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Customer Service IT Technician

Location:
Manzini, Swaziland
Salary:
USD 7000
Posted:
August 01, 2023

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Resume:

CURRICULUM VITAE FOR SIPHETFO CINISO KUNENE

P.O. Box D282 the Gables,

Physical Address: Nkhaba

Email Id: adym5k@r.postjobfree.com

Mobile no. +268-********/79705804

PERSONAL INFORMATION

NAME Siphetfo Ciniso Kunene

GENDER Male

NATIONALITY Swazi

DATE OF BIRTH 15th April 1996.

MARITAL STATUS single.

LANGUAGES KNOWN English and SiSwati.

CRIMINAL RECORD none

ESWATINI ID-NUMBER 960**********

DRIVER’S LICENSE Light Duty

YEAR OF ISSUE September 2016

OWN TRANSPORT none

HOBBIES Playing volleyball, Networking and Surfing The internet.

CAREER OBJECTIVE

To obtain a challenging position in the area of System Administrator and strive for excellence with dedication, proactive approach, positive attitude and passion towards the work that will fully utilize my logical and reasoning abilities in the best possible way for the fulfillment of personal and organizational goals.

EDUCATIONAL QUALIFICATION

Engwazini Catholic Primary School (2002 - 2008)

Saint Paul’s Methodist High School (2009 - 2014)

Institute of Development Management (IDM) (2017 - 2019)

PROFESSIONAL QUALIFICATION

Educational background:- : Completed Information Technology

Diploma from IDM Eswatini.

SKILL INFORMATION

OPERATING SYSTEM : Windows 10, Windows 8,windows 7

Windows XP, Windows

Windows Server 2003- 2008; Vista.

KNOWLEDEG ABOUT NETWORK : Network Essential

HARDWARE : Pc-hardware, Laptops, Servers.

SYSTEM ADMINISTRATION : MCSA

ROUTER FUNDAMENTALS : CCNA

DESKTOP ROLE:-

Well Versed with:

MICROSOFT operating system(MS- 2000, XP, Vista, Windows 7, Ubuntu)

Configuration and troubleshooting the system.

MS – Outlook 2003/2007 configuration and troubleshooting.

Hardware troubleshooting.

Applying group policy to the systems.

A beginner with D.bit and QuickBooks.

Microsoft office – excel, word, publisher, PowerPoint.

SERVER ROLE: -

Well Versed with:

Configuration and troubleshooting the Server system.

MICROSOFT Server operating system(MS- 2000, 2003, 2008)

DNS creation, DHCP creation, Domain controller

File and folder Permission for Authenticated Users in servers.

ANTIVIRUS WORKED ON:-

Smadav Anti-virus

Kasper

Avast Antivirus

WORK EXPERIENCE

1.IT Technician (intern): (ENHI) ESwatini Nazarene Health Institution

Company: Raleigh Fitkin Memorial Hospital Franchisee: IT office

Site: Manzini, Eswatini

Duration: 22 March 2019 to 22 August 2019 Designation: IT Technician.

JOB RESPONSIBILITY

Configuring as well as troubleshooting of MS-Outlook, Printers, remotely.

Installations of various operating systems like, Win XP Professional, Win 7,8,10 Win 2008 Server, Win server 2008 etc.

Software related Patch deployment through LANDesk Server.

On Call Technical support to remote location across all Nazarene clinics.

Updating OS Security and Software patches from the LANDesk server to the Client system, monitoring the systems for up.

Configure Wireless & Data card Installation on Laptop.

Installation & Configuration SAP application.

Configuring mails on BlackBerry & IPAD.

Handling some multimedia activities in the institution.

Setting up and configuring WI-FI routers and telephones

Handling spreadsheets on excel and formulating databases on publisher.

2.DRIVER

Company: Mhlatase Milling Site: Nkhaba (Hhohho), ESwatini

Duration: January 2017 to Present Designation: Driver.

JOB RESPONSIBILITY

Collecting and delivering maize and mealie meal from schools and also domestically on weekends.

3.CUSTOMER SERVICE AGNET

Company: Eswatini Mobile

Site: Nkhaba (Hhohho), ESwatini

Duration: March 2021 to May 2021

Designation: Agent

JOB RESPONSIBILITY

Registering and selling new customers sim cards and selling Eswatini Mobile airtime.

4.I T OFFICER (VOLUNTEER)

Company: CHUZASHA INVESTEMNTS

Site: Nkhaba (Hhohho), ESwatini

Duration: May 2021 to present

Designation: I.T specialist

JOB RESPONSIBILITY

Handling all IT operations for the company including making presentations, making memos, designing and creating flyers, dealing with spreadsheets and finances on excel.

REFERENCES

Mncedisi Msibi

IDM ESwatini (Lecturer)

+268-********

Mpendulo Dlamini RFM (IT)

+268-********

Mr. Ayanda Khoza

I.T. Officer (CIC Eswatini)

+268-*******

Mr. Innocent Gama

Director

Chuzasha Investment

+268-****-****

Dr. A. S. Shabangu

Mentor

Manager (Mhlatase milling)

Senior Medical Doctor (Ekuphileni Clinic)

+268-********/ 79799024



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