MICHAEL P. JOHNSON, PMP, ITIL, CMS

Home: 571-***-**** adymyf@r.postjobfree.com Office: 571-***-****

SUMMARY OF QUALIFICATIONS

Detailed oriented certified IT Project Management Professional with extensive leadership experience in WLAN/WiFi-based network infrastructure implementations and operations, data center deployments, enterprise systems, and telecom systems.

Credentials include many years of project management, business analyst, and overall SDLC experience.

Excellent client relationship and vendor interaction skills at various levels of management.

Dynamic team player demonstrating a “lead-by-example” philosophy to team members through coaching and mentoring while exhibiting analytical, organizational, problem-solving and communication skills. CLEARANCE

SECRET Clearance (inactive)

EDUCATION

SYRACUSE UNIVERSITY, Syracuse, New York

Whitman School of Management – Bachelor of Science TRAINING & CERTIFICATIONS

Certified Project Management Professional – Project Management Institute (active member)

Certified Information Technology Infrastructure Library (ITILv3) Professional

Certified Scrum Master (CSM) Professional

Agile Project Management – Scrum Training

Vendor and Contract Management

Networking Technology – WLAN/LAN/WAN infrastructures; Circuits; Routers; Switches; Servers PROFESSIONAL SKILLS KNOWLEDGE

Project Management Tools/Activities: Microsoft Office 365 – MS TEAMs, SharePoint; Microsoft Project & Portfolio Server; SalesForce, Enterprise Project Management (EPM) / Project Web Server (PWA); Enterprise Project Portfolio Management (EPPM), Agile Software Toolset, Rally, Jira, Documentum, Cisco WebEx, PMBOK Philosophies, Requirements Management, Federal Proposal Development, Earned Value Management, Deployment Management, Process Improvement, Federal Certification & Accreditation Procedures

Methodologies (Sessions): Software Development Life Cycle (SDLC - Waterfall) Procedures, Agile/Scrum Procedures, Joint Application Requirements (JAR), Joint Application Design

(JAD), Rapid Application Development (RAD)

Operating Systems: Windows Server 2012, Windows 2010, MAC OS, Linux, UNIX, Cloud Platform Application Systems: Office 365, Office 2013/2010 Word/Excel/PowerPoint/Outlook/VISIO, ServiceNow, SDLC Facilitator, CRM, Visual Basic, Remedy, Clarity Network Security: 802.1x Authentication Protocol (Layer-2 level); Security Assertion Markup Language (SAML) Authentication; Active Directory (AD) / Active Directory Federation Services (ADSF); Extensible Authentication Protocol & Transport Layer Security (EAP & EAP-TLS); Certificate Authority (CA) Processing – DigiCert Certificate Authority; Homeland Security Presidential Directive 12

(HSPD-12) Personal Identity Verification (PIV) Service; IBM MaaS360 & MS InTune Mobile Device Management (MDM); Aruba ClearPass & Authorization, and Accounting (AAA) Service; Lightweight Directory Access Protocol (LDAP) Service; Federal Information Processing Standards (FIPS) 140-3 Compliancy & Advanced Encryption Standard (AES256) Standards

Network Protocol: ArubaHP Networks Technology – ClearPass Appliances (v6.8.8.x) / Mobility Controller AOS8.x (FIPS-TAA Compliant) / Airwave Appliance (v8.2.7) / Aruba Central Cloud (v10.x) and Mobility Conductor (v8.6.0.0); Aruba AP-300, AP600 Series (WiFi 6e) / Cisco AironetAccess Points; Aruba 2900 Series Switches / Cisco 3700/3800/6500 Series Switches; Cisco Catalyst Routers; Page 2

MICHAEL P. JOHNSON, PMP

Home: 571-***-**** adymyf@r.postjobfree.com Office: 571-***-**** Wireless-WLAN / LAN2LAN / WAN / LAN / VLAN; Radio Frequency (RF); Access Control Server

Communications Protocol: IPAM – DNS & DHCP (Microsoft Server, InfoBlox Server); VPN; TCP/IP; SCCM

Application Systems: Microsoft Office 365 – Word/Excel/PowerPoint/TEAMs/Outlook/VISIO; SolarWinds Server & Applications Monitoring; REMEDY; SDLC Facilitator; CRM; Visual Basic; Clarity

Performance Monitoring: Microsoft System Center Operations Manager (SCOM) Virtualization Computing: VMware; Citrix

Database Managers - Languages: SQL, MySQL, Oracle, MS Access, DB2, QMF, DB Manager, VSAM Data Management: NetApp Storage Arrays, Cisco SAN Switches, Cisco Nexus Appliance, SQL Server, Tivoli Storage Manager, Enterprise Storage Server, VMware AirWatch Enterprise Resource Planning (ERP): PeopleSoft, SAP PROFESSIONAL CONTRACTOR EXPERIENCE

UNITED STATES DEPARTMENT OF THE INTERIOR (DOI), Reston, VA Office of the Secretary – Office of the Chief Information Officer (OS-OCIO), Program Manager (Enterprise Service Network – Enterprise Information Services) 10/2017 – 5/2023 Provided program management support for the Office of the Chief Information Officer (OCIO) and Enterprise Service Network within the Enterprise Infrastructure Solutions (EIS) organization of the Department of the Interior for planning, implementing, installation/configuration, and roll-out of the managed wireless LAN service (known as BisonWiFi) for the Main Interior Building as well as throughout all the Bureaus and Offices within the Department of the Interior (DOI).

Currently serving as Program Manager managing ArubaNeworks Wireless and Cisco Products (access points, switches, controllers, etc.) for deploying the DOI’s primary wireless network enterprise-wide service

(BisonWiFi Wireless Services Program), a fully-service Managed Wireless LAN (MWLAN) utilizing best practices applied via 802.11x Layer 2 Security measures as well as 802.1x authentication and IDS alerting. The wireless services are planned for deployment across all bureaus within DOI.

Developed the overall DOI internal guest WiFi process and internal support procedures for onsite visitors of DOI Employees/Contractors requesting WiFi guest access including DOI user community enterprise-wide communications developed within the Microsoft 365 TEAMs and Sharepoint platforms. Responsible for review and evaluation of service request documents and documentation of any solutions architecture modifications, operational support plans, and bill of materials with estimated cost for new WiFi deployments.

Currently managing EIS Contract transition activities from Verizon Business to Lumen Technologies consisting of the facilitation design of the approved strategy/approach for Lumen Technologies to take control and manage four (4) Production Aruba 7220 Controllers, the logical integration of the four (4) Production ClearPass Appliances and its configuration files, and the complex network routing and DHCP schemes migrating over to newly acquired DOI/Lumen Aruba equipment configured and deployed to the EIS DEMO STAGING Transition Environment for BisonWiFi service.

– Transition of the DOI WLAN infrastructure supporting existing BisonWiFi service sites

– Creation of the parallel BisonWiFi infrastructure staging environment (duplicating the production environment)

WORLD WIDE TECHNOLOGY (WWT), Reston, VA

Senior Project Manager (Professional Services – PMO Federal Division) 1/2017 – 7/2017 Responsible for managing day-to-day client interactions and expectations of operational and tactical tasks of multiple and large scale projects as well as oversee projects related to data center operations.

Develop and implement engagement reviews and quality assurance procedures in accordance with PMO methodology processes for maintaining profitable execution of consulting engagements.

Manage and analyze profitability, revenue, margins, bill rates and utilization across projects while proactively manage changes in project scope, identify potential crises, and devise contingency plans.

Routinely focus on minimizing company exposure and risk across multiple projects and facilitate reviewing high-level deliverables across projects.

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MICHAEL P. JOHNSON, PMP

Home: 571-***-**** adymyf@r.postjobfree.com Office: 571-***-**** AMTRAK, Washington, DC

Information Technology – Infrastructure Services & Data Center Operations, Senior Project Manager (Project Management Office) 3/2016 – 10/2016 Responsible for directing technical leads and other project team members and consultants/contractors providing task leadership management for the Project Management Office.

Developed and maintained all required project documents such as a Project Charter, Project Management Plan, Requirements Document, Design Documents, Architecture Documents, Test Plans/Results, Implementation Plans, Project Schedules, Budget Forecasts, Resource Management Plans, and Post Implementation Plans/Lessons Learned Documentation.

Produced weekly program/project status reports, managed the EPM toolset and associated data from project schedules as well as generated reports from EPM used for forecasting and reconciling timesheets.

Generated quality and well maintained project schedules, baselines and estimates to complete program/project and report variances.

Responsible for reporting on risks and for providing an ongoing risk management plan as well as managed risk assessment and mitigation within a program/project. FANNIEMAE (FNMA), Reston, VA

Senior Project Manager 12/2014 – 2/2016

Responsible for executing Agile project management processes within a Scrum environment in support of legacy application enhancements as well as managed new application system builds utilizing Waterfall SDLC project management procedures. Managed end to end migration execution plans for implementing major deployment rollouts for several designated Business Areas.

Supported project implementations through the Project Quality Office (PQO) adhering to all governance procedures and approval measures.

Served as Project Manager for supporting several legacy systems with enhancement Sprint buildouts utilizing Agile/Scrum Framework principles along with project management SDLC processes for providing robust business solutions to internal FNMA business components.

Held overall accountability for migration activities and maintained engagement relationships with all external and internal project stakeholders.

Supported efficient change control processes necessary to minimize delivery risk with transparency into migrations via status reporting.

Was responsible for risks and issues management, maintaining project plans and schedules, and overseeing communications via status meetings and accurate reporting to all project stakeholders. UNITED STATES DEPARTMENT OF LABOR (DOL), Washington, DC Office of the Assistant Secretary for Administration and Management (OASAM), Senior Project Manager - Office of the Chief Information Officer (OCIO) 12/2011 – 10/2014 Responsible for supporting large government project management initiatives performed from inception through deployment for the OCIO Agency. Served as the primary point-of-contact for overall contract issues, risk/cost/change management, and creation and execution of project work plans based on customer requirements

Managed day-to-day operational aspects of projects and defined scope levels of work.

Effectively applied PMI methodologies and enforced all ten PMPBoK Knowledge Area principles to drive forward thinking and proactive decision making for drastically reducing crisis management on all projects.

Communicated relevant project information to executive leadership, project stakeholders, and customers via a robust Communications Management Plan.

Baselined projects and captured actual metrics for tracking historical data and level of effort forecasting.

Prepared engagement reviews and assisted with quality assurance policies and procedures.

Tracked and maintained lessons learned while utilizing lessons learned on subsequent projects. CHILDREN’S NATIONAL MEDICAL CENTER (CNMC), Silver Spring, MD IT Services (Network Infrastructure Team)

Program Manager 9/2010 – 11/2011

Managed the coordination and management of CNMC’s IT program and network infrastructure achieving all its strategic goals, deadlines, and schedule and budget forecasts while fulfilling all internal security requirements, mandates, and constraints.

Managed and deployed a 1.4 million square foot Cisco Wireless Network solution at CNMC totaling more than $1.5M where placement of approximately 1000 Access Points (APs) enabled the hospital to provide adequate wireless coverage throughout its 25+ facilities.

Managed the implementation upgrade of the network data circuits supporting CNMC’s three tier network topology with hosting services migrating from Verizon to Qwest – a 3-year commitment totaling over $1M.

Managed a $.5M+ complex deployment upgrade of 34 Cisco 65xx Series switches within the Main Hospital.

Provided project management support for key CNMC IT network projects by re-engineering documentation standards, building project schedules, coordinating with all vendors, and facilitating Stakeholder meetings. Page 4

MICHAEL P. JOHNSON, PMP

Home: 571-***-**** adymyf@r.postjobfree.com Office: 571-***-**** UNITED STATES DEPARTMENT OF THE INTERIOR (DOI), Herndon, VA Bureau of Indian Affairs – Office of the Chief Information Officer (IA-OCIO), Senior Project Manager (Project Management Office – Project Branch Services) 3/2009 – 9/2010 Responsible for providing task leadership and management to the Project Management Office as follows:

Facilitated the OCIO PMO Team’s PMPBoK best practices and provided oversight of the five discrete process groups containing specific processes – initiation, planning, execution, monitoring and control, and closing – to be performed for outlining an organizational background needed to successfully plan, execute, and manage well-run projects. Also implemented the PMPBoK Knowledge Areas as driving methodologies for running smooth projects, delighting stakeholders, and experiencing fewer risks and issues.

Managed the engineering team selected to modernize the data centers within BIA and BIE providing a server virtualization solution utilizing IBM hardware and VMware software resulting in the reduction of hardware and operating costs.

Managed network enhancement initiatives within BIE – transition from FTS2001 Bridge architecture to Networx Universal architecture and Frame Relay Service to Network Base (IPVPN Service).

Reviewed, analyzed, and provided recommendations as necessary for business applications as well as coordinated application development processes.

Participated in team proposal development efforts in support of Federal Request for Proposals (RFPs). VERISIGN, Dulles, VA

Senior Project Manager (Constellation Project Team) 6/2008 – 1/2009 Primary role involved interfacing with all technical groups to manage infrastructure improvements and deployments. SUN MICROSYSTEMS, INC., Ashburn, VA

Implementation Manager (Sun Managed Operations) 1/2007 – 3/2008 Led the project management effort for the design setup, configuration, build, test, and production roll-out of the entire network infrastructure for the National Football League Enterprises (www.NFL.com). Also served as the PM lead for implementing a three-year (ongoing) management and monitoring services project for International Speedway Corporation (ISC Motorsports).

PROFESSIONAL EMPLOYEE EXPERIENCE

SPRINT NEXTEL CORPORATION, INC., Reston, VA 3/2003 – 7/2006 Program Manager (PMO – Real Estate Merger Integration Sub-team) NEXTEL COMMUNICATIONS, INC., Reston, VA

IT Manager (PMO – Shared Services Integration Sub-team) INTERNATIONAL BUSINESS MACHINE CORPORATION,

IBM Global Services Division, Network Services 3/1997 – 6/2002 Project Manager (Network Systems Support – Bethesda, MD) Project Manager (Amtrak Customer Account – Washington, DC) Senior Information Technology Specialist (IBM Testing Services – Gaithersburg, MD) BELL ATLANTIC CORPORATION, Arlington, VA

Test Analyst (QA Test Team) 4/1996 – 3/1997

SEER TECHNOLOGIES, Cary, NC

Consultant (Northeast Region - New York City) 8/1993 – 3/1996 INTERNATIONAL BUSINESS MACHINE CORPORATION, Irving, TX Senior Associate Programmer/Analyst (IBM/ISSC Solution Center - Dallas) 10/1987 – 8/1993

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