DELIZ VIRELLA

Cell: 407-***-****

Email: adym9l@r.postjobfree.com

Orlando, Florida

Objective: HR Professional with experience managing a full spectrum of human resources services, including employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance. Expertise in managing personal, corporate, and small business accounts, and building long-term. relationships with customers.

Special Skills

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Thorough understanding of local, state, and federal laws involving employment, HR, and benefits administration. Responsible, confidential, leadership, quick learner, and problem solver. Working collaboratively, organized, and efficiently in performing assigned tasks. Believe in courtesy and respect. Bilingual (English & Spanish). Microsoft Windows, Outlook, Word, Excel, among other programs. Administrative Aide

01/2023 - Present Orange County Government Commissioners Office Orlando, FL

• Answer a high volume of incoming calls. Assist Commissioner in the compilation of office research data reports, schedule meetings, manage calendar and perform multiple clerical duties such as filing, archive office confidential documents, log incoming and outgoing mail. Send faxes and respond to constituent’s emails and phone requests. Certified Financial Counselor

10/2021- 01/2023 Florida Consumer Credit Orlando, FL

• Interviewed clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.

• Analyzed financial information obtained from clients to determine strategies for meeting client’s financial objectives.

Personal Banker

03/2014 – 04/2020 Wells Fargo Bank Orlando, FL

• Providing superior customer service while assisting and supporting all aspects of service and sales related activities in the branch building.

• Assisted and counseled clients to identify their financial deficiencies and budgets that envisioned their financial success.

Human Resources Manager

08/2003 – 06/2013 Highway and Transportation Authority Santurce, P.R.

• Mentor, train, and supervise the office team. Developed and executed business vision and goals.

• Assisted in benefits administration, including enrollments and terminations among other assigned duties.

• Find and attract qualified applicants for open positions. Review resumes, focusing on skills matching up best to the requirements at hand and interview candidates until they find just what an employer is looking for.

• I-9

• On boarding paper work

• Back ground check

Education and Training

MBA, MA, Labor Relations

Master’s degree

Interamerican University of Puerto Rico San Juan, P.R.