Customer Service Maintenance Technician

Raul Saldana

Orlando, FL ***** 786-***-**** adynhn@r.postjobfree.com

PROFESSIONAL EXPERIENCE

BaySpace by Basis Industrial, Orlando, FL

Lead Building Engineer, Dec 2022 - Present

Perform maintenance and/or repairs on building systems such as HVAC equipment, plumbing and electrical systems; change filters, lubricate motors, replace and/or repair ballasts, fixtures and light fixtures; monitor building systems such as fire and life safety and energy management systems for a portfolio of industrial, office and flex properties.

Perform daily property and preventative maintenance inspections.

Coordinate, oversee and supervise contractors when performing inspections, repairs or tenant improvement projects.

Respond immediately to emergency situations and tenant concerns during normal building hours and after hours.

Coordinate preventative maintenance schedules with tenants to minimize business interruption.

Provide exceptional customer service to maintain tenant satisfaction while responding to work order requests or concerns in Yardi in a timely and professional manner.

Manage, train and mentor engineering and maintenance team.

Maintain stock and inventory control within the approved budget.

Ensure property management team is informed of current building operation by meetings and submitting weekly reports.

InterSolutions, Orlando, FL

Maintenance Technician, Jun 2020 – Nov 2022

Diagnose and repair electrical, plumbing, HVAC and appliance issues; painting and drywall repair, minor carpentry, light fixture repair/replacement, clearing drain and sewer lines up to 4”.

Prepare vacant units for new tenant occupancy to building standards in a timely fashion.

Perform daily property and preventative maintenance inspections to maintain interior/exterior structures, grounds and common areas in a high-quality manner.

Respond immediately to emergency situations and tenant concerns during normal building hours and after.

Westdale Real Estate Investment & Management, Orlando, FL Lead Maintenance Technician, Mar 2021 – May 2022

Diagnose, repair and maintain all maintenance operations within the approved budget.

Provide exceptional customer service to maintain tenant satisfaction while responding to requests in a timely and professional manner.

Maintain stock and inventory control.

Manage all service and safety records in compliance with federal, state and local law.

Respond quickly to after hour emergencies on a on-call rotating basis.

Perform all duties as assigned by the Manager and/or Regional Director. ABM Industries, Houston, TX

Facilities Maintenance Technician, Sept 2019 – Mar 2020

Diagnose, repair and maintain all maintenance operations of systems such as electrical, plumbing and HVAC.

Respond quickly to after hour emergencies.

Provide exceptional customer service to maintain tenant satisfaction while responding to work order requests in a timely and professional manner.

Perform all duties as assigned by the Manager, including assisting in special event set up. A.A. Acquisitions, LLC, Miami, FL

Facilities Maintenance Technician, Aug 2007 – Jun 2008

Assist in the day-to-day maintenance repair and operations of HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities and grounds of the property.

Inspect and maintain common areas and building interior/exterior for appearance, cleanliness and safety compliance.

Provide exceptional customer service to maintain tenant satisfaction while responding to work order requests in a timely and professional manner.

Compile and submit administrative forms and reports to the Manager as required. Fisher Island Community Association, Miami Beach, FL Maintenance/Safety Technician, Sept 2006 – Jul 2007

Perform maintenance duties as assigned, such as painting, light fixture repair/replacement, power washing and groundskeeping.

Complete work orders as assigned and in a timely manner.

Respond to all emergency requests in a timely manner.

Inspect assigned areas on a daily basis and report all discrepancies to the Supervisor.

Inventory control on sanitary and cleaning supplies for the property. EDUCATION & CERTIFICATIONS

Pool & Hot Tub Alliance – Orlando, FL

CPO Certification, Sept 2001

ESCO Institute – Maitland, FL

HVAC/R & EPA Certification/Universal Certified Technician, Jun 2001 Mainstream Engineering Corp. – Orlando, FL

EPA Type 1 Certification, Dec 2020

Florida Career College – Miami, FL

HVAC/R, Dec 2018

National Safety Council – Miami Beach, FL

Safety/Inspection Certification, Mar 2007

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