Customer Service Human Resources

**** ******** ******

Petersburg, VA *****

804-***-**** Cell number

804-***-**** Fax

**********@***.***

Linda A. Allen

Objective

To obtain a position that will enable me to use my organizational skills. I am very detail oriented and eager to learn. Can work well with people and can work with or without supervision.

Experience

2015-2019 Farmingdale Townhouse Hopewell, VA

Administrative Asst./Leasing agent

Did lease agreements

Help with advertising and marketing

Accepted rent and security deposits

Screen prospective tenants and interact with them

Confirmed rental application data and personal references

Assist with general office duties

Customer service

2010-2015 Marva Maid Dairy Colonial Heights, VA

Accounting Clerk

Receives and records cash tabulation of daily cash deposits

Researches and analyzes all discrepancies cash or route

Executed the day end, month end and bill code processing

Verifies against delivery sheet transfers, load adjustments, damages/returns, production data, inventory, receipts and sales.

Enter data of all documents comprising of Warehouse and Route Settlement using a calculator and computer

Monitors daily route settlement including the uploading/downloading of handheld computers

Compiles all route information and transmits to corporate office

Evaluates office coverage and makes changes as necessary to assure adequate coverage at all times

Works closely with the Route Accounting Supervisor and the Human Resources Department

Ability to analyze problems and make sound decisions

Follow verbal and written procedures and instructions with minimum supervision

Excellent interpersonal skills

1997–2009 Roper Brothers Lumber Company Petersburg, VA

Administrative Assistant/Office Manager

Human resources duties such as new hire paperwork, drug tests, payroll, insurance, 401 and etc. paperwork

Receptionist duties that involves answering a high volume of calls using the Cisco VolP phone system, and directing customers to proper department.

Data entry that involves keying in orders, credits, transfers and complaint tickets working on the As400 computer.

Work with special orders, such as matching and making any changes needed and coding.

Assist with Account Payables, Account Receivable and purchasing department that involves making correction, adjustments on invoices or customers account or inventory.

Skilled in Microsoft Excel, and Word

Perform any other duties assigned by Branch Manager and Assistant Branch Manager that was necessary.

1994–2012 Peoples Income Tax Richmond, VA

Senior Tax Preparer/Office Manager

Perform customer service, prepared tax returns and worked directly with customers.

Transmit returns, printed fast refund checks and other office duties such as reports needed.

1995–1997 Auto Zone Petersburg, VA

Assistant Store Manager

Customer service that involves answering the phone, cashier and assisting customer in locating auto parts needed

Did scheduling of employees, inventory and office duties

Education

1971–1975 Petersburg High School Petersburg, VA

Graduated in Business Department, majored in data processing

References

Available upon request

Contact this candidate