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Customer Service Technical Support

Location:
Jackson, MS
Salary:
50000
Posted:
July 31, 2023

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Resume:

TAMEKA EVERETT

*** ******* ***** *******, ** ****6 · 601-***-**** c 601-***-**** h

adyms5@r.postjobfree.com adyms5@r.postjobfree.com · LinkedIn Profile linkedin.com/in/tameka-martin-5076a919b

** ****s of comprehensive technical experience coupled with skills in observation, coaching and training. Team player who loves leading others while working in a diversified company is what inspires me.

Subject Matter Expert (SME) -Leadership/Team building -Technology Integration-Development Training –Sales-Customer Service-Accounting-IT Technical Support Telephony & Internet Microsoft Office: Word, Excel, PowerPoint, -Instant Messaging-Multimedia-Virtual Learning-Word Processing-Social Network-CSG/COMTRAC billing system –Screencast-o-matic-Zoom

EXPERIENCE

AUGUST 2008 – CURRENT

NIRVANA, VIRTUAL EXPERT Xfinity (Comcast)

As a universal support I interact, manage, resolve all customer issues for every line of business including but not limited to: Xfinity Mobile, Internet, Cable, Home Phone, and Home Security

JULY 1999 – 2008

CIS, LOAN OPERATIONS, trustmark

I was responsible for loan processing, balancing secure and unsecured loans, imaging documents, filing, and organizing. Sort mail, processed bank stop payments, IRA, safe deposit box and other duties as assigned.

EDUCATION

JANUARY 2019

M.ED. EDUCATION AND TECHNOLOGY, Ashford University

GPA 3.40, ONLINE TEACHING INTERNSHIP – SPECIALIZATION: ONLINE INSTRUCTOR

JULY 2006

BBA BUSINESS ADMINISTRATION, belhaven university

DECEMBER 1998

ASSOCIATE OF ART, BUSINESS TECHNOLOGY, copiah Lincoln CC



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