Marc Raymond F. Sigue

**** ********* **. ****** ******* St. Brgy 421 Sampaloc Manila 1008

092********

CREDENTIALS

More than Fifteen (15) years working in BPO/KPO industry performing different Sales role in Business-to-Business responsibilities and Japanese Bilingual Roles.

• Exceptional interpersonal skills

• Successfully operate in a stressful and fast paced environment.

• I can maintain excellent customer relations, providing friendly and courteous service.

• Has Intensive and Proven sales experience from B2C and most importantly B2B, meeting or exceeding targets, ability to drive the sales process from plan to close

• Demonstrable experience as an Account Executive and in Business Development, developing client-focused, differentiated, and achievable solutions

•

• Full Professional proficiency in both Japanese and English language. WORK HISTORY

Work Experience since 2003-2021

Torigoe Kogyo – Koizumi Cho Mihara Shi Hiroshima Japan Hello Lunch (Obentoya) – Koizumi Cho Mihira Shi Hiroshima Japan Ninnikuya (continental restaurant) – Mihara Shi Hiroshima Japan Asayama Kogyo – Anegasaki Goi nishi Chiba ken Japan CORDIA COMM. PHIL. INC.

Position: Sales specialist

From: 2007-2009

Convergys Phil.

Position: Customer Service Representative

From: 2009-2010

Eperformax Cebu

Position: Customer Service Representative

From: May-October 2010

Xlibris Phil. Inc.(currently Penguin Publishing)

Position: Publishing/Marketing Consultant (B2B Sales) From: January 2011- May 2013

Results Phil. Inc.

Position: Inside Sales Representative

From: May 2014- October 2014

Crecer Takachiho Inc. Japanese School

Worked as a Japanese language Instructor at Crecer Takachiho Inc. Japanese Language Institute from October of 2014 until I decided to move to Laguna for more opportunities that would require my Japanese Language skills.

CPOA GLOBAL

Worked as an Account Development Manager from Feb of 2017-Feb of 2018. Business to Business campaign (Business-to-Business). Holds and maintain account of different US based Companies.

Service Source

Worked as a Contract Renewal Specialist on a Business-to-Business Campaign from May 28,2018 until January 4,2019.

Join Piggy LLC

Served as both client experience specialist for the company’s Japan market and ensuring that Japanese clients/customers experience a top-of-the-line customer care at the same time I served as the company’s Japanese translator and was tasked to translate everything on the company’s current website to the Japanese language to launch the company’s Japan website for their Japan Market. ORKESTRA Communications

Served as an Account Executive from March of 2020 until February 28 of 2021 handling Accounts of different companies and businesses in the United States and taking care of all their telecommunications and IT infrastructure needs. Acquiring new businesses and maintaining good relationship with acquired clients. Engaging and building relationships with different CEOs, IT Directors/Managers and company decision makers.

Support Services Group Inc.

Position: Japanese Team Lead – October 11,2021- December 31, 2022 Currently serving as a Japanese Speaking Team Lead for company’s Japan based campaign. People Management. Manages, motivates and develops a large team of CSR employees, ensuring that the service levels constantly improve contribute to growth in new businesses. Planning and Control. Resource allocation/scheduling to meet the demands of delivering a service managing changing priorities and issues.

TELUS International AI Data Solutions.

Position: Japanese Sourcing Analyst – April 17, 2023- July 29, 2023 Currently serving as a Japanese Speaking Team Lead for company’s Japan based campaign. People Management. Manages, motivates and develops a large team of CSR employees, ensuring that the service levels constantly improve contribute to growth in new businesses. Planning and Control. Resource EDUCATIONAL BACKGROUND

Primary education: University of San Carlos Boys High School Secondary education: Southwestern University

Tertiary education: University of San Carlos (Assoc. in computer secretarial)- undergraduate

Southwestern University: (BS Comp. Sci.)-undergraduate Finished a (2) two years course at the Mihara International Academy of Language in Hiroshima Japan and stayed in Japan for a total of 4 years.