Customer Service Data Entry
Resume:
Amber Floyd
**** ******* **. ***. *** Rockford, Il 61108
779-***-****. **********@*****.***
OBJECTIVES
To work for a company with potential to move up in the company. I also would like to work for a company that prides themselves on providing excellent customer service to their clients.
EDUCATION
Morrison High School
June 1997
Diploma
A.I.C collage
June 1999
Hospitality Management
EXPERIENCE
Operations Agent Pierce Distribution
11/2021-12/2022
To email dealership about their part returns.
Work with the floor to ensure customers receive
their correct credits and parts back.
Data Entry Express Employment/Landstar
04/2019 - 01/2020
To print request doc emails and send to imaging, as well as make notes in the system on what documents were sent in.
Customer Service Areotek/ Ebates
10/ 2018 - 01/2019
To answer customer's questions through emails. Also to start new accounts.
Customer Service Servicom/AT&T
05/2017 – 04/2018
I answered customer's concerns and questions about services and bills.
I enter Credits and debits when appropriate in accordance of the customer’s needs.
I ensured excellent customer service to all customers.
Sell Direct TV and Broadband services to customers
Customer Service Verizon Wireless
10/2013- 2/2017
I answered customers concerns and questions about services and bills.
I enter Credits and debits when appropriate in accordance of the customer’s needs.
I ensured excellent customer service to all customers.
Customer Service Waste Management/ The Connection
08/2012- 6/2013
I answered customers concerns and questions about services and bills.
I entered Tickets and Cases in accordance of the customer’s needs.
I ensured excellent customer service to all customers.
Data Entry Chase Bank/Office Team
11/2011- 6/2012
To Process corporate credit card applications in a timely manner and with 100% accuracy.
To maintain accurate records of applications received.
Customer Service Barrington Pools/ Staffing Now
04/2011- 9/2011
Handling customer concerns
Making work orders for customers repairs
Data Entry
SKILLS
Knowledgeable in all Windows program, typing 35 wpm, spreadsheets, fax machines, copiers, cash registers, with five years of managerial skills I work well in a team environment
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