Rosa Sánchez

*** * ***** ****

Murfreesboro TN **130

!Highly personable, bi-angelitos0304@lingual (Spanish gmail.and com English) Cell: Professional 615-***-**** with more than ten years’ of experience in account management, claims, and call-center operations, as well as insurance, collections in medical and student loans. Hard worker with exceptional follow-up skills

Proficient in:

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Professional Experience

2020- Current : Patient Account Representative MedCycle Management

• Rebilled claims, review EOBs and denials, Posted adjustments,Submitted appeals, verified insurance using different tools and systems.

• Called patients and sent out letters for updated insurance information and updated COB. Called insurance companies to verify eligibility and claim status. Sent Medical records to insurance companies as well as any other documents related to claim.

• Reviewed payer balances and EOBs for resolutions. Reviewed insurance payments and located payments or sent to cash posting for review of payments.

• Notated every account for proper handling.

• Used Artiva webstation, Citrix,Health Quest, Gammis, Med Metrix, Availity and all

!2020- other 2020 payer : Benchmark website systems. Realty Teams, (Realtor’s Quadax, Assistant) Outlook

• Customer service, call clients that are interested or need info on qualifiying for a home purchase as well as any client wanting to re-finance or sell home.

• Email lenders and title companies other realtors for home/sell properties.

• Collect all legal documents for the processing of the purchases, fill out contracts and all pertaining documents for the purchase/selling of a property.

• Send out mass emails for marketing design posters for promoting realtor.

• Schedule home and termite inspections, set up closing meeting.

• Manage Facebook page for realtor, inbox messages.

• Management and team-

building

• Microsoft Word

• Customer Service • Microsoft PowerPoint

• Analysis and problem-solving

• Collections

• Microsoft Excel

• Microsoft Access

!2016- 2019 : Harvest Drywall (Partner)

• All payroll for employees, managing invoices, proposals, quotes and all bids for the company.

• Supervising projects as they are being progressed, also very hands on in helping deadlines meet.

• Ordering supplies and delivering supplies to projects. Speaking to clients and new

!2012-clients 2017: about Medical any questions Collector, or MedCycle concerns, Management as well as all marketing (Brentwood) for company.

• Specialized in retrieval of insurance information for proper filling.

• Called insurance companies for verification of benefits as well as in system verification. Checked on insurance payments that did post on accounts,reviewed EOB’s.

• Provided customer service, helped patients with any concerns of billing and care.

• Contact clients about overdue bills and accounts, offer payment plans, payment assistance or create individually tailored payment plans unique to a person's financial situation in order to facilitate payment.

• Ran reports for several projects, revenue, growth

!2011-• ! 2012: Managed Operations, a group Optum of 5 assisted (United on Healthcare their patient Collections) calls (Cool Springs)

• Specialized in retrieval of insurance information for proper filling.

• Managed two hospitals in AZ in efforts to keep down cost for billing, worked as an extended billing office for John C Lincoln hospital and Tucson Medical Center

• Provided customer service, helped patients with any concerns of billing and care. Rosa Sanchez Page 2

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Professional Development

Medical Assistant completed school, 2012

CPR Certified, American Heart Association

HIPPA Certified

Education

Medical Assisting Certificate Program, Daymar Institute (Nashville, TN) Professional Associations

Rio De Vida A/G (Administrator, Treasurer and Secretary), Lavergne, TN American Medical Technologist, Tennessee Chapter

References

Kara Strader 615-***-****

María Sánchez 615-***-****

Gloria Beeler 615-***-****

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