Customer Service Sales Representative

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PROFESSIONAL (©

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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Achievements include expanding customer base and bringing in new sales

revenue. Excellent customer service, research and conflict resolution skills.

Flexible schedule and willingness to travel. Energetic Sales Representative

offering demonstrated success identifying prospects and converting leads into

customers. Superior communication skills, understanding of client needs and

sales closing rates. Recognized for creativity and resourcefulness in meeting and

exceeding sales, revenue and profit goals. Organized Job Title with Number

years of experience. Dedicated to fantastic customer service and maintaining

relationships with customers. Skilled at upselling products to increase overall

sales and trained in Software. Industrious Marketing Specialist offering Number

years of marketing experience along with a decisive and hardworking approach.

Talent for devising creative strategies. Demonstrated knowledge of graphic

design, copywriting and project management. Multifaceted Marketing Manager

with strong marketing technology background and expertise in multiple industries.

Designed and implemented Number lucrative marketing campaigns in previous

year. Superb communications skills and knowledge of marketing metrics enabled

achievement of desired results.

« Customer Experience e Effective Customer

¢ Customer Retention Communication

* Social Perceptiveness ¢ Consultative Sales Approach

e Time Management e Special Events

© Critical Thinking e Electronic Systems

« Complex Problem-Solving « Customer Service and Assistance

FACTORY REPRESENTATIVE 06/2020 to 08/2022

Ever Clean Gutter Systems Lexington, KY

e Focused on one call close, in home sales opportunities for leaf protection

gutter company.

« Worked as a brand ambassador at Home Shows in a lead generation

capacity.

« Worked closely with commercial operational departments to schedule

targeted promotional campaigns.

ACCESS CONTROL SYSTEMS SALES REPRESENTATIVE 11/2018 to 11/2020

Willis Klein End User Sales Louisville, KY

* Created professional sales presentations and seminars to effectively

demonstrate product features and competitive advantages.

« Used customer insights to develop innovative sales strategies to increase

sales.

e Fielded customer complaints and facilitated negotiations, resolving issues

and reaching mutual conclusions.

* Contributed to team objectives in fast-paced environment.

« — Identified new business opportunities through cold calling, networking,

marketing and prospective database leads.

e Developed and maintained comprehensive understanding of products,

services and competitors to enhance sales presentations.

« Met with customers to discuss and ascertain needs, tailor solutions and

close deals.

Business Ma

Tennessee 1 Coy 2

Systems

ity, Cookeville, TN

onverted Effort On MathemaScience 05/1986

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