Housing Counselor Human Resources
Resume:
Donni Williams Chicago, IL
adynn2@r.postjobfree.com
EXPERIENCE
Thresholds Chicago Housing Administrator
March 2023-Present
Manages incoming requests for Housing information including recommendations for, and maintenance of, all aspects of the Agency Housing waitlist and CHA referral lists, such as waitlist applications, and processing applications Performs data entry into Agency Waitlist and agency database Screens for eligibility, collects required documents, schedules applicant interviews and property tours between applicant Updates Housing Waitlist on outcome of interviews and sends out corresponding notices Conducts annual updates of the Housing Waitlist Works with Director and Housing Specialists to complete quarterly and annual reports as required by program and funding guidelines and contract renewals.
Cross Country Mortgage -Remote — Insuring Specialist November 2021- - November 2022
Government Insuring Technician is responsible for the audit of FHA, VA, and USDA loans for submission to the appropriate government agency for insurance or guaranty. Prepares FHA/VA/USDA loans for submission upon request and monitors endorsements—review and submission of the FHA UFMIP, VA Funding Fee, and USDA guarantee fee. Communicate with various departments for missing documents or rejected case binder items and corresponds with all investors when needed. Investigate and solve issues preventing insuring. Maintain required timeframes regarding FHA, VA, and USDA insuring, as outlined by the Manager
Homepoint Financial - Remote - Sr. Loan Processor
March 2021 - October 2021 - Worked with Encompass
Perform a thorough review and analysis of the borrower’s credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation in the file; Verify that an application is complete and accurate; Identify any potential issues that may arise in underwriting, Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents. Communicate directly with the Loan Originator, customer, and underwriter to obtain any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations
(RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with vendors to obtain property surveys, flood certificates, title commitments, and payoff information.
SKILLS
• Fair Housing Regulations
• Loan Origination
• Underwriting
• Loan Officer Experience
• Section 8
• LIHTC
• Accounts payable
• Payroll
• Human resources
• Typing
• Financial services
• Title processing
• Analysis skills
• Customer acquisition
• Account reconciliation
• Microsoft Access
• Accounts receivable
• Windows
• Negotiation
• Construction
• SharePoint
• VoIP
• Sales
• Research
• Accounting
• Google Suite
• Contracts
• Salesforce
• Documentation review
• FMLA
• Presentation skills
• Filing
• Accounting software
• Quality control
• Data Analytics
• Credit analysis
• Financial report writing
• 4G/LTE
• 5G
• Microsoft Outlook
• General Ledger Accounting
• Tax Experience
Sourcepoint Mortgage -Remote - Sr. Loan Processor
April 2020- March 2021 - Worked with Finastra LaserPro Credit Union 1 - Lombard, Il Sr. Loan Processor
Sept 2019- March 2020
Interacting with Mortgage Loan Originators, Loan Production Assistants, and other members of the fulfillment team daily. Interacting with third-party vendors to acquire verifications, appraisals, title work, flood zone determinations, insurance documentation, payoffs, tax transcripts, and other reports as needed for each loan file. Organizing, reviewing, and validating all loan file documentation for completeness and quality to ensure the file is ready for submission. Managing a pipeline of working loan files to ensure loan files move through processing and closing promptly. Updating Encompass loan origination system data to ensure all file information is current and accurate. Processing loan files in compliance with policies, regulatory guidelines, investor, and industry standards. Maintaining current knowledge of mortgage loan programs, procedures, and guidelines. Works with Encompass, Blend, AIQ, Dashboard, Closing Corp, and other LOS sytems FINASTRA
The Resurrection Project - Chicago Il -Housing Counselor March 2019 - September 2019
Provided group and one-on-one counseling to individuals and families seeking to become homeowners. A housing counselor provides assessment, crisis intervention, and counseling services. A housing counselor conducts comprehensive intake interviews, evaluating and screening families referred to the project for presentation to the staff. A housing counselor develops mutually agreed-upon service plans and goals with each family. Perl Mortgage Jan 2019- October 2011 Chicago, IL
Government Loan Specialist - Insured government loans Compliance Analyst -Worked with company guidelines in connection with rules of CFPB
Post Closer - Clearedr outstanding suspense items for investors QA Analyst -Reviewed pre-processing submittals. Worked with Encompass LANGUAGES
English
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