Salome caroline

Gachiku wandui

Born **th of January 1983

adym8h@r.postjobfree.com

+254*********

ASSOCIATIONS

ACK ST.ANDREWS

RAINI

Music Director

LANGUAGES

Swahili

Spoken: Fluent • Written: Fluent

English

Spoken: Fluent • Written: Fluent

I NTRO

As an experienced and dedicated office Administrator/Receptionist, I bring a strong background in administrative support and customer service, ensuring seamless operations and creating a welcoming environment for all. With a passion for organization and a keen eye for detail, I thrive in managing various tasks simultaneously, always striving for efficiency and professionalism.

Over the years, I have honed my communication skills both in person and over the phone, adeptly handling inquiries, directing calls and providing exceptional customer service. My ability to maintain a friendly and approachable demeanor enables me to establish positive relationships with clients, colleagues and stakeholders. I take pride in my adaptability, ensuring smooth operations in fast-pace environments while handling unforeseen challenges with grace and efficiency. I am adept at using various software tools and office equipment, making me a valuable asset in enhancing office productivity. As an enthusiastic learner, I am always seeking opportunities to further develop my skills and stay updated with the latest trends in office management receptionist best practices. My passion for excellence and dedication to delivering top-notch administrative support will make me a valuable addition to any team.

WORK EXPERIENCE

- First point of contact with clients

- Maternity services marketer

- NHIF registration and facility choosing

- Clinical Admissions

- Discharging inpatients and ensuring that their bills are settled efficiently Achievements:

-Offered a relatable bridge between maternal mothers and the clinicians, therefore garnering an upsurge in maternity numbers.

-With mobile clinics which I initiated in the local churches and open areas, the clinic got more clients and we were able to offer our services at a more personal level

-A number of clients commented on how improved and relatable the customer service had become

- Leasing office space and management of the said space and it's tenants

- Marketing for the said space

- Filing End month Reports

- Registering Domains and monthly billing

- Compiling end of the month reports.

Achievements:

-Made the managers work easier as he was doing everything by himself

-Increased number of tenants through vigorous online marketing

-Restored confidence with the client through telecommunications RECEPTIONIST/HEAD OF MARKETING

SUNVIEW MATERNITY AND NURSING HOME • Jun 2020 – Present OFFICE ADMINISTRATOR/RECEPTIONIST

PROFESSIONAL SOLUTIONS CENTRE • Jan 2018 – Mar 2020 SECRETARIAL/P.A./SALES EXECUTIVE

BIG VENTURES ENTERPRISES • Nov 2009 – Jan 2015

-Sourcing of Vehicles, doing duty calculations and sending quotes to clients

-Handling all correspondences and directing it to the relevant parties

-Following up on complaints from tenants and ensuring they were assisted effectively

-paying casual workers

Achievements:

-Put in charge of managing rental properties by myself and ensuring that everything ran smoothly all through

-Maintained happy clients on all fronts for five years

- Sales and Marketing

- Logistics and customer orientation of the product Achievements:

-Hit an all time high in sales for their Buruburu shop in 2007

-Spearheaded the opening of a new branch in the Parklands area and was put in charge SALES EXECUTIVE

HOUSEMARK CO. LTD • Jan 2006 – Jan 2008

EDUCATION

Diploma 1

- Certificate in Business English 1 -Grade 5 (Five) Credit

- Certificate in Office Practice 1 -Grade 7 (Seven) Pass

- Certificate in Computer Applications

Ms – Dos, Ms – Access, Ms – Windows, Ms – Word, Ms – Excel, Ms – PowerPoint, Adobe Pagemaker, Internet & Email.

- Certificate in typing (35 W.P.M.)

Grade – First Class

Diploma

Graffins College • Oct 2013 – Dec 2013

Certificate

Printax Computer College • Jan 2006 – Nov 2006

Certificate of Secondary Education

Hilltop High School • Jan 1997 – Jan 2000

SKILLS

Teamwork Social media usage (Facebook, Twitter, etc.) Office tools: Word, Excel, Outlook Travel planning and reservations (leisure, business) Calendar management Office administration, management Office administration, management Meeting preparation Document and archive management Billing Answering telephones and call management Office reception Office administration, management Email correspondence Document and archive management Answering telephones and call management Office administration, management Written communication Secretarial work Secretarial work Billing Answering telephones and call management Meeting preparation Email correspondence Document and archive management Document and archive management Written communication Secretarial work Office administration, management Meeting preparation Email correspondence Document and archive management Billing Answering telephones and call management Typing and note taking Secretarial work Office administration, management Billing HOBBIES

Singing and Composing songs

Reading and collecting books

Travelling

REFERENCES

Manager • +254-***-***-*** • adym8h@r.postjobfree.com Manager • +254-***-****** • adym8h@r.postjobfree.com

Manager • +254-********* • adym8h@r.postjobfree.com

Christine Njoroge • Sunview Maternity and Nursing Home Lawi Muriuki • Housemark Company ltd

JOE WAKAYA • PROFESSIONAL SOLUTIONS CENTRE

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