Curriculum Vitae: Tsakani Ngobeni

Cell No: 065-***-****

Email adynjh@r.postjobfree.com

PERSONAL DETAILS

Nationality South African

Gender Female

Marital Status Single

Dependents Two

Drivers License Code 10

Language Proficiency

LANGUAGES

READ

SPEAK

WRITE

English

Good

Good

Good

Xitsonga

Good

Good

Good

Sepedi

Fair

Good

Fair

(Isi)Zulu/ Xhosa

Fair

Good

Fair

Afrikaans

Fair

Fair

Fair

Tshivenda

Fair

Good

Fair

SKILLS

Good Communication skills

Leadership skills

Good Planning skills and Time Management

Analytical and Problem Solving

ATTRITUBES

Good work ethics

Open minded individual

Flexible and Adaptable

Team Player

Willing to learn

ACADEMIC HISTORY

Name of Institution Victory training collage

Qualification Diploma in Marketing Management

Obtained 2009

Name of Institution Comp scan academy

Qualification Certificate in debt counseling

Obtained 2013

Name of School Bankuna High School

Certificate Matric

Obtained 2006

Name of Employer Octogen pty ltd

Industry financial

Position Filling clerk

Period April 2010

Promoted to New business approval

Promoted to Financial wellness officer 2011-2013

Reason for Leaving Relocating back home

Duties and Responsibilities

Talking to clients about their debt situation over the phone

Offering emotional support to the client

Calculating the income and expenses and declare them over indebted

Working out a realistic budget and preparing monthly payment plans for client to follow

Advising them on the process 17.1,17.2 cob proposals pda,court and form 19

Achievements

Fwo {Financial wellness officer } performer of the year call center 2012

Best quality in the Gauteng region 2013

Best production results in the national call center 2013

Best target vs actual in the Gauteng region

Top performer of the year 2013

Name of Employer Metropolitan

Industry Financial

Position Financial Advisor

Period January 2016-December 2016

Reason for Leaving Health Reasons

Duties and Responsibilities

Meeting with individually with clients to determine their financial objectives, risk tolerance, income and expenses and assets

Offering strategic advice on products and services such as insurance and debt management tool

Maintaining compliance with all rules and regulations in financial industry

Identifying and pursuing potential clients to maintain a strong client base

Name of Employer THN DEBTCounsellors

Industry Financial

Position Debt review administrator

Period January 2019 to October 2021

Promoted to sales Team Leader

Promoted to Office Manager

Reason for leaving Health Reasons

Duties and Responsibilities

Prepare,update and maintain the debt review portfolio

Update the debt review payment register weekly,follow up on late and missed payments

Conduct tracing on debt review matters

Ensure that all debt review accounts, and debt counselors are recorded and updated

Capturing of cob, and receiving updated proposals response, send out 17.1 and 2

Preparing Confirmatory and founding affidavit

Assist with ad hoc functions as and when required.

Meet and exceed stipulated financial targets as per mandates.

Optimize operational productivity outputs as per agreed mandate performance remediation plans.

Assist new hires such that they are productive on the floor in the shortest possible time frame.

Client Interaction, where required Daily/Weekly/Monthly.

Ensure compliance with internal policies and procedures, external regulations,

Name of Employer Nutun Wellness

Position Financial wellness Professional

Period currently working

Duties and Responsibilities

Actively and independently phoning clients identified in the cheetah system via campaign or lead referrals.

Reaching or exceeding the conversation statistics provided by Management

Conversing clients to do a credit bureau check and to provide input to complete a budget and explain the outcome of the client

Complete the debt review application form and related documentation and ensuring that the required electronic signatures are obtained where necessary.

Submitting the completed application to the debt counselor for checking and acceptance.

Assisting the client and the debt counselor with any queries relating to the application.

REFERENCES

Name of Employer OCTOGEN PTY LTD

Name : MarisaMontanari

Position: Manager

Telephone: 011-***-****

Email: adynjh@r.postjobfree.com

Metropolitan Tzaneen

Name : Ellen Makhubele

Position : Team Leader

Telephone: 079-***-****

THN DEBT COUNSELLORS

Name: Thomas Chauke

Position: Manager

Telephone:072-***-****

Email: adynjh@r.postjobfree.com

Nutun wellness

Name : Mitchell Witaker

Position: Manager

Telephone : 010-***-****

Email: adynjh@r.postjobfree.com

Contact this candidate