Highly driven payroll and garnishment professional with 20+ years expe

Melissa K Wilson

*********@*****.*** **** Pinson Ridge, Pinson, AL 35126 205-***-****

Experience

Coca Cola Bottling Company United, 4600 East Lake Blvd, Birmingham, AL 35217

Payroll & Garnishment Team Lead 09/2017 – Current

Assisting with the creation of standardized checklists and reference guides for all current payroll functions

Performing weekly and monthly audits to ensure payroll entries for all specialists are correct before processing

Executing weekly payroll reports to review for discrepancies in hours and/or pay before final processing

Overseeing the CCBCU garnishment process for all specialists, including file and entry auditing, serving as point of contact for attorneys, courts and outside agencies, submitting vendor requests thru the Procurement department, responding to courts as requested, etc.

Conducting periodic meetings with payroll specialists to address specific opportunities for growth and training

Submitting and processing all stop-payment requests for vendor 3rd party checks and ensuring employees are refunded timely

Prioritizing tasks and deadlines to ensure all payroll processes are completed timely and accurately

Payroll Specialist 04/2016 – 09/2017

Ensured payroll practices met UNITED and government compliance

Processed payroll utilizing detailed checklist

Entered wage types utilizing specific guidelines

Performed weekly and monthly payroll audits

Coordinated and processed various payroll transactions

Prioritized tasks to meet deadlines

Researched payroll errors/discrepancies

Maintained and processed garnishments which included entering, verifying, remitting, and responding as requested

Utilized written and electronic reference materials to navigate common payroll practices and questions

Answered queue calls and assisted customers with various payroll and non-payroll issues

Communicated with Human Resources and UNITED managers regarding payroll processes or issues

Jim Burke Automotive, 1301 5th Avenue N, Birmingham, AL 35203

HR/Payroll Administrator 03/2014 – 03/2016

Processing payroll for 200+ employees on a weekly, semi-monthly & monthly frequency

Handling all HR complaints and responding to unemployment claims and appeals timely

Keeping monthly numbers and matrixes for the CFO

Paying and reconciling all insurance and benefits invoices monthly

Sending weekly EE demographics and hours worked to an outside vendor for government reporting

Handling all phases of new hires - from background checks and drug tests, to onboarding paperwork, system setup, and benefit enrollment

Creating new reports for managers as needed

Completing all annual 401k, Workmen’s Comp & testing audits

Assisting with Accounts Receivable and Accounts Payable as needed

BP Payroll, LLC 10 Inverness Center Pkwy, Ste 425, Birmingham, AL 35242

Payroll Administrator 03/2010 – 3/2014

Data entry of payrolls for 100+ clients

Data entry of new hires

Handling phone calls related to payroll, taxes, deductions, etc.,

Distribution and delivery of payrolls

Seeing clients as-needed for training and software refreshers

Reconciling and billing clients’ vendor invoices (BCBS, Guardian, AFLAC, etc.)

Setting up PTO accruals for clients

PPM Consultants 5555 Bankhead Highway, Birmingham, AL 35210

Payroll Administrator 04/2008 – 01/2010

Reviewing timesheets for entry errors for 100+ employees

Processing payroll including live checks and direct deposits bi-weekly

Sending ACH file to bank for processing

Depositing all federal, state, unemployment and local taxes for 5 states

Completing all employment verifications

Processing all W2s and associated year-end filings

Setting up and processing all employee garnishments

Entering and paying all employee expenses and per diems

Daily entry of client payments and reconciliations

Maintaining vendor files

Assisting both A/P & A/R departments with various administrative and accounting duties as needed

Sterling Capital Management 110 Office Park Drive, Ste 110, Birmingham, AL 35223

Payroll and Administrative Assistant 09/2007 – 03/2008

Coordinating the compiling and submission of payroll internally for five companies

Setting up all Garnishments & employee earnings and deductions in ADP payroll system

Maintaining all informational changes including address, filing status, names, direct deposits, etc.

Answering incoming phone lines for five companies

Assisting all companies with the creation and maintenance of spreadsheets, flow charts, and documents

Paychex 3595 Grandview Pkwy, Ste 200, Birmingham, AL 35242

Sr. Payroll Specialist/ New Client Specialist 05/2004 –06/2007

Processing payroll for 200+ clients from a call schedule

Researching and handling all tax issues for clients

Entering and balancing all new client information into the payroll system

Preparing and submitting amended tax returns

Contacting tax agencies to put accounts on hold

Advising clients of best course of actions related to employment issues

Handling general payroll and employment inquiries thru the call center

Training clients on the processing systems

Handling unhappy clients to ensure a satisfactory outcome and retention

Leading weekly branch training sessions

Assisting and mentoring new specialists after onboarding

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