Nora Navarro

Watsonville, CA 831-***-****)

Summary

Twenty years of Professional and Executive Administrative Support with specialization in the areas of: Payroll and Human Resources, Human Services, Medical Electronic Scheduling and billing, Patient files and medical records, Insurance (Medi-Cal, payment, referrals, and workers compensation) and Accounts payable and receivable.

Administrative and Executive Support

Schedule operational activities.

Manage and maintain executives' schedules.

Make travel arrangements for executives.

Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executive

Generate Purchase Orders-process and follow up

Administrative Assistant-Healthcare

Patient Scheduling and update file on Medisoft

Management, prep patient charts, digital and hard files, high volume data entry

Insurance Verification, billing/coding and create superbills

Take payments via POS system, track payments in daily ledger via Excel

Process new referrals and request authorization from insurance claims adjusters, nurse case managers, attorneys or referring doctors.

Prepare and process social security state disability paperwork.

Workers’ Compensation completion and filing of paperwork, required certifications, and tracking within required timelines

Accounts Receivable and Payable

Payroll support-review and submit timesheets

Bank Deposits

Database entry-product development, tracking design change submittals

Billing and account collectors

Maintain financial or account records.

Monitor financial information.

Provide notifications to customers or patrons.

Negotiate financial arrangements.

Discuss account status or activity with customers or patrons.

Bookkeeping

Invoices

Computer Skills and Software

Microsoft Word, Outlook, Excel, Medisoft, Allscripts, Accounting American Contractor, Training Management System, IDX, Epic, and Kronos, Advent, CDK. Bilingual and biliterate in English and Spanish.

Employment History

Account Clerk ~ Chevrolet of Watsonville, Watsonville, CA 10/2022 to 4/2023

Receptionist/Account Clerk ~ Dr. Torrez and Associates, Aptos, CA 11/2014 to 10/2022

Accounts Receivable, (Dispatcher) ~ American Plumbing, Seaside, CA 7/2011 to 8/2014

Patient Service Rep II ~ Neurosurgery/Neurology, Palo Alto Foundation, Santa Cruz, CA 1/2009 to 4/2010

Typist Clerk II ~ Santa Cruz County Sheriff-Coroner, Santa Cruz, CA 6/2001 to 10/2008

Clerk II, Typist Clerk II ~ County of Santa Cruz: Health Services Agency: worked within the department of Medi Cru 1992 to 2001

Clerk I ~ County of Santa Cruz: Human Resources Agency: worked within the departments of: Child Protective Services, In Home Support Service, AFDC (family welfare), Medi-Cal and Food Stamps 1986 to 1992

Professional References:

Lisa Marr (Sheriff Secretary) 831-***-****

Susan Rozario (Sheriff Dept. Analyst) 831-***-****

Susie Diaz (HSA Social Worker) 831-831-***-****

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