Trevontney Jegede

Carrollton, TX

adymvq@r.postjobfree.com

+1-470-***-****

Trevontney Jegede

470-***-****

adymvq@r.postjobfree.com

Professional with five years of customer service experience in various fields. I'm proficient in solving customers problems and concerns, making sure their experience exceeds their expectations. I am efficient with handling high volume customer concerns with a quick response time to request. Experience

Texas Pain Physicians

May 2021- June 2022

• Prepare room for minor procedures

• Assist provider during procedures

• Input and update patient medical records

• Prep patients chart for surgical procedures

• Follow up with patients following procedures.

CareNow

Multi-tech (MA/X-ray/Lab tech)

Aug. 2019- Present

• Perform lab testing (flu, strep)

• Perform x-rays

• Ekg

• Nasal covid testing

• Prepare patients for examination and treatment by taking patient histories and vital signs

• Prepare exam and treatment rooms with necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization

• Give injections/vaccinations

• Assist physicians in applying splints, dressings, and wound care

• Coordinate patient physicals and work place injuries for partner accounts

• Screen incoming calls for referral to physicians and practitioners Csc ServiceWorks

Customer service

Aug. 2018-Aug. 2019

• Answer high volume calls with quick response time.

• Assist customer with service request.

• Direct calls to appropriate department.

PFSWeb

Customer service

March 2017-August 2018

• Answer customers questions and concerns.

• Place orders.

• Set up/update customers account.

• Release credit card holds.

Education

North Clayton High

2003-2007

• Diploma

PrimaMed Training Institutions

• NCT RADIOLOGY

2018

PrimaMed Training Institute

• CMA

2018

Authorized to work in the US for any employer

Work Experience

Medical Assistant

CareNow Urgent Care

Professional with five years of customer service experience in various fields. I'm proficient in solving customers problems and concerns, making sure their experience exceeds their expectations. I am efficient with handling high volumn concerns with a quick response time to request. My hopes are to further my passion for helping people in the medical field. Education

DIPLOMA

College Prepatory

2007

MA in Medical Assisting

PrimaMed Training Institute

December 2018

NCT in Non-certified Radiology

PrimaMed Training Institute - Dallas, TX

September 2018

Skills

• Customer Service

• Call Center

• CSR (5 years)

• Experience Administering Injections

• Medical Imaging

• Vital Signs

• Patient Care

• Phlebotomy

• Laboratory Experience

• EMR Systems

• Triage

• Medical Records

• Venipuncture

• Medication administration

Certifications and Licenses

Nct radiology

Certified Medical Assistant (CMA)

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