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Customer Service Assistant Director

Location:
Bolingbrook, IL
Salary:
Open for discussion
Posted:
July 31, 2023

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Resume:

Taneha Bodnar

Mobile 630-***-****

*** ********* ***

Bolingbrook, IL. 60440

adymf2@r.postjobfree.com

Summary of Experience

●Successfully managed 27+ employees & improved accounting protocol

●Increased program participants through marketing

●Successful project management within multiple companies & programs

●Twenty-eight years of management experience

●Positive impact customer service throughout all year

●Microsoft literate

●Technical Writing experience

Experience

2017 – 2018

Customer Service Agent -Teacher

Chesterbrook Academy (NLC)

Naperville, IL

Teacher for Infants, Pre-K, and

School Age

2017 – 2017

Management

Bright Start Childcare

Naperville, IL

Team Leader for facility

Created Summer Program

2011 – 2016

Program Coordinator

Creative World School

Plainfield, IL

Program Management, successfully increased program to maximum capacity, CDL Driver

(Customer Service)

2006 –2009

Customer Service Agent - Teacher/Driver

Bright Horizons

Wheaton, IL

Successfully managed classrooms of infants to three year olds. Completed Curriculum for multiple classrooms. School Age Bus Driver

2004 – 2006

Teacher

Chesterbrook Academy (NLC)

Naperville, IL

Teacher of children six weeks to three years of age, planned classroom curriculum, and organized activities. Assisted the principals at various times and helped organize teacher activities.

(Customer Service)

2003 – 2004

Assistant Director

Salvation Army Child Care De Kalb, IL

Teacher of children six to twelve years of age, planned classroom curriculum, and organize activities. Transported children to and from school and assisted director when needed.

4/26/2004

Promoted to Assistant Director: responsibility included staff scheduling and leadership for 27 part-time employees. Handled weekly payroll responsibilities, taught bible study weekly to children in the Chapel, organized daycare daily functions, and provided service for 50 children and families. (Customer Service)

2002 – 2003

Teacher/Assistant Director Designee

Little Red Wagon

DeKalb, IL

Teacher with Assistant Director duties. Teacher of children six weeks to three years of age, planned classroom curriculum, and organized activities.

Assistant Director: responsibilities included staff scheduling, parent interaction, and office duties. (Customer Service)

2000 – 2001

School Age Coordinator /Director

Hull House Association

Chicago, IL

Teacher of children five to twelve years of age, planned classroom curriculum, and organized activities.

10/05/2000.

Teacher promoted to Coordinator/Director

Coordinator for School Age Program: responsibilities included planning and implementing training programs for staff, supervision of site employees, program budget responsibilities, worked with DCFS licensing, and provided services to 45 elementary school children. Held monthly community meetings to discuss safety for the children in the community.

(Customer Service)

1999 – 2000

Receptionist

O’Hare Metal Products Elk Grove, IL

Light office work. Tasks relating to telephone operations, data entry, and filing. (Customer Service)

1998 – 1999

Sales Associate

Wal-Mart DeKalb, IL

Customer service and sales in Jewelry department.

Education

William Rainey Harper College

Palatine, IL

Northern Illinois University

De Kalb, IL

Early Childhood Education History/English



Contact this candidate