Angela Young

Whitehall, MI *****

adymtk@r.postjobfree.com

+1-231-***-****

I am seeking long term employment and am open to learning a new trade. My skills include excellent customer service, money management, computer skills, problem solving and the ability to work with no supervision. I am educated, smart and can do just about anything with the proper training. Authorized to work in the US for any employer

Work Experience

Self Employed House Cleaner

Self-Employed - Michigan

May 2019 to Present

House cleaning and opening and closing of seasonal cottages. Bar Manager/Bartender

Wayside Bar and Grille - Montague, MI

May 2006 to May 2018

Customer service, money management, inventory control, maintaining a smooth running business, supervising, food and beverage knowledge, multi-tasking with the goal of securing repeat customers. Manager

Crosswinds Restaurant - Whitehall, MI

May 2000 to May 2006

Supervising a staff of twenty employees, book work, banking, ordering, training, running reports, customer service, etc.

Hospitality Associate

I possess strong leadership skills and have the ability to relate and deal effectively with every type of personality. Problem solving and time management skills are a few of my strong traits. Education

BS in Hospitality and Tourism Management/Minor in Business Grand Valley State University - Allendale, MI

September 2006 to May 2010

Bachelor's in Hospitality

Skills

• Microsoft Word, Excel and PowerPoint (10+ years)

• Time Management (10+ years)

• Merchandising (10+ years)

• Leadership Experience (10+ years)

• Sales Experience (10+ years)

• Customer Service (10+ years)

• Restaurant Management (10+ years)

• Bartending (10+ years)

• Banquet Experience (10+ years)

• Restaurant Experience (10+ years)

• Serving Experience (10+ years)

• POS (10+ years)

• Host/Hostess (10+ years)

• Residential Cleaning (10+ years)

• Upselling (10+ years)

• Event Planning (10+ years)

• Cash Handling (10+ years)

• Cooking (10+ years)

• Catering (10+ years)

• Microsoft Office (10+ years)

• Pricing (10+ years)

• Guest Services (10+ years)

• Inventory Control (10+ years)

• Busser (10+ years)

• Windows (10+ years)

• Sales Management

• Events Management (10+ years)

• Food Preparation (10+ years)

• Management (10+ years)

• Laundry (10+ years)

• Food Service (10+ years)

• Administrative Experience (10+ years)

• Marketing

• Presentation Skills (10+ years)

• Culinary Experience (10+ years)

• Kitchen Management Experience

• Budgeting

• Food Safety (10+ years)

• Labor Cost Analysis

• Profit & Loss

• Hospitality (10+ years)

• Computer literacy (10+ years)

• Basic math (10+ years)

• Computer skills (10+ years)

• Communication skills (10+ years)

• Retail Sales (5 years)

Certifications and Licenses

TIPS

June 2022 to June 2025

CPR

August 2022 to August 2026

Assessments

Customer service fit — Proficient

June 2022

Measures the traits that are important for success for customer service roles Full results: Proficient

Cleaner fit — Proficient

April 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Bartending — Proficient

June 2022

Understanding, pouring, and mixing drink orders

Full results: Proficient

Administrative assistant/receptionist — Proficient June 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Basic computer skills — Proficient

June 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Bartending — Proficient

June 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Cooking skills: Basic food preparation — Proficient May 2022

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Outside sales — Proficient

July 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Caregiver fit — Proficient

May 2023

Measures the traits that are important for successful caregivers Full results: Proficient

Customer focus & orientation — Proficient

May 2023

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Written communication — Proficient

July 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Sales skills — Proficient

July 2021

Influencing and negotiating with customers

Full results: Proficient

Inside sales — Proficient

July 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Working with MS Word documents — Proficient

July 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Food service: Customer situations — Proficient

March 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Proficient

April 2023

Responding to customer situations in a retail setting Full results: Proficient

Verbal communication — Proficient

September 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Filing & organization — Proficient

August 2021

Arranging and managing information or materials using a set of rules Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have been cleaning houses and opening cottages for several years. I pay attention to small details and have excellent time management skills.

Contact this candidate