Human Resources Resource

Linda Hojdill *** Cruz Bay Circle

Winter Springs, FL 32708

407-***-**** Mobile

************@***.***

HUMAN RESOURCES PROFESSIONAL

Accomplished, multi-functional HR professional with extensive experience in all aspects of human resource management. Strong track record in employee relations, recruiting, staffing, benefits management and policy writing and interpretation. A pro-active manager that consistently excels in management and employee satisfaction measures.

CORE COMPETENCIES

Conflict Management

Creativity

Customer Focused

Motivating Others

Organization

Presentation Skills

Drive for Results

Effective Team Building

PROFESSIONAL EXPERIENCE

TBI Holdings, Inc., Sanford, FL 32773 (December, 2021 to present)

Management organization that oversees 7 airports, with 750 employees, across the United States, from its Sanford location.

Sr. H.R. Generalist

Manage 3 401(k) plans and 1 Pension Plan including filing of IRS 5500 forms and completing 401(k) audit annually.

Draft company employee policies and disseminate to employees.

Implement and manage open enrollment for 750 employees at 7 airport locations. Respond to all employee benefits questions and issues in a timely manner.

Manage FSA/HRA/ and HSA flexible spending accounts.

Manage FMLA, Worker’s Compensation, Leave of Absence and Americans with Disabilities claims.

Monitor and collect benefits payments from employees on leave.

Complete special projects as assigned.

Florida Eye Clinic, Altamonte Springs, Florida (2010 to 2021)

Largest ophthalmology practice in greater Orlando area with 26 doctors, 11 locations, 240 employees and JCAHPO accredited Ambulatory Surgical Center.

HR Director

Manage HR activities within main clinic and 11 satellite locations with 240 employees. Invoice processing, scheduling, ADP payroll, heavy recruiting and staffing responsibilities, policy development and interpretation and employee relations.

Followed physician protocols as they related to staffing.

Maintained compliance of Covid-19 protocols and maintained weekly tracking reports.

Responded to EEOC complaints and delivered resolutions to resolve harassment, FMLA, ADA and discrimination issues.

Created Employee Handbook, updated and revised biannually.

Utilized internet-based recruiting and staffing sources and subsequent placements.

Maintained appropriate staffing levels with RN’s, MA’s and Surgical Technicians in the Ambulatory Surgical Center.

Worked closely with Employee Relations legal team and responded to all EEOC and Department of Labor Surveys and input quarterly data for the Department of Labor Multi-Location Worksheets.

Served as Chairperson of the Safety Committee; created a monthly safety meeting program and maintained necessary records of location monthly safety meetings.

Created succession plans for management and supervisory levels.

Acted as Point of Contact for all employee benefit programs.

Organized annual employee recognition luncheon.

Sears Home Improvement Products, Longwood, Florida 1996 - 2009

Leader in home improvement services industry. A division of Sears Holdings Corporation.

Regional Human Resource Manager - Marketing (2000 – 2009)

Managed HR activities within marketing organization including 6 call centers with 1000 marketing representatives located in various parts of country. Participated as strategic partner to lead by example and support business plan to achieve goals and objectives within human resources and marketing field organization. Consulted with management to ensure consistent implementation and application of employee relations policies and programs while minimizing legal risk to company. Supervised human resource staff of seven (7). Maintained 97% average staffing levels at all marketing field locations.

Acted as change agent during acquisition and merger of two companies.

Monitored and maintained adherence to various programs, policies and procedures as directed by HQ.

Trained 1000 employees at all levels of organization in management practices and procedures.

Analyzed data sources, and created and implemented programs that reduced turnover by 35%.

Managed distribution of employee survey program and assisted in implementation of plans to improve employee morale based on survey results.

Managed and assisted in identifying, evaluating, and resolving employee relations and work performance problems to facilitate communication and improve employee skills, performance, morale and productivity.

Met with management staff at various organization levels to determine proactive approach to resolve employee relation issues to eliminate employee need of legal representation. 98% of EEOC cases resolved prior to litigation.

Developed and conducted training to instruct managers and supervisors in human resource skills, such as supervision, conflict resolution, interpersonal communication and effective group interaction skills.

Acted as consultant with other members of management team in managing recruitment and retention.

EDUCATION

M.A. Human Resources Development/Human Resources Management

Webster University, Orlando, Florida

B.S. Business Management

Barry University, Miami Shores, Florida

CERTIFICATIONS & AFFILIATIONS

Employment Law Institute Instructor Certification

Member, Society of Human Resources Management (SHRM)

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