Customer Service Representative

Nikolas Hoke-Ruiz

***-** ********** ****, ******* Lake Il. 60014 815-***-**** *************@*****.*** Professional Summary

Motivated Individual looking to take the next career step with a well respected company. Highly skilled in Hand Eye Coordination, Time Management, Physical Labor, Production. Demonstrated ability to give superb customer service.

Core Qualifications

- Customer service - Time Management

- Goal driven -Detail Oriented

- Team Building -Strong verbal skills

Experience

Pizza Hut/ Shift Manager

Customer Service and Sales

- Educated consumers on promotions and quality of food during their service.

- Help create consumer profiles in order for them to earn more money, and deals overtime.

- Consulted with consumers on their order and exactly what they wanted to complete their order to their exact happiness.

Tower Leaf/ Warehouse Management

- Used a variety of techniques and different types of blades within the warehouse to create desired results while keeping the customers happy.

- Consult with consumers on different metals, quality, quantity, and expected pickup date.

- Measure, Cut, Weld, Polished, Packed & Shipped blades using a variety of tools and techniques for the customers wants and needs.

Work History

Tower leaf 06/2018-04/2020

Management, Customer Service, inventory, problem solving, Machine Maintenance, Scheduling Amazon Customer Service Representative 10/20/20 - 1/1/22 Customer service, helping w/ unauthorized purchases, shipment & tracking location, payments, account changes.

Pizza Hut Management 05/2020-10/2021

Management, Customer service, scheduling, inventory, mentorship, problem solving. Door Dash 10/2020-Present

Customer service, scheduling, 98% success rate, meeting and exceeding on time delivery, courteous.

References upon request

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