Shina M. Bibb

** ******* ****** ***. * Pittsburgh, PA 15219

412-***-**** adyndc@r.postjobfree.com

Objective: Hard-working individual seeking an Entry Level position in administration, clerical, or mailroom

Very task oriented and results-driven

Reliable with a professional attitude

Quick learner and follows directions

HEDIS Trained*

Work History:

2/2016-5/2016 UPMC

Fax Clerk

Daily routine included sending and retrieving faxes, preparing faxes, information research, data entry, answering/responding and transferring phone calls, mail preparation, and filing.

2013-2015 La Quinta Inn

Housekeeper

Primary responsibilities included representing the company in a professional manner, cleaning guest rooms and common areas at a large hotel, dusting and wiping surfaces, vacuuming carpets, sweeping and mopping tiled areas, maintaining the cleanliness of the hotel, sanitizing all bathrooms, removing trash from the facility, and carrying out all other aspects of cleaning support.

Room Inspector

Responsibilities were to oversee the work and productivity of Housekeeping Staff, inspect rooms for cleanliness by guidelines of the Hotel, and professionally tend to staff disagreements and complaints

2006-2007 Nazareth Baptist Church

Secretary

Typed correspondences, answered phones, filed, copied, faxed, received and distributed mail, and recorded and deposited member’s checks.

2005-2006 Observatory Hill Early Learning Center

Secretary/Day Care Aide

Daily responsibilities included greeting guests and parents as they entered the facility, delivering outstanding customer service and furnishing detailed information regarding the program, answering multi-line telephone system, directing calls to proper location and accurately taking messages, filing all information as requested, entering information into computer for general reports, and assuming the role as child care provider when necessary.

2004-2005 Tiered Employment Inc.

Clerical

Filing, copying, information research, and faxing various client records under the privacy act

2003-2004 Rosedale Block Cluster

Programs and Special Events Secretary

Responsibilities included greeting visitors politely and courteously, answering multi-line telephone systems, directing calls to appropriate personnel, accurately taking messages, copying, faxing, and filing all information as requested, typing correspondence, distributing mail, and recording and recording and depositing clients’ checks.

Education:

2008 Everest Institute

Diploma: Medical Billing and Coding

2003 Western School of Health Business Careers

Associate Degree: Specialized Business

Externship:

2008 Allegheny Hospital

Medical Coding and Billing (150 Hour Practicum)

Handled all billing matters in a high-volume department, coded files, and recovered files, and completed various projects as requested by the supervisor.

2003 West Penn Hospital

Business Administration Associate(300 Hour Externship)

Performed various clerical duties within the Human Resources Department such as data entry, issuing employee badges, verifying employment, operating switchboard, and adequately directing calls.

*Dear Potential Employer,

You’ve noticed the “time gaps” in my Resume…during those times I became a Mother of 2. I also pursued a passion for Cooking that has lasted for the last 7 years. I am up on the new computer software to date and dedicated to learning the inner functions of your establishment. I hope to surely be an asset.

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