Customer Service Administrative Assistant
Resume:
Angie Watson
Smithdale, MS
*************@*****.***
I have extensive training in the medical field and also in the law field. I am looking for employment in either areas.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Dr Kelly Burkenstock face body health - Mandeville, LA March 2022 to Present
Check patients in and out. Schedule appointments, fax prescriptions to pharmacies, answer multi-line phone service, verify pre authorizations with insurance companies, take vitals, assist physician with patients, perform EKG’s, perform laser treatments to patients. Assist physician with skin procedures. Legal Secretary
Joseph Kelly Attorney at Law - Liberty, MS
May 2012 to February 2022
Drafted pleadings, answered multi line phone system, scheduled appointments and court dates, scanned documents, accounts receivable and payable
Insurance Coordinator
Baton Rouge Rehab Hospital - Baton Rouge, LA
July 2010 to May 2012
I checked in patients, scanned documents, verified insurance, scheduled appointments, invoiced, accounts payable and receivables.
Admissions Assistant
SOUTHWEST REGIONAL MEDICAL CENTER - McComb, MS
1997 to 2005
Checked in patients, scanned documents, verified insurance, updated records, accounts receivable, took patients vital signs and monitored patients
Education
Associate in Paralegal Studies
Southwest Community College - Summit, MS
1995 to 1997
Franklin High School - Meadville, MS
1987
Skills
• Microsoft Office, Word, Excel, Copier, Fax, Typing (10+ years)
• Legal Research
• Legal Drafting
• Case Management
• Research
• Hospital Experience
• Acquisitions
• English
• Customer service
• Adobe Acrobat
• Microsoft Outlook
• Administrative Experience
• Proofreading
• Translation
• Personal Assistant Experience
• Transcription
• Event Planning
• QuickBooks
• Calendar Management
• Databases
• Medical Receptionist
• Medical Office Experience
• Medical Records
• Accounts Payable
• Accounts Receivable
• Office Management
• Phone Etiquette
• Paralegal
• EMR Systems
• Medical Billing
• Microsoft Excel
• 10 key calculator
• Microsoft Word
• Microsoft Powerpoint
• Insurance Verification
• Multi-line Phone Systems
• Accounting
• Negotiation
• Time management
• Data entry
• Microsoft Office
• Typing
• Communication skills
• Athenahealth
• Computer skills
• Filing
• Office experience
• HIPAA
• Medical Scheduling
• Personal injury law
• Litigation
• Organizational skills
• Medical Terminology
• Laboratory Experience
• ICD-10
• ICD-9
• Medical Coding
• CPT Coding
Assessments
Attention to Detail — Proficient
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical Receptionist Skills — Expert
December 2020
Managing physician schedules and maintaining accurate patient records Full results: Expert
Scheduling — Proficient
December 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Customer Service — Expert
December 2020
Identifying and resolving common customer issues
Full results: Expert
Legal skills — Proficient
January 2021
Assisting practicing attorneys in the preparation for litigation proceedings Full results: Proficient
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Call center customer service — Highly Proficient
January 2021
Applying customer service skills in a call center setting Full results: Highly Proficient
Medical receptionist skills — Expert
December 2020
Managing physician schedules and maintaining accurate patient records Full results: Expert
Legal skills — Proficient
January 2021
Assisting practicing attorneys in the preparation for litigation proceedings Full results: Proficient
Receptionist — Highly Proficient
November 2021
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer service — Expert
December 2020
Identifying and resolving common customer issues
Full results: Expert
Remote fit — Proficient
June 2021
Measures the traits that are important for successful remote workers Full results: Proficient
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Highly Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Nursing assistant skills — Proficient
August 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Administrative assistant/receptionist — Familiar
March 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Bookkeeping — Familiar
July 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Protecting patient privacy — Proficient
August 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Legal skills — Proficient
October 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Verbal communication — Familiar
October 2022
Speaking clearly, correctly, and concisely
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate