JONATHAN TOLNAY

adym6l@r.postjobfree.com • (***) *** - 4263 • linkedin.com/in/jonathan-tolnay-75542b3a

C-Level Chief of Staff ■ Executive Assistant ■ Administrative Coordinator ■ Project Management Leader ■ Team Leadership ■ Event Planning ■ National Account Management ■ Content Strategy

Accomplished & innovative Chief of Staff with a proven track record of coordinating diverse teams, driving large-scale projects, and anticipating the needs of the Executives I support.

Seasoned and experienced EA and Coordinator who identifies and meets needs, works in synergy with the Executive team, and solves for issues before they arise.

Excellent communicator who utilizes active listening, non-verbal communication, appropriate medium, clarity, and concision to effectively produce results, on-brand messaging, team cohesion, and to meet all emergent needs and revenue goals.

Empowering team leader that leverages strong communication, interpersonal skills, and negotiation competencies to create employee engagement, team focus, and brand messaging that produces higher per-employee sales and mission alignment.

Decision-maker and technical expertise that lead critical digital expansion efforts and physical retail locations. Assisted with growing national retail footprint by 2x; departments consistently overachieves stated performance goals on an annual basis

Streamline operational processes and training programs for faster on-boarding and acceleration of new revenue through the creation, implementation and populating of training programs, materials, and standards

Driver of business strategy and content transformations utilizing experienced best practices, customer-centric data and a humanized approach which has led to reversing negative trends and achieving profitability within first quarter

Creator of effective business development road-maps and processes that reduced resources payout by 70% while managing company/government/union relations CORE COMPETENCIES

Chief of Staff Executive Assistant Policy Development Budget/Finance Business Development Data Management Event Planning Quality Assurance Training & Enablement Marketing Messaging Human Resources Process Deployment Brand Awareness Digital Media Brand Alignment Inventory Management Partner Ecosystems Web Content WordPress Graphic Design Team-Building Research & Development Adobe AfterEffects Advocate Marketing Content Strategy Microsoft Office Adobe Suite Influence Marketing PROFESSIONAL EXPERIENCE

Caroline Dinsmore & Co., Engel & V ö lkers, San Carlos, CA 2023-Present Chief of Staff for the CEO

Directly supporting the CEO in all matters & ensuring cohesion between diverse teams and projects

● Personal assistant to the business owner & primary real estate agent

● Responsible for managing CEO calendar management, expense reporting, and travel arrangements

● Managed team responsible for bringing listing to market, renovations, staging & photography

● Responsible for client care, ensuring world-class service and a seamless experience

● Coordinated CRM, Marketing, Sales Pipeline, Data Entry, and Client Relationships

● Office Manager responsible for office procurement, equipment, layout, and management

● Partnered with the Director of Marketing to update the brand and ensure proper scheduling of marketing content via web as well as regular mailings.

● Responsible for the planning, budgeting, and execution of top-tier client-focused events

● Established new vendor relationships, managed third-party projects to above expectation

● Managed Executive Assistant team and ensured coordination of effort and execution business plan

● Reviewed business procedure and made key recommendations to streamline business process Annapurna Labs, Amazon Web Services, Cupertino, CA 2022-2023 Executive Assistant to Distinguished Vice President & Team Manager Directly supporting several Vice Presidents & group leads, coordinating with international teams

● Executive Assistant to multiple Senior-level Vice Presidents

● Manage sensitive data, ensure proper flow of information to appropriate parties

● Managed calendars, arranged travel, set appointments, liaison with internal and external partners across multiple projects and scopes of work.

● Coordinated event planning and execution for both internal and external stakeholders. Proposed, planned, budgeted, and managed events.

● Liaison with Recruiting team to execute major outreach events, track results for analysis

● Help create and manage educational seminars with external partners Unibail-Rodamco-Westfield, Santa Clara, CA 2019-2022 Executive Assistant to Senior Vice President and Administrative Coordinator Directly supporting several Vice Presidents and manage leasing operations for North America

● Executive Assistant to multiple Senior-level executives

● Lead Leasing Coordinator over several multi-billion dollar real estate properties and developments.

● Managed Executive calendars, arranged travel, managed expenses, liaison with internal and external partners across multiple projects and scopes of work.

● Oversaw all expenses and reporting for Senior VPs.

● Created leasing presentations, budget analysis, and impact plans for proposed and in-progress real estate deals and developments

● Managed all Leasing-related invoices, purchase orders and disbursements of payments to external vendors. Owner of the integrity of the process.

● Creation and management of documentation and materials for multi-billion dollar portfolio negotiations.

● Created custom marketing material for use in real estate presentations.

● Training material implementation and delivery, consultant for improved Leasing ROI.

● Coordinated return-to-office procedures; owned all aspects of maintaining regional Leasing offices.

● Event planning and execution for internal and external stakeholders.

● Owner of real estate deal flow, from data input to approval phase, to ultimate full execution. Game Kastle, Santa Clara, CA 2018 – 2019

Executive Assistant to the CEO & Business Development Executiv Serve as head of global digital and demand strategies and national retail footprint

● EA to the Founder and CEO of the company, managing calendar, travel, expenses, and acting as the point of contact for both internal & external stakeholders.

● Negotiated new product acquisitions directly with external CEOs

● Unified company morale while driving employee engagement through the creation of a supportive & self accountable incentive program

● Reduced theft risk by dynamically reorganizing design of products and floor-plan, which also increased new product perception

● Promoted a partner ecosystem within regional locations that increased cross-customer pollination and ultimately increased your per person average sale

● Created custom graphics utilizing Adobe Photoshop which were utilized in print advertisements, web pages and social media promotions

● Team Management - empowerment and big vision

● Coordinated online messaging of company programs and offerings, as well as managing all internal communication and branding

● Roll Out Program Manager Research, implementation, and deployment

● Training Materials Creation & Implementation

● Delivered dynamic training to all levels of employee across the company

● Architected & Executed Video Content Strategy, edited in Adobe Premiere and Adobe After Effects

● Internal Process Creation and Implementation

● Inventory Control and Consultant

Santa Clara County 911 EMS, San Jose, CA 2014 – 2018 Program Manager

Led and created critical processes for an operation with $50MM annual operating budget; oversaw operations between company, government, and labor union.

● Managed staff of 500 that served a population of 2 million clients

● Implemented web based scheduler that improved employee satisfaction and reduced manual processing

● Architected data governance policy that reduced risk associated with contract obligations

● Tracked and leveraged historical trend data to proactively meet zone demands

● Improved interdepartmental communications that optimized supply chain efficiency

● Architected and executed community outreach programs aimed at educating client base and built brand trust

● Reduced resource payout by 70%, which substantially cut overtime

● Established comprehensive regional training program for personnel logistics management CERTIFICATIONS

Certified Scrum Master (2019-2022)

Boy Scouts of America Eagle Scout (2003)

West Valley College Film Festival Award Best In Show (2002)

Licensed Forklift Operator Certification (2011-2013) REFERENCES AVAILABLE UPON REQUEST

Contact this candidate