CURRICULUM VITAE

Vijay R Parikh

Mobile No- 647-***-****

adymb3@r.postjobfree.com Edmonton, Alberta

Summary-

An engineer and management professional with over 22+ years of demonstrated experience in designing business strategy, business set ups, product management, operations, cash flow management, project management, sales

(both B2B and B2C), AR management, administration, vendor development, CRM, recruitments & contract management in HVAC industry in diverse international markets of India and MENA region. I have been successfully managing the complete business operations for last 8 years, for a company in Dubai which is engaged in HVAC equipment trading (Daikin, SKM & Bluestar), turnkey contracting & manufacturing of air filtration products & kitchen ventilation systems.

Specialties-

P&L Management, Team Management, Product Management/ Channel Management/ Sales & Distribution/ Project Sales & Execution/ Customer Care/ Consulting Sales/ After Sales Service/ Key Account Management / Dealer & Vendor Development/ Business process improvements/ Recruitment & Training. WORK EXPERIENCE-

Since Jan-2022 – M/s. Aerocool System Air Solutions LLC, Dubai.

(Authorized Distributors for DAIKIN & Bluestar HVAC Systems) Managing the complete business operations in the capacity of managing partner. The company is engaged in the business of providing turnkey HVAC solutions and trading of HVAC products. Major revenues of the company come from selling of DAIKIN VRV & Applied products. The company also undertakes turnkey HVAC projects execution and provide services including design, supply, installation, testing and commissioning of HVAC equipment, specializing in VRV and applied projects. Apart from taking care of P&L, I am actively involved in Key Accounts Management, dealing with the principals, handling consultants and major MEP contractors. The company is among the top 3 project dealers of Daikin in UAE and have established an edge over competitors in sales of VRV and applied products. We are also the dealers for Bluestar Limited for their commercial refrigeration products and have the capabilities to execute turnkey projects.

Apart from HVAC equipment we also deal in Air Filtration Products, ERVs, Kitchen exhaust systems (Ecology units) and ESPs.

Key Skills-

Having worked in various organizations and in different departments, I have developed a knack in managing all aspects of business and have mastered the following key skills-

• Formulating, implementing and monitoring overall strategy for the assigned products and territory in line with the management’s vision and always challenging the budgets.

• Preparing the sales and marketing budgets including advertisement for distributors, spread over multiple territories and achieving targets with lean structure as startup operation.

• B2B and B2B sales for products as well as projects and services.

• Key Account Management, Contract Negotiations, formalizing SLAs, Team building & networking.

• I have developed hand on experience on the important business areas of Financial Management, Recruitment, Logistics & dealing with principal companies.

• Developing sales strategies, incentive plans and review mechanisms, budgeting, conducting periodic sales reviews and team building.

• Goal setting and performance appraisal of team.

• In depth knowledge on audits, AR management, Banking and cash flow management.

• Sales and Project management from initial enquiry through end of warranty period.

• Excellent time management and customer service skills.

• Exceptional written and oral communication skills. Previous Work Experiences-

1) M/s. Aerostream Global Ventilations Works (Dubai-UAE)

(Authorized Distributors of DAIKIN & SKM Air conditioners in UAE) Designation- Operations Manager (June-2016 till Dec 2021) Job Responsibilities-

• Heading the complete operations of the company as a profit center head and managing the sales, projects, finance, logistics and administration functions.

• Techno Commercial Feasibility of projects.

• Liaison with the MEP Contractors and Consultants on the projects in design and finalization stages.

• Supporting the MEP Consultants on Design optimization for various types of HVAC Systems.

• Analyzing the competition, its strategy, product lineup and pricing.

• Setting KPIs/KPIs, annual budgeting, performance appraisal, recruitment & assessing training need of the team.

• Vendor Development, procurement for the manufacturing unit, appointment of sub-contractors, contract negotiations & AR management.

• Pro-actively participate in networking opportunities.

• Coordinate with the contractors/consultants during the preparation of budget prices at conceptual stage and providing them technical and budgeting inputs. 2) M/s. Centaur Security & Safety Trading LLC (Dubai-UAE) Designation- Sales Manager (June-2013 to June-2016) Job Responsibilities-

• Handling HVAC and Fire Protection System project sales for UAE and East African region.

• Handling product sales for ARMSTRONG Fire & Chilled Water Pumps, Dunham Bush Air-Conditioners and HOCHIKI fire alarm system for the MENA region.

• Business Expansion in the MENA region by identifying and appointing the right channel partner.

• Specifying the products with MEP Engineering Consultants and improve the approval ratio by conducting in house seminars, regular visits. Job involves meeting MEP Contractors, developers, and key decision makers.

• Techno Commercial Feasibility of projects.

• Follow ups with the MEP Contractors and Consultants on the projects in design and finalization stages.

• Supporting the MEP Consultants on Design optimization for various types of HVAC and Fire Protection Systems.

• Coordinating with the principal companies on a regular basis and carrying out various marketing activities like conducting seminars, consultants meet, participating in exhibitions, etc.

• Reviewing the sales report, analyzing and presenting the same to management with required inputs for betterment of the business, bases on the current marketing situation. 3) M/s. CMS Group of Companies, Dubai, UAE (Dubai-UAE) Designation- Sales & Marketing Manager, Air Filter Division ( April-2012 to May -2013 ) Job Responsibilities-

• Heading the sales operations as a profit center head for Air Filter Division (HVAC air side products) for UAE & GCC market.

• Sales, AR management, Budgeting, Sales Forecasting and recruitment.

• Heading a team of 15 people including sales, support, technical & commercial staff. Overall administration control for the Dubai and Abu Dhabi branch.

• Meeting HVAC Consultants on a regular basis and assisting them with system selection.

• Meeting the engineering and procurement teams from HVAC equipment manufacturers for selection of right filtration products for their AHU (Air Handling Units).

• Business expansion in Middle East market and developing African market.

• Analyzing the competition, its strategy, product lineup and pricing. 4) M/s. LG Electronics India Pvt. Limited

Designation- Key Accounts Manager- India (Commercial Air-Conditioning Division) Duration- 23/05/2011 to 31/03/2012 (LG Electronics India) 15/11/2009 to 11/04/2011 (Fortune International Dubai; LG Authorized Dealer in UAE) 19/07/2008 to 15/10/2009 (Video Home, Qatar; LG Authorized Dealer in Qatar) Job Responsibilities (LG Electronics India)

• Heading the Key National Accounts Business for LG’s Commercial Air-Conditioners on a PAN India basis through a team of Managers based at Mumbai, Delhi and Bangalore. Additional responsibility included heading the Vertical Solution Business for the Hospitality Segment.

• Involving in HVAC projects from design and conceptual stage till execution.

• Achieving the set revenue targets by developing Key National Accounts by way of entering into Annual Rate Contracts and Tie-ups.

• Handling business through Tender bidding for Major Banks, finalization of commercial terms, heading negotiations, signing of SLA and project management.

• Co-ordination at different levels within company for timely execution of the projects.

• AR Management.

Job Responsibilities (LG Authorized Dealer in Dubai and Qatar)-

• Handling the overall operations for the Sales, Marketing and Services for LG brand of Air-conditioning systems, as a Profit Center Head.

• The product range included complete range of DX system and VRF system.

• Project Sales and Execution- Business generation through MEP contractors and HVAC dealers.

• HVAC Consultants – Regularly meeting HVAC consultants for spec in, conducting seminars, working out the design, machine selection, project finalization and execution.

• Distribution through Channel- Handling sales through company’s own showrooms, dealer network and HYPER MARKETS and designing promotional schemes for them.

• Product Promotion- Designing and execution of marketing activities for product promotions.

• Dealing with Principals-Preparing the sales plan and co-coordinating with Principals on a regular basis for Procurement, Negotiating for pricing and schemes, finalizing Marketing plans, Order placements and delivery of material.

• Administration- Administrative control of the total division operations for Sales, Projects, Service, Accounts and logistics team.

• Quality Management Systems- Responsible for QMS, development of dealers & Vendors, participating in Management Review Meetings, Internal Quality Audits, Maintaining healthy customer relationship, etc.

• Training- Identifying the training needs for sales and service teams and conducting it either in-house or through principals.

Major Achievement-

Introduced the concept of Exclusive LG Air-con Brand shops in Qatar, and appointed 3 exclusive dealers within a short span of 6 months of joining the company.

5) VOLTAS LIMITED (A TATA Group Company)

Period - (MAY 2002 to JUNE 2008)

Last Position held - Customer Support Manager (Mumbai) KEY RESPONSIBILITIES HANDLED -

• Joined Voltas as an AREA MANAGER in the Cooling Appliances Business Division, at Nagpur in May 2002, to handle the company's VIDARBHA OPERATIONS for Voltas Air-Conditioners. Leading a team of service engineers to take care of After Sales Service, Projects, Revenue Generation through AMC Business and Spares Management for different refrigeration and air-conditioning products.

• To engage with the HVAC Consultants to discuss projects under Design and Execution Stages and assist them in designing of Air Conditioning Systems.

• To identify, appoint and train the Voltas AC System Providers (Service Dealers).

• To help the System Providers in resource mobilization for project execution in close coordination with the HVAC consultants and the client’s representative.

• Work towards seeking approvals of MEP Consultant for Projects which are commercially closed with MEP Contractors and/or Client.

• To assist the System Providers to fine tune the final Selection and Specification of Air Conditioning system based on the approved Drawings and Layouts.

• Conduct In-House Technical Seminars with Consultants and other stakeholders with the purpose of understanding the change in Market Trend & Regulations.

• Ensuring timely resolution of the customer’s complaints through the Service Franchisees.

• Communicate with the Head Quarters and Factory regularly with regards to the Product Developments and Changes.

• Have been a regular participant in the Quality Review Board Meetings.

• Played a major role in executing major TELECOM & Banking Projects in Gujarat.

• Member of Cross functional Team to improve Back-end processes and SAP Service Module. MAJOR ACHIEVEMENTS-

Finalized rate contract for supply of air-conditioners and water coolers, on an all India basis with a no. of corporate like Torrent, AMUL, Vodafone, IDEA, TATA Tele, SBI, Corporation Bank, etc.

Under my leadership Voltas Ahmedabad Branch, was ranked as no-1 branch for service operations, on an all India basis, in a survey conducted by M/s GALLUP International in 2007. 4) HITACHI Air-Conditioners (Gujarat, India)

Period- May 1999 to April 2002

Position Held- Service Manager (CUSTOMER CARE)

KEY RESPONSIBILITIES HANDLED-

• After Sales Services for the South Gujarat Region.

• Addressing the service and spare related problems at HVAC sites, checking the quality of installation works and assisting the technicians during the commissioning stages.

• Revenue generation, through AMC and Spares Sales.

• Handling the Major Corporate Accounts in my territory like ONGC, IPCL, L&T, GNFC, etc.

• Getting approvals through HVAC consultants and architects in assigned territory.

• Supervision of major installation sites during the installation and commissioning phase. 6) PATELS AIRTEMP (INDIA) LTD. (Gujarat, India)

Period- November 1995 to July 1997

Position Held- Execution Engineer

KEY RESPONSIBILITIES HANDLED-

• Execution of the LOW SIDE work for different HVAC jobs, as per the consultants drawing.

• Co-coordinating with the different vendors and contractors for timely completion of the project.

• Co-coordinating with different electrical, civil and engineering contractors during the project execution phase for the smooth and timely execution of the project.

• Attending the site progress meetings with Client, Consultants and various contractors. Computer Skills-

Operating knowledge of Microsoft Word, Excel and Power Point. Educational Qualifications-

Bachelor of Engineering (Mechanical) from L.D. College of Engineering, Ahmedabad, (Gujarat University) in Nov-1995.

MBA (Marketing) from B.K. School of Business Management, Ahmedabad (Gujarat University) in April 1999, under the 2 years full time program.

Languages Known-

English, Hindi and Gujarati.

Extra-Curricular Activities/Achievements-

Have represented School at District Level Cricket and Volley Ball Competitions.

Was in NCC (National Cadet Corps) during College and have passed the C certificate exams.

Life Member of ISHRAE (Indian Society of Heating, Refrigeration and Air-Conditioning Engineers).

Have successfully completed the INTERNAL AUDITOR TRAINING PROGRAM for ISO being conducted by TUV.

(Vijay Parikh)

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