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Customer Service Patient Care

Location:
Chicago, IL
Posted:
July 31, 2023

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Resume:

LEA

GHARDAY

GATES

adymrm@r.postjobfree.com

312-***-****

Harvey, IL 60426

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.

PROFESSIONAL SUMMARY

UChicago Medicine Ingalls Memorial - ER Technician Harvey, IL • 12/2020 - Current

Childrens Habilitation Center - Nurse Assistant

Harvey, IL • 04/2018 - 01/2020

WORK HISTORY

Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.

• Assisted with resuscitation, CPR, and emergency airway procedures.

• Quickly responded to codes and cardiac monitor alarms. Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.

Worked with nurses to assess patients and prepare for tests and procedures.

Administered basic wound care, insertion of Foley catheters and nasogastric tubes.

Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Utilized nursing knowledge to identify patient needs and offer appropriate remedies.

Oversaw and maintained patients' rooms, group living areas, and nurse stations.

SKILLS

Cardiopulmonary Resuscitation

Certification

• Health Screening

• Condition Tracking

• Blood Product Transfusion

• Medical Terminology

• Emergency Room Care

• Universal Precautions

• Taking and Tracking Vital Signs

• Basic Trauma Life Support

• Phlebotomy

• Collecting Medical Samples

• OSHA Regulations

Medical Academy of Business

Technology

Blue Island, IL • 01/2008

Certificate of Nursing: Nursing

Assistance

EDUCATION



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