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Pablo Matias

224-***-**** adynlf@r.postjobfree.com

Algonquin, IL 60102

Employee Outreach Leadership Talent Development Dynamic, results-focused professional working at the intersection of employee development, initiative execution, and change management to foster engaged, inclusive and motivated organizational cultures. Specialize at defining and delivering against challenging customer needs, while nurturing top talent to realize their potential and exceed commercial targets. Influential relationship builder and collaborative team player with a talent for elevating internal capabilities through qualified decision-making and innovative programs. SKILLS & STRENGTHS Professional/Management: Talent & Employee Engagement & Development Staff Management & Team Development Process Analysis & Improvement Culture Enhancement Project & Initiative Management (Concept, Tracking, Reporting, Execution) Planning, Organization & Prioritization Research & Analysis (Data-driven Decision-making & Reporting) Onboarding, Training, Coaching & Mentorship (Deliver Results Through Others) Communication: Customer Service & Customer Success Relationship Building

& Maintenance (All Organizational Levels) Consulting, Influencing & Advising Experience

Zantango Business Development Consultant, 7/2022 Present Promoting a culture of inclusivity, motivation, and continuous improvement to optimize internal performance. Critically analyzed internal issues and opportunities, before leveraging insights to design and execute innovative initiatives that elevate employee engagement.

• Act as a point of consultation for senior roundtable discussions across the division, regarding employee engagement and sales revenue growth; building consensus and positively steering decision-making to gain buy-in for change.

• Transformed the workplace through recognition and development programs.

• Implemented a new full cycle recruiting and onboarding program to increase retention.

• Developed a new KPI report to track company onboarding, retention and development.

• Trusted advisor to senior leaders regarding topics of interest for leadership teams.

• Included as keynote speaker on the majority of live and virtual engagement presentations. U.S. Bank Employee Engagement Manager, 10/2018 – 07/2022 Spearheaded day-to-day employee engagement operations, promoting a culture of inclusivity, motivation, and continuous improvement to optimize internal performance.

• Identified high turnover across multiple business lines and partnered with leadership to improve employee satisfaction survey scores, significantly elevating retention and driving cost reductions.

• Broke new ground with transformational projects that elevated employee onboarding and career development.

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Pablo Matias adynlf@r.postjobfree.com Page Two

• Served as a trusted advisor to market leaders regarding topics of interest for leadership teams.

• Critically analyzed internal issues and opportunities, before leveraging insights to design and execute innovative initiatives that elevate employee engagement.

• Key player in banker, branch manager and all women leadership development groups, championing and delivering Gallup strengthsfinder sessions / meetings.

• Leveraged Gallup Certification to identify internal skills gaps and barriers to success/engagement and build targeted strength development workshops. U.S. Bank Division Performance Manager Lead, 10/2016 – 10/2018 Partnered with regional executives and performance coach teams to implement ground-breaking initiatives / strategies that aligned 7 markets under a consistent sales process.

• Applied a data-driven approach to monthly performance reviews and worked to deliver business-critical projects that optimized overall performance across 7 regions.

• Led collaborative partnerships with senior leaders and overall business line partners to provide updates on efforts and shared overall best practices / product penetration improvements.

• Established a consistent sales coaching approach via a coaching playbook to optimize employee engagement and retention.

• Standardized and elevated coaching operations with the development of a on-line branch visit form that enabled coaches to become more impactful during their branch visits.

• Consulted the team in creating a cutting-edge (KYC) know your customer profiling process that improved the ability of bankers to initiate profile conversations.

• Created and implemented a sales metric report that standardized sales reporting. U.S. Bank Region Sales Manager, 12/2009 – 10/2016 Collaborated with the Chicago Region Manager in analyzing existing processes and rolling out a transformational program to consistently meet monthly and annual revenue/sales goals across 132 locations.

• Built, motivated, and led a dynamic team composed of twelve sales performance coaches in developing platform teams to improve cross-sales capabilities – elevating overall revenue.

• Served as a sales consultant for each district, business line partner and regional manager

• Elevated the caliber of new hire branch managers through effective supervision of the onboarding program.

• Managed the Chicago (LDP) leadership development program that achieved 100% Branch Manager placement for five consecutive years.

• Led the entire metro Midwest region by delivering seven years of positive revenue growth, while simultaneously achieving positive employee engagement scores.

• Recognized for leading the way in talent acquisition and job placement throughout the entire region, with many performance coaches securing promotions to senior positions. Certifications

Gallup Certified Executive Coach since 2016 Accredited Through ICF to Consult, Coach, teach and executeTeam Building Strength Sessions.

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