Part time cashier customer service clerical
Resume:
Kimberly Ash
San Antonio, TX *****
**********@*****.***
Objective
To contribute to a winning team in an environment that values high work ethic and the opportunity to learn and perform to my highest potential.
WORK HISTORY
MARCH 2023 – CURRENT
MEGA FURNITURE LLC - SAN ANTONIO, TX DO NOT CONTACT AT THIS TIME
CASHIER/CREDIT CLERK
ANSWER PHONES, RESPONSIBLE FOR CASH DRAWER AND POSTING PAYMENTS, ALSO OBTAIN APPROVALS FOR CUSTOMER THROUGH VAROIUS LENDERS AND PROCESS FUNDING APPROVALS FOR PURCHASES. REVIEW PAPERWORK FOR EACH DEAL WITH CUSTOMER BY EXPLAINING INVOICE, CONTRACT WITH LENDER AND ARRANGING DELIVERY. ENTER DATA FROM INVOICES,
AND KEEP INVENTORY TAGGED CORRECTLY. COMPILE EVENING REPORTS FOR MANAGEMENT AND TRACK DAILY SALES.
JUNE 2022 – NOVEMBER 2022
CASH SECURITY LOANS, INC. 918-***-**** (RELOCATED TO TEXAS 12/2022
ASSISTANT MANAGER
SOLICITED NEW- BUSNESS, PROCESSED AND CLOSED NEW LOANS, COLLECTED PAST DUE REVENUES, SKIPTRACDED MISSING BORROWERSRESPONSIBLE FOR CASH DRAWER, PERFORMED ACCOUNTING PROCEDURES AS NECESSARY.
MAY 2020 – JUNE 2022
DOOR DASH, INC. 800-***-****
DRIVER
Delivering food and filling orders from Walmart and retail establishments as well as area restaurants to local residents. Checking the final order to ensure it is correct and complete. Work with application and GPS to locate addresses. Drivers are self employed contractors of DoorDash Inc.
FEB 2014 – FEB -2015
ANYTIME TOWING AND RECOVERY, INC. 918-***-****
INVESTIGATOR/SKIPTRACER
Located vehicles and equipment at the request of banks and lenders for repossession on delinquent loans.
DEC 2012 – APRIL 2013
DENNYS RESTAURANT – CHOUTEAU, OK 918-***-****
WAITRESS
Waited tables, served as hostess and cashier and balanced cash drawer at the end of the shift.
MARCH 2012 - DEC 2012
SHORTYS GRILL LOCUST GROVE, OK (OUT OF BUSINESS)
WAITRESS
Waited tables, served as hostess and operated cash drawer.
MARCH 2009 – MARCH 2011 2488 E. 81ST ST. TULSA, OK 74136 (NO LONGER IN TULSA)
C & L SERVICE CORP.
CALL CENTER / CUSTOMER SERVICE REP
Company was a federal contractor for Dept. of Housing and Urban Development - we serviced a package of reverse mortgages for HUD. Took incoming calls from borrowers who were in need of a loan modification and tracked lenders who were not providing the required relief to those in foreclosure. Processed mortgage releases and provided payoffs as well as cash advances to those holding a reverse mortgage insured by FHA/HUD.
Kimberly Ash page 2
SEPT 2010 – MARCH 2011
MACY’S DEPARTMENT STORE - WOODLAND HILLS MALL E. 71ST ST. TULSA, OK 918-***-****
SALES ASSOCIATE - WORKED PART TIME WHILE FULLTIME EMPLOYED AT C & L SERVICE CORP (see above listing}
Assisted customers with selections of merchandise and provided friendly customer service. Kept changing rooms clean and displayed inventory. Handled cash and credit transactions at the cash register and responsible for balancing cash drawer at night
GATEWAY MORTGAGE GROUP, LLC JENKS, OK 918-***-**** (CORPORATE OFFICE)
MARCH 2006 – FEBRUARY 2009
FRAUD INVESTIGATOR/MORTGAGE LOAN PROCESSOR
Started as mortgage processor, processing FHA, VA, conventional and subprime mortgages for Gateway branch offices in all states. Promoted to fraud investigator and acted as quality control on incoming brokered and correspondence loans. Worked closely with in-house attorney to maintain accuracy of data submitted to investors.
MARCH 2005 - FEBRUARY 2006
UNITED RECOVERY, INC. TULSA, OK 918-***-****
ACCOUNT REPRESENTATIVE
Worked to resolve delinquent credit card accounts for small businesses on behalf of American Express and Capital One Mastercard and Visas. Collected past due amounts and negotiated settlements. Communicated with customers via auto dialer
In a call center environment.
MARCH 2004 – MARCH 2005
GMAC MORTGAGE CORP. 4111 S. DARLINGTON TULSA, OK - NO LONGER IN TULSA
MORTGAGE LOAN OFFICER
Originated mortgage loans and worked to generate new sources of referral business. Operated Desktop Underwriter and Loan Prospector. Obtained income verification and initial disclosures. Maintained all customer contact throughout the approval process. Participated in open houses and cultivated relationships with realtors and homebuilders.
MARCH 2003 – MARCH 2004
OKLAHOMA CREDIT UNION LEAGUE TULSA, OK 918-***-****
MORTGAGE BROKER
Originated mortgage loans from various credit union members throughout the state of Oklahoma. Processed resulting applications and cleared all underwriting conditions. Set up and arranged closing and funding. Set daily rates and responsible for keeping website updated. Directed workshops for employees of credit unions to inform and educate about the mortgage process overall, as well as streamline the referral process between credit union and credit union league.
APRIL 2002 – MARCH 2003
CONSECO HOME LOANS TULSA, OK - NO LONGER IN TULSA
LOAN PROCESSOR
Processed stage-funded construction loans on manufactured housing and land packages. Also processed loans for manufactured housing without land, which in Oklahoma is done as a vehicle loan with a vehicle title being issued. Interacted with mobile home dealers, builders and contractors to coordinate inspections, appraisals, surveys and utility installations. Processed all loan documents and cleared all loan documents and cleared all underwriting conditions and stipulations. Prepared loan packages for closing and funding.
JULY 2001 – APRIL 2002
BAKER HUGHES – CENTRILIFT worked through a temporary agency (CLAREMORE PERSONNEL AGENCY) CLAREMORE, OK
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT 918-***-****
Worked as assistant to personnel director part time while attending college in Claremore, OK. Coordinated random drug testing program and responsible for monthly maintenance of data entry into random selection program. Supervised sales of inhouse company store selling clothing and items with company logo. Responsible for payment and reconciliation of invoices from medical providers and vendors. Responsible for maintenance and upkeep of confidential medical files.
Kimberly Ash page 3
NCO FINANCIAL SYSTEMS, INC, TULSA, OK 918-***-****
JUNE 2000 – JULY 2001
COLLECTIONS ACCOUNT REP
Contacted consumers holding defaulted government – insured student loans. Collected past due monies and skiptraced accounts to locate current contact information and assets as well as current employment.
TULSA WELDING SCHOOL - TULSA, OK 855-***-****
NOVEMBER 1998 – NOVEMBER 1999
STUDENT LOAN MANAGER
Originally hired as a collector and was promoted to Student Loan Manager in 2/99. Tracked student loans in repayment status and provided reports to management to advise of default rate.. Responsible for keeping default rate below required percentage limit as per the Department of Education. Skiptraced to find current location and contact information on former students and resolved issues using forbearances, deferments, and payments when necessary to avoid default.
COMMERCIAL FINANCIAL SERVICES, INC. E. 81ST ST. TULSA, OK NO LONGER IN BUSINESS
MARCH 1995 – SEPT 1998
ASSET INVESTIGATIONS - SECTION LEADER
Supervised and trained a team of 15 skiptracers and investigators. Located current phone numbers, addresses, employment information, bank accounts and assets owned by debtors and subjects nationwide. Consistently met and exceeded production requirements. Compiled reports for management. Addressed employee performance issues and concerns using coaching and counseling. Motivated team with positive reinforcement and constant training and support.
COMMERCIAL CREDIT PLAN, INC. NO LONGER DOING BUSINESS IN TULSA, OK
MAY 1992 – MARCH 1995
CUSTOMER SERVICE REPRESENTATIVE
{This was a finance company at the time that was owned by Travelers and then became known as “Citifinancial”, Now these locations have been sold and no longer do business as Citifinancial. When I worked there the corporate office was located in Baltimore, MD.)
Processed applications for consumer loans and 2nd mortgages. Closed loans and cultivated relationships with customers for future lending needs. Collected and skiptraced delinquent loans. Operated cash drawer and posted payments and was responsible for balancing cash drawer each evening. Established personal lending limits up to $ 5000.00 and promoted ancillary insurance sales on all loans.
TRW/RMS, INC. NOW KNOWN AS NCO FINANCIAL SYSTEMS, INC. IN TULSA, OK 918-***-****
JANUARY 1989 – MAY 1992
COLLECTIONS ACCOUNT REPRESENTATIVE
Started part-time while working at Service Collection Assoc. (see below listing). Was hired full-time in May 1989 collecting and skiptracing defaulted government insured student loans. TRW/RMS, Inc. was a division of the TRW credit reporting agency, now known as Experian.
SERVICE COLLECTION ASSOCIATION ( OWNED BY ST. FRANCIS HOSPITAL ) TULSA, OK 918-***-****
MAY 1988 – 5/1989
COLLECTIONS ACCOUNT REPRESENTATIVE
Contacted former patients of St. Francis Hospital and other area hospitals to collection balances due. Skiptraced accounts needing current contact information. Negotiated with insurance companies and attorneys when necessary.
HIDE AND SEEK, INC. TULSA, OK NO LONGER IN BUSINESS
MAY 1987 – MAY 1988
SKIPTRACER
Conducted investigations on behalf of attorneys and large corporations to locate persons, equipment, assets, employment, vehicles and other information as specified by the client.
AVCO FINANCIAL SERVICES, INC. NO LONGER DOING BUSINESS IN TULSA, OK CORPORATE OFFICE IN CA - 714-***-****
JUNE 1984 – MAY 1987
ADMINISTRATIVE ASSISTANT
Posted payments, processed loan requests, collected past due accounts, solicited new business, reconciled general ledger accounts.
***References available upon request***
.
Contact this candidate