Paradise Tackett

adyn92@r.postjobfree.com 614-***-****

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CAREER HIGHLIGHTS

Successfully obtaining a 40% sales growth in 1 year to bring the office to exceed Gross Profit goals for the year 2019 Effectively operating 2 local staffing offices and meeting all objectives for billable hours PROFESSIONAL EXPERIENCE

Client Services/Shared Services

AgileOne- Shared Services

Scope of responsibilities include, customer services, VMS management with clients and vendors 2022-2023

● Calls with clients and suppliers

● Address all issues and escalations as it related to accounts

● Training clients on system

● Training with vendors on use of system and processes

● Reporting weekly and monthly to clients

● Managing the process of req entry, submission to engagement Customer Service Representative 2020-2022

Hollingsworth Logistics

Scope of responsibilities include customer accounts and management with data entry

● Manage customer accounts, resolving all issues as they arise.

● Reservations, collect and document orders, scheduled deliveries to location

● Handle all inbound and outbound calls, inventory spreadsheets

● Collect and document orders and issue to proper department for fulfillment

● Respond timely to customer inquiries

● Train and cross train in inbound and outbound

Lacey S. Wiggins page 2

Senior Recruiter 2018-2020

Capital City Staffing Solutions

Recruited contingent workers to fill customer needs, sales and training of internal staff. Recruitment & Training

● Sourced candidates for over 75 customers company wide utilizing tracking software and VMS systems

● Site visits and contract negotiations with new clients

● Attracted, interviewed, and conducted pre-employment background and drug testing for applicants through running ads, cold-calling, canvassing, and the utilization of job boards.

● Conducted on-boarding initiatives including policy and procedure review, new hire paperwork, career-pathing discussions, and 30/60/90 day reviews.

● Reviewed, revised, and entered all payroll files for team members into the proprietary payroll system. Operations Manager 2011-2020

Grand Champion Lounge

Drove success for the corporation through a customer focused approach to entertainment and sales Customer Service

● Met with vendors to ensure proper deliveries and inventory are held for the locations

● Customer concerns handles promptly and appropriately

● Interviewed and scheduled all entertainment within the venue

● Organized and promoted events for the venue

Operations

● Directed all hiring, training, and discipline for a staff

● Oversaw and ensured adherence to all cash handling, banking and stock control measures.

● Responsible for all order, inventory, staffing and day to day operations was met and exceeded owner expectation

● Set targets for bar and staff

● Scheduling of staff and payroll for each staff maintained and entered

● Communicate, train and enforce company policy

Branch Supervisor 2015-2017

iForce Staffing

iForce is one of the largest and leading independent staffing firms with more than 22 years of experience in Columbus. Staffing

● Attracted applicants; assessed candidacy; conducted orientations; and completed all new hire paperwork.

● Interfaced with employers to complete a needs assessment and placed qualified employees.

● Maintained and updated an employee database with placement, retention and employer feedback. Team /Branch Management

● Helmed the sales, advertising, billing payroll, and budgeting for the local Columbus branch with 5-30 people on assignment daily and 200 on roster for daily and short term work assignments

● Created work tickets for new orders, projections of sales, and coordinated client/employee transportation.

**References Available Upon Request**

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