Brandy Foreman
I possess the time management skills, ability to multitask, and the capabilities for the position. I like a good challenge and I enjoy solving problems. Seeing people happy and making them smile is the goal.
Interlachen, FL 32148
adymns@r.postjobfree.com
• Efficient time management
• Certified customer service specialist
• Perform well under pressure
• Office management capabilities
• Motivated, determined--alone or on a team
Authorized to work in the US for any employer
Work Experience
Office Manager/Administrative Assistant
N. Fl. Emergency Locksmith - Jacksonville, FL
October 2018 to March 2022
• Organization of office and materials,
• filing
• data entry
• customer service
• answer phones, set appointments
• billing and invoices
• price quotes
• dispatch of personnel to scene
Server
T.G.I Fridays - Orange Park, FL
October 2019 to March 2020
• Handled a high volume of customers regularly
• Took orders
• Served food
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
• Checked on guests frequently
• Managed cash, check, credit orders
• Maintained a clean work area
Server
Bob Evans Restaurants - Jacksonville, FL
February 2019 to August 2019
• Handled a high volume of customers regularly
• Served food
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
• Took food and drink orders
• Checked on guests frequently
• Managed cash, check, credit orders
• Maintained a clean work area
Food Service Worker
Wendys - Keystone Heights, FL
January 2009 to July 2011
• Crew member
• cook
• prep
• cash handling
• New employee training
• Clean and stock work station
• Customer service and satisfaction
Server
Bonos BBQ - Jacksonville, FL
2006 to 2007
• Server
• customer service
• Aloha pos
• cleaning and stocking of station
• prep work for next shift
• New employee training
• Use pos machine for credit/cash
• Took food and drink orders
• Served meals
• Checked on guests frequently
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
Customer Service Representative
Petguard - Green Cove Springs, FL
January 2003 to October 2004
• Took incoming customer service calls
• Computer research
• Mailing of notifications
• Filing
• Product acquisitions
• Performed data entry for customer information
• Managed client records
• Performed customer service surveys
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
Education
High school or equivalent
Skills
• Customer Service Skills (5 years)
• Fast Food
• Food Prep
• Host
• Food Service (10+ years)
• Server (10+ years)
• POS
• Training
• Customer Service
• Word
• Microsoft Office
• MS Office
• fast learner
• Microsoft Excel
• Organizational Skills
• Sales
• Time management
• Micros POS
• Aloha POS
• Bartending
• Upselling
• Kitchen Experience
• Microsoft Powerpoint
• Guest Services
• Banquet Experience
• Cash Handling
• Payroll
• Restaurant Experience
• Food Safety
• Serving
• Event Planning
• Cooking
• Cleaning Experience
• Leadership
• Administrative Experience
• Employee Orientation
• Human Resources
• Labor Cost Analysis
• Pricing
• Purchasing
• Typing
• Microsoft Outlook
• Profit & Loss
• Locksmith Experience
• Marketing
• Project management
• Accounting software
• QuickBooks
• English
• Front desk
• Medical terminology
• Veterinary experience
• Documentation review
• Animal care
• Medication administration
• Windows
• Veterinary technician experience
• Construction
• Landscaping
• Weight loss
• Medical office experience
• Customer support
• Veterinary Assistant
• Catering
• Management
• Clerical experience
• Intake
• Microsoft Word
• Animal Restraint
• Accounting
• Kennel Experience
• Accounts Receivable
• Medical Records
• Multi-line phone systems
• Data collection
• Hand tools
• HIPAA
• Social media management
• Computer literacy
Certifications and Licenses
Customer service certificate
Present
Food Handler Certification
Present
Veterinary Technician Certification
Assessments
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Proficient
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Familiar
April 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar
Customer service — Familiar
April 2021
Identifying and resolving common customer issues
Full results: Familiar
Work style: Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Bartending — Proficient
September 2019
Understanding, pouring, and mixing drink orders
Full results: Proficient
Administrative support professional fit — Highly Proficient December 2020
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Workplace English — Expert
May 2021
Understanding spoken and written English in work situations Full results: Expert
Data entry: Accuracy — Highly Proficient
May 2021
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
State of Florida Customer assistance technology certification