Saray Rodriguez Ruiz

***** **** ***, *** ***, HOUSTON, TX, 77034, US • 213-***-**** • adyn9e@r.postjobfree.com Bilingual E-commerce Warehouse Manager with previous experience managing a skilled warehouse team, with a 7-years of experience. Operational improvement

Customer service

Supervision

Organization

Team management

Staff management

Process improvement

Some college (No degree)

Huertas College - Caguas, Puerto Rico

High School - 1995

Dr. Juan J. Osuna High School - Caguas, Puerto Rico Ecommerce Warehouse Manager - April, 2016 to February, 2023 Velvet by Graham & Spencer - Culver City, CA

Was responsible for keeping E-commerce Warehouse organized and maintained, while generating and implementing strategies to improve service levels and improve efficiency throughout the organization. Delegating task of the warehouse support staff in a fast-paced environment. Forecasting staffing, workload and performance results to meet business demands for workload performance results for area of responsibility. Prioritizing and managing several tasks simultaneously. Overseeing operations to ensure orders were processed on-time. Ensuring a positive door-to-door experience.

Processing all customers returns and exchanges.

Driving and implementing the business plan for the area to achieve goals and implementing operational improvements. Overseeing receiving schedules and operations audit and organization of incoming inventory, as control and flow organization. Monitoring and ensuring are compliance with Logistics and company quality and safety standards, policies procedures and directives. Manager Assitant - March, 2001 to July, 2014

Interisland Petroleum Retailer's,Inc. - Guaynabo, Puerto Rico Was able to establish positive vendor relationships. Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date. All functions of the dairy, frozen, produce, and bakery departments were directed and managed by me. Created budgets and prepared quotes for new products and services. Provided excellent coaching to a team of [Number] employees, which increased department efficiency. Restocked displays and moved merchandise around.

Greeted each and every customer.

New team members were interviewed, hired, and trained by me. Kept track of everything.

Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Price checks for cashiers and service clerks were something I did. Was in charge of stocking, pricing, front-facing, and rotating merchandise. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY