Hannah Barbera Johnson

*** * **** ***, *** #A* Arcadia, FL 34266

adymj8@r.postjobfree.com

678-***-****

Retail and Sales Professional

Medical Billing and Coding Professional

Excellent Customer Service Representative

Profile

Ability to stabilize and promote effective customer service and medical assistant skills. High levels of proficiency in patient examinations, insurance billing, scheduling medical procedures, and supervising office staff operations. Demonstrates-the ability to perform multiple tasks simultaneously, and maintain a consistent, high quality, customer

- focused orientation when conducting business and providing services to clients, and the general public and other external customers.

Technical Skills

MS Office Suite Meditech

Windows Power Point

Education

Atlanta Metropolitan College, Atlanta, Georgia Associate degree in Business Management

(2001-2004)

Certified Nursing Assistant, Sate of Georgia DMH University - Medical Billing and Coding - Arcadia, FL Atlanta Job Corp (1994)

Technical Training (Secretary Certificate) UMR - Medical Administration - Salt Lake City, UT Online Atlanta Job Corp (1992)

Affiliations/Activities

Member, Jackson Memorial Baptist Church (Praise and Worship - Music Ministry, Outreach Ministry)

St. John Missionary Baptist Church Gama Chi Sisterhood Organization

Order of the Eastern Star Jackson Memorial Baptist Church of Atlanta, GA

Loyal Lady of the Golden Circle Girls Scouts of America

Big Brother’s and Big Sister’s - Member

Career History

DeSoto Memorial Hospital Sept 2012 to Present

Registrar

Radiology Clerk

Screener - Main Lobby and ER

UC - Unit Coordinator Med-Surg

UC - ANR/ Accelerated Neuro Regulation

• Register patients for all out patient services • Assist family members with concerns

• Lab work, x-Rays, MRI, CT and drug screens • Prepare all discharge charts

• Collect co-payments • Assign room assignments for admissions

• Run and verify insurance • Book appointments

• Greet & screen all guest(s) • Preregister all patients for treatments

• Scan in data • Create charts for date of service

• Data entry • Set up rooms for treatments

• Make CD’s • Order supplies

• Transport patients to and from testing • Relay communication to other departments

• Assist all radiology techs during and after testing • Keep all work stations clean and in order

• Prepare charts for testing • Check in patients at time of arrival

• Manage the med surg desk • Prepare charts for transfers

• Fax orders to pharmacy

Dr. Mark Lynn and Associates/ Eye Masters Atlanta, GA Feb 2008- April 2010 General Manager

• Oversaw productivity of daily store sales

• Facilitated associate development

• Shipping and receiving of inventory

• Maintained inventory and stock control

• Processed bank deposits and monthly account reports

• Processed payroll

• Hired, trained, coached, supervised and evaluated staff members

• Successfully analyzed and resolved employee issues and concerns

• Successfully analyzed and resolved customer issues and concerns Lenscrafters Inc Atlanta, GA June 1997 - Feb 2008

Retail and Office Manager

• Greet and Assist Clients/customers with office needs

• Customer service and selling priority

• Build lasting relationships with clients by contracting them to follow up on purchases, suggest new merchandise, and remind them of up coming discounts

• Assist in development of displays of merchandise, re-merchandising, price markdowns and stocking

• Use selling techniques such as add on sales and describing promotional information to clients to enhance salesmanship and store sales

• Updated, maintained and processed patient charts/ Insurance verification

• Performed preliminary test using the Auto Refractor, NCT and Visual Fields Machines

• Performed I & R procedures - Inspection and Removal of Contact Lenses

• Knowledge of Prescription Contact Lenses and Glasses

• Review charts accurately

• Note test results and informed licensed Eye Clinic personnel of results

• Other duties as assigned

Contact this candidate