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Customer Service Data Entry

Location:
Jacksonville, FL, 32256
Posted:
July 31, 2023

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Resume:

Brandy Foreman

I possess the time management skills, ability to multitask, and the capabilities for the position. I like a good challenge and I enjoy solving problems. Seeing people happy and making them smile is the goal.

Interlachen, FL 32148

adymns@r.postjobfree.com

+1-904-***-****

• Efficient time management

• Certified customer service specialist

• Perform well under pressure

• Office management capabilities

• Motivated, determined--alone or on a team

Authorized to work in the US for any employer

Work Experience

Office Manager/Administrative Assistant

N. Fl. Emergency Locksmith - Jacksonville, FL

October 2018 to March 2022

• Organization of office and materials,

• filing

• data entry

• customer service

• answer phones, set appointments

• billing and invoices

• price quotes

• dispatch of personnel to scene

Server

T.G.I Fridays - Orange Park, FL

October 2019 to March 2020

• Handled a high volume of customers regularly

• Took orders

• Served food

• Bussed tables

• Set up payments by POS

• Kept the restaurant clean and sanitary

• Checked on guests frequently

• Managed cash, check, credit orders

• Maintained a clean work area

Server

Bob Evans Restaurants - Jacksonville, FL

February 2019 to August 2019

• Handled a high volume of customers regularly

• Served food

• Bussed tables

• Set up payments by POS

• Kept the restaurant clean and sanitary

• Took food and drink orders

• Checked on guests frequently

• Managed cash, check, credit orders

• Maintained a clean work area

Food Service Worker

Wendys - Keystone Heights, FL

January 2009 to July 2011

• Crew member

• cook

• prep

• cash handling

• New employee training

• Clean and stock work station

• Customer service and satisfaction

Server

Bonos BBQ - Jacksonville, FL

2006 to 2007

• Server

• customer service

• Aloha pos

• cleaning and stocking of station

• prep work for next shift

• New employee training

• Use pos machine for credit/cash

• Took food and drink orders

• Served meals

• Checked on guests frequently

• Cleared tables

• Managed cash, check, credit orders

• Maintained a clean work area

Customer Service Representative

Petguard - Green Cove Springs, FL

January 2003 to October 2004

• Took incoming customer service calls

• Computer research

• Mailing of notifications

• Filing

• Product acquisitions

• Performed data entry for customer information

• Managed client records

• Performed customer service surveys

• Answered general questions

• Answered calls from customers

• Resolved customer information and complaints

Education

High school or equivalent

Skills

• Customer Service Skills (5 years)

• Fast Food

• Food Prep

• Host

• Food Service (10+ years)

• Server (10+ years)

• POS

• Training

• Customer Service

• Word

• Microsoft Office

• MS Office

• fast learner

• Microsoft Excel

• Organizational Skills

• Sales

• Time management

• Micros POS

• Aloha POS

• Bartending

• Upselling

• Kitchen Experience

• Microsoft Powerpoint

• Guest Services

• Banquet Experience

• Cash Handling

• Payroll

• Restaurant Experience

• Food Safety

• Serving

• Event Planning

• Cooking

• Cleaning Experience

• Leadership

• Administrative Experience

• Employee Orientation

• Human Resources

• Labor Cost Analysis

• Pricing

• Purchasing

• Typing

• Microsoft Outlook

• Profit & Loss

• Locksmith Experience

• Marketing

• Project management

• Accounting software

• QuickBooks

• English

• Front desk

• Medical terminology

• Veterinary experience

• Documentation review

• Animal care

• Medication administration

• Windows

• Veterinary technician experience

• Construction

• Landscaping

• Weight loss

• Medical office experience

• Customer support

• Veterinary Assistant

• Catering

• Management

• Clerical experience

• Intake

• Microsoft Word

• Animal Restraint

• Accounting

• Kennel Experience

• Accounts Receivable

• Medical Records

• Multi-line phone systems

• Data collection

• Hand tools

• HIPAA

• Social media management

• Computer literacy

Certifications and Licenses

Customer service certificate

Present

Food Handler Certification

Present

Veterinary Technician Certification

Assessments

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Attention to detail — Proficient

April 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Spreadsheets with Microsoft Excel — Familiar

April 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar

Customer service — Familiar

April 2021

Identifying and resolving common customer issues

Full results: Familiar

Work style: Reliability — Proficient

September 2019

Tendency to be dependable and come to work

Full results: Proficient

Bartending — Proficient

September 2019

Understanding, pouring, and mixing drink orders

Full results: Proficient

Administrative support professional fit — Highly Proficient December 2020

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Workplace English — Expert

May 2021

Understanding spoken and written English in work situations Full results: Expert

Data entry: Accuracy — Highly Proficient

May 2021

Entering data quickly and accurately

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

State of Florida Customer assistance technology certification



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