Customer Service Data Entry
Resume:
TARA BEASLEY
adym2j@r.postjobfree.com
*** ******** **. **********, ** 77351
PROFESSIONAL SUMMARY
Successful 20+ years’ experience in customer service, administrative support, data entry, and receptionist. Over 10 years’ experience in a call center environment. Trained and experienced in all aspects of customer service to include public relations, operation of multi-line telephone system, processing, and tracking orders through LTL’s, FEDEX, and UPS, and daily use of MS Office Suite programs. Operation of QuickBooks. Posting of Accounts Receivable and Accounts Payables. Experience in Oracle, Skills XP, AOD Loan Tracking, Relativity database systems.
CORE QUALIFICATIONS
●QuickBooks- Inventory, Accounts Receivables, Accounts Payables, Generating Reports
●Expert Customer Relations-multitasking while operating multiline telephone system, using MS Office Suite programs
●Booking travel, training, and maintaining updated certifications through data base systems.
●Highly Proficient in processing fast and accurate data entry
●Experienced in Oracle, Skills XP, and AOD database systems
●Ability to oversee multiple employees in a fast-paced environment
●Generate Reports-using QuickBooks, Database systems, Excel
PROFESSIONAL EXPERIENCE
2022- 2023 Ace Bail Bonds-Livingston, TX
Bondsman
● Reach out to family friends on behalf of client to assist in bonding
● Assist client in process of bonding
● Complete contract paperwork with client helping them to understand being on bond
● Working of excel High Risk Report
● Data Entry of all Client information into Bond system
2021 Holiday Inn- Columbus TX
Front Desk Clerk
● All aspects of customer service
● Handling of payment forms
● Resolve customer issues
● Process end of shift reports, availability and booking reports
2019- 2022 Walmart- Livingston/Columbus TX
Host Self Check Host/ Cashier
● All aspects of customer service
● Handling of payment forms
● Resolve customer issues
● Process cash reports from self-check machines.
2020- 2021 Restorer of City Streets Ministry- Livingston, TX
Administrator
● Oversee weekly house assignments and maintain mandatory house schedule
● Process receipts, donations, and statements through QuickBooks
● Oversee and process step work with Residents
● Formulate and update all resident forms
2019 Image Sense - Houston, TX September 2019 to November 2019
Document Specialist
● Prepare documents to be able to be scanned.
● Scan documents by PSI capture system.
2019 Specialist TransPerfect - Houston, TX June 2019 to August 2019
Researcher/ Data Entry
● Researching data to compile sensitive Personal identification for possible breaches.
● Loading information into Relativity database systems.
● Provide Customer Service to Rig personnel
● Processing of training pay through excel to ensure accurate documentation of pay for Rig personnel.
2015-2019 Walker Personnel Montgomery, AL
Rheem Manufacturing – March 2015- October 2015/ Alabama Housing Authority April 2016- July 2016/
Ceramica ETC. September 2017- March 2019
Customer Service Specialist / Loan Examiner /Office Assistant
■ Providing customer service, and product sales to Home Depot stores all over United States/ Tile Wholesalers & Dealers.
■ Processing accounts receivable, accounts payable, inventory control, and all customer account information using QuickBooks. Processing, tracking orders using LTL’s, FedEx, UPS. In addition, to all aspects of general office duties using MS office suites.
■ Processing reports and data using Oracle system, and QuickBooks.
■ Track orders and process returns.
■ Multitasking answering multiple lines for effective customer service. To include all aspects of Receptionist position.
■ Examining loans for accurate data entry and ensuring no breach of information. Compiling data into AOD database system.
2016 The Learning Tree Tallassee, Al – July 2016- September 2016
Administrative Assistant for Fiscal Processes
■ Operated computers programmed with accounting software to record, store, and analyze
information.
■ Debits, credits and totals accounts in computer spreadsheets and databases, using
specialized accounting software.
■ Comply with federal, state and company policies, procedures, and regulations.
■ Compile statistical, financial, accounting or auditing reports and tables pertaining to such
matters as cash receipts, expenditures, accounts payable and receivable and profits and
losses.
■ Act as liaison between corporate and regional accounts payable departments.
■ Maintain all accounts payable reports, spreadsheets, and corporate accounts payable files.
■ Prepare analysis of accounts, as required.
■ Process all requests for purchases and accounts payable for company functions.
■ Process all incoming/outgoing mail.
2014 Falck Safety Services Katy, TX – April 2014-November 2014 Through Link Staffing
Training Coordinator
● Booking of training and travel for offshore oil rig personnel
● Data entry of all Rig qualifications, required documents, Certifications for Rig to
maintain compliance
● Provide Customer Service to Rig personnel
● Processing of training pay through excel to ensure accurate documentation of pay for Rig personnel.
2008 - 2013 Living Water Ministry Marbury, AL - January 2008-March2013 & January 2005-January 2007
Counselor/Instructor/Office Administrator
● Daily office functions to include cash report, answering multiline phone calls, assistant to
Director and CEO, QuickBooks, Daily posting of contributions and documenting
accounts receivable and payable.
● Full Time On-Site Counselor and Teacher
● Daily Management of household and 9 students
● Maintained a productive working environment. Tracking all student spending accounts.
Mediator for family counseling. Training of students for future job employment.
Overseeing all Ministry banquets and functions.
2007-2008 Litton Loan Servicing Houston, TX
Business Travel Coordinator
● Booked all employee travel to include air, car, and hotel
● Processed all employee travel expense reports
● Maintain all employee security access
EDUCATION
2016- Ashford University California
Focusing on Business Administration
1994 John Patterson Technical College Montgomery, AL
Focusing on Computer Science
1992-1993 Troy University Troy, AL
Focusing on Accounting and Business
1991- Graduated Prattville High School
High School Diploma with AP Courses in Accounting
References
Karen Gaston 334-***-**** Living Waters Ministry
Kirsten Ricketts 713-***-**** Restorer of City Streets
DeeAnne Lerma 713-***-**** Litton Loan Servicing
Deidra K. Nolan 334-***-**** Nolan Research
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