for the facility AS9100/D & ISO9000:2015 Quality System and company Management representative for Audits and Customer issues.

First Article Inspections of machined detail parts and assemblies, and Process Inspections.

Oversight of the Quality Department, inspection scheduling and training.

Applying Six-Sigma Methodologies and Lean Principals. Providing training to the same. RCCA, PFMEA, DFMEA, PPAP, APQP. Kaizen event training.

Generation of process flow charts, control plans, Inspection plans and Quality Plans.

Generation of inspection test plans, procedures, work instructions.

Oversight and management of the petroleum Quality Parts and Assembly Program

Procurement of processing services and materials for the aerospace effort, (Lockheed Martin.)

BAE Systems

Engineer Sr. - Supplier Quality; ISO9000 and AS9100 Quality system auditing. Supplier Management. First Article Inspections. Six-Sigma. Training. Electro-Mechanical, Mechanical, Electronic.

Engineer Sr. – Regional Supplier Quality August, 2017 – September, 2018

Supplier Management/ Supplier Development.

Source inspection and first article inspection of machined detail parts and assemblies, and electrical components and assemblies.

Applying Six-Sigma Methodologies and providing training to the same. Lean Manufacturing. RCCA, PFMEA, DFMEA, PPAP, APQP.

Generation of process flow charts, control plans, Inspection plans and Quality Plans.

Appaloosa Quality Consultants

Quality Consulting; ISO9000 and AS9100 Quality system auditing and generation of process procedures and work instructions. Flowcharts, FMEA, Control Planning. Lean Manufacturing training, 5S

Owner and President May, 2017 – August, 2017

Supporting clients with ISO9000:2008 and/or AS9100/C internal/external auditing.

Lean Training and 5S

Flow Charts, FMEA, and Control Plans prior to Work Instructions

Generation of Inspection plans and Quality Plans.

Elite Manufacturing, Denton, TX

(Warehousing and Logistics Company with limited manufacturing capability supporting a major manufacturer in the automotive industry. Materials ranged from ferrous and non-ferrous metals, aluminum extrusions, exotic metals, graphite epoxy, and fiberglass.)

Quality Engineer November, 2015 – May, 2017

Develop and maintain quality systems according to ISO and customer specifications.

Management representative for external quality system audits.

Assess the need for and develop additional written procedures and work instructions as needed.

Maintain the document control system.

Control, dispose, record, and report all non-conforming material.

Develop corrective and preventive actions for non-conforming material.

Failure Mode Effects Analysis (FMEA), Production Plan Approval Process (PPAP), Advanced Production Quality Plan (APQP)

Manage and perform internal quality audits to ISO9000:2008

Assisting in the effort of Implementing IATF16949, Formerly TS16949.

Coordinate and complete customer quality audits, and corrective action requests.

Maintain the root cause and corrective action system.

Conduct quality training as needed.

T & K Machine, Paris, TX

(AS9100 and ISO9001 Quality System aerospace machine shop supporting both commercial and military aircraft manufacturers. Materials ranged from ferrous and non-ferrous metals, aluminum stock and aluminum extrusions, exotic metals, graphite epoxy and fiberglass.)

Director of Quality October, 2014 – November, 2015

Reviewed, revised, audited and maintained the Quality System Manual and all corresponding Procedures and Work Instructions, keeping them current with regard to customer and regulatory requirements.

Reported to Upper Management for all Quality related issues.

Oversight of the Corrective Action system.

Dealt directly with the customer on matters of product quality and systems related matters, periodically visiting the customer for various quality reasons when necessary.

Made all major decisions pertaining to the Quality System and the integrity of the product.

Created outlines and curriculum for training, overseeing the necessary training of quality personnel:

Quality Planning - planning of the quality function, including inspection techniques, tools, test procedures, acquisition of fixtures, tools, skills, resources and processes needed to perform the necessary inspection of the product, the proper retention of quality records.

Inspection – Oversight of the receiving inspection function for raw material, processing, hardware and castings/forgings, keeping track of limited shelf life items, directing the first article and final inspection function and the first part shop inspection.

Problem Solving - Helped personnel solve production and quality problems when needed, answering questions concerning engineering specification interpretation, and getting answers from the customer on drawing interpretation when necessary.

Corrective Action - Answered corrective action requests when required by the customer, initiating corrective action requests internally or to subcontractors to verify the effectiveness of corrective action.

Customer Complaints - Handled quality concerns from the customer, aiding them in the process of expediting the inspection of questionable parts and assemblies.

Overall management and oversight of the entire Quality Operation.

Bell Helicopter Ft. Worth, TX

(Bell Helicopter is an American aerospace manufacturer headquartered in Fort Worth, Texas. A division of Textron, Bell manufactures military rotorcraft in and around Fort Worth, as well as in Amarillo, Texas, and commercial helicopters in Mirabel, Quebec, Canada. Materials ranged from ferrous and non-ferrous, aluminum stock and aluminum extrusions, exotic metals, graphite epoxy and fiberglass.)

Supplier Product Assurance / Quality Specialist June, 2011 – October, 2014

Was responsible for suppler management. In depth knowledge of root cause corrective action methodologies and techniques.

Applied experience and abilities of engineering review techniques of all associated documentation, and provided inspection for the following: Acceptance of composite details, machined parts, fabricated parts, and assemblies of aerospace components, and subassemblies of aircraft; major and minor.

Assisted the suppliers and vendors to resolve quality issues using Six –Sigma methodologies.

Worked as part of an Integrated Product Team environment. Developed and produced metrics used in driving continuous improvements.

Worked to integrate proactive quality initiatives into the design of new products.

Supported the development, recommendation and implementation of proactive quality procedures.

Acted as change Agent and strong facilitator.

50 to 75% travel. Domestic and international.

Certified Six Sigma Green Belt, Auditor for ISO9000:2008, and AS9100/D

PREVIOUS EXPERIENCE

Before advancing into quality management, positions held included quality inspector of several levels, direct computer controlled coordinate measuring machine programmer, operator, and reverse engineer, manufacturing and assembly inspector, tooling inspector, bonding inspector, raw materials inspector for steel and aluminum sheet, plate, tube, and extrusion, Procurement Quality Assurance Representative, Source Inspector, internal and external auditor.

These positions were held in the machine shop areas of small, medium, and large companies that manufactured product for commercial aircraft industry as well as the United States military. Although the materials in these manufacturing facilities were primarily aluminum alloys, cast, forged, and extruded, additional materials included steels and exotic materials such as titanium, hastelloy, and Inconel. Past employers were involved with other materials including plastics, graphite epoxies, fiberglass, and ceramics. Lastly, processing was performed on finished product which sometimes included, but not limited to heat treating, tempering, sealing, priming, painting, powder coating, alodining, anodizing, chem filming, and many more processes.

EDUCATION

Tulsa Community College, Tulsa, Oklahoma

Associates Applied Science (AAS) Degree Program – Quality Control Technology

CERTIFICATIONS

Six Sigma Green Belt 2010, Vought Aircraft and 2014, Bell Helicopter

IPC-A-600 and IPC-A-610 2017

Boeing MRB Signature Authority for V-22 & C-17 aircraft 2010

Level II NDT; Ultrasonic Inspection (UT), Eddy Current Inspection (ET), Penetrant Inspection (PT)

ISO9000:2015 and AS9100/D Internal / External Auditor, Bell Helicopter

Keywords: Q

-conformance, Manufacturing, Process Audits, Assembly, Tooling, Machining, Composites, Prepreg, Adhesives, Fiberglass, Paint, Coatings

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