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Customer Service Team Member

Location:
Houston, TX
Posted:
August 02, 2023

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Resume:

Tushanna Baines

Houston, TX *****

adyn9r@r.postjobfree.com

+1-346-***-****

Hardworking entrepreneur focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging task. Dedicated to business success. Authorized to work in the US for any employer

Work Experience

Retention Specialist

Sitel Group - Houston, TX

December 2022 to February 2023

Answer incoming calls from existing and potential customers concerning their accounts, assisted customers with Technical Support and take payments. Candle Maker

Scents by Flowers - Houston, TX

June 2014 to April 2020

Clean and organize work area to remove safety hazards and maintain minimum level of production errors. Reviewed activities regular to identify opportunities for improvement. Controlled quality of finished products with regular inspection. Complete all assigned task prior to shift end.

Package finished products in a variety of containers for distribution. CNA - Certified Nursing Assistant/Caregiver

Edi Care - Houston, TX

August 2012 to March 2014

Edi Care Professional Health Services Certified Nurse Assistant Houston TX

• Travel to client's home and assist with Activities of Daily Living (AD'S)

• Reality orientation

• Exercise

• Documentation on vital records.

• Administrated medication

Education

Bachelors in Behavioral Science

Ashford University - San Diego, CA

December 2020 to Present

Associate in Multi Disciplinary Studies in Art

Houston Community College Central - Houston, TX

August 2019 to December 2020

Skills

• Organizational skills (6 years)

• Demand planning (6 years)

• Production Assembly (6 years)

• Multi tasking (10+ years)

• Customer service (10+ years)

• Creative Thinking (10+ years)

• Machinery operations (6 years)

• Package and shipping (6 years)

• Windows

Certifications and Licenses

Certified Nurse Assistant

June 1996 to August 2013

Health and Safety Institute



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