Customer Service High School
Resume:
Debra McCoy **** Indian Creek Rd
FRENCHBURG KY **322
**********@*****.***
EXPERIENCE
General Dynamics, Winchester, Ky— Customer Service Rep 2015-2018
Answered incoming calls from consumers about health insurance. Utilized telephone and computer to complete applications, and or troubleshoot enrollment issues. Followed HIPPA privacy and companies strict policies on consumers personal information that was stored and accessed.Rewarded perfect attendance bonus.
Roses Landscaping, Wellington, KY- Owner/operator
2012-2015
Mowed and trimmed yards during spring, summer and fall months per customer request. Each job required an estimation and pre-planning of frequency and days to be completed that met the needs of customers. Mary Chiles Hospital, Mt. Sterling, KY— SRNA
2000-20005
Provided assistance with daily living activities while patients recovered from illness or surgery. Generally worked on Medical Surgical floor a 40 bed facility. During times of need could float and assist on Maternity Ward, Intensive Care Units, and the Emergency room. Duties included but not limited to answering call lights, telephones, transporting patients and or samples to and from the Lab or Radiology.
EDUCATION
Morehead State University, Morehead, KY
1999-2003
Obtained 68 credit hours towards a Bachelors in Science Nursing. Menifee County High School, Frenchburg, KY — General Studies
1994-1999
Graduated with 3.9 GPA. President of SADD, VIce President BETA. Member SKILLS
Can type 60 WPM, utilize any
equipment in office setting.
Critical thinker, self starter,
leader in any setting.
AWARDS
Recognized by (CMS) Centers
for Medicare and Medicaid
Services, as well as (HHS)
Department of Health and
Human Services for
excellence in customer
satisfaction while
maintaining 100 percent
rating on relaying correct
information. Selected as a
mentor to train and assist
new hires during their
training period.
LANGUAGES
Lorem ipsum, Dolor sit amet,
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of the High School Band for 6 years.
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