Psychology with concentration HR, P&C insurance license, NC adjuster

Brent Cole

**** * ** *** ***, Maiden, NC, *****, US • 980-***-**** • *********@********************.*** Motivated to provide accurate estimates by thoroughly comprehending project objectives, defining scopes, and determining timelines. The Costs were consistently reduced while profits were increased while I was managing my own company as well as Grayco SE and CER Roofing Contractors as their own companies.

Through clear communication and attention to detail, I was successful in developing bid proposals in accordance with client specifications and objectives. Not only was I recognized for motivating management team members to achieve their goals and fostering innovative work environments with the Contractors business' but the overall satisfaction with the turnout of claims due to my due diligence and mediation techniques were pointed out and appreciated by Insurers. Insurers like Allstate, Statefarm, and Erie Insurance. Xacmtimate Level 1 and 2 certified

Project coordination

Team management

Business operations

Customer service

Regulatory compliance

Data collection

Communications

Relationship development

Xactimate expertise

Proposal writing

Operational improvement

Team building

Supervision

Document analysis

Customer relationship management

Property and Casualty Claims - North Carolina Residentn Independent/Company Firm License - 2022 AdjusterPro - Bedford, TX

Lead Estimator - January, 2022 to June, 2022

CER Roofing Contractors, LLC - Statesville, NC

Answered serveral calls per day to help customers with their questions and concerns, as well as meet insurance adjsters from insurane companies on property claims.

Branch Manager/Customer Service - March, 2020 to Present Grayco SE General Contracting and Custom Homes - Charlotte, NC Increased retail sales by 80% and increased customer traffic by 78%. Was in charge of the warranty counseling process in order to keep costs under control. Estimator/ Claims Consultant - April, 2022 to Present CHUPP, LLC - Maiden, NC

Managing Member

Estimating

Consulting Insurance Claims

Mediating with adjusters

Licensed Adjuster NPN:20182319

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Project Management Professional (PMP)

SalesforceZ

Xactimate Level 1 and Level 2 certified

Licensed NC Resident Independent License

NPN:20182319

CERTIFICATIONS

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