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Customer Service Data Entry

Location:
Fremont, CA
Posted:
July 30, 2023

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Resume:

Shahab M. Rahmanzai

510-***-**** ~adylz5@r.postjobfree.com~ Fremont.CA

Professional summary

BS degree in accounting. Entry level experience in account payable, account receivable, bank reconciliation, payroll, data entry, customer service, and administrative work.

SKILLS

Microsoft Office Suite – Word, Excel, Power Point

Quick books accounting software

Proficiency in 5 languages: English, Some German, Pashto, Farsi/Dari, Hindi/Urdu

Social Media Marketing

Google analyst Certificate

professional Experience

LAM RESEARCH Livermore, CA

Assembler 12/2019 – 11/2022

Operated different Ops

Trained co-workers and new hired

Volunteered for and achieved different projects

Used Operational Manufacturing Sequencing (OMS) to operate

Used SAP system to place orders and track orders and inventory

Maintain clean and safe working environment

Used excel spread sheet to find out about the status of the Machines

Used all the tools that were provided by Lam to assemble

Assembled manually or used a Hoist

Followed company guidelines and 6s

NU CAR RENTAL Burlingame, CA

Leasing Agent 03/2019 - 07/2019

Excellent Customer service so that customers return

Consulting, offering different options, renting cars, taking payments

Advising customers to upgrade to a better car, to make the company more profitable

Selling the company’s products, to enhance the profit

THE CHINARY INC Milpitas, CA

Sales Associate 11/2017 - 03/2019

The company is worth millions

Increased sales by $ 45000 -50,000 a month

Opening new accounts daily, training, making the company more profitable

Consulting, offering different credit options, Ensure high satisfaction of the customer

Proper presentation, organization, replenishment of the stock

Understanding the need of the customers to offer the proper products

Solving customers’ problems, Closing the deals to enhance the sell, teamwork

DANIEL’S JEWELERS Fremont, CA

Key holder 03/2016 - 11/2017

It is a multimillion company over 100s stores

Increased sales by $18000 a month (This goal was given to me every month)

Supervised the associates and, payroll every week (Timecard)

Office work created personal and other daily reports

Made sure, cash, checks, credit/ debit cards, and the amount balance

Bank deposit procedure in the system and deposited the money in the bank

Offering different payment options, ensure high satisfaction of the customer

Proper presentation, organization, replenishment of the stock

Understanding the need of the customers to offer the proper products

Solving customers’ problems, closing the deals, to enhance the sell, opening new accounts

MARSHALL’S Fremont, CA

Sale Associate 09/2015 - 03/2016

Helped average of 50 customers per day by responding to inquiries and finding products

Assisted team members, when necessary, in handling cash register, organizing inventory room

Provide outstanding customer service, received 96% in customer service feedback surveys

GRANDWHEELCHAIR Fremont, CA

Accountant Assistant 01/2014 – 12/2014

Accounts Payable – oversaw and processed estimated 10-15 transactions daily

Accounts Receivable – weekly deposits, invoiced customers, and General office work

Customer service – advised customer about the products and processed POS

Inventory- count and reordered inventory and processed the inventory in the QuickBooks

LIBERTY TAX Fremont, CA

Tax Preparer 01/2014 - 04/2014

Prepared and filed over 100 individual income taxes, including form 1040 and 540

Prepared and filed over 50 self-employee business returns.

Reviewed finished tax returns for accuracy in accordance with current tax laws.

BRETT HERRELL, CPA Fremont, CA

Accounting Intern 06/2012 – 08/2012

Processed payroll for 14 employees (ADP payroll system)

Managed AP process, entered bills and prepared payments for vendors

Managed cash collections and application to invoices

Processed weekly check-run 50-100 checks

IHSS Fremont, CA

Caretaker 10/03 - Present

Provide home health care for an elderly client; administer client medication and assist clients with all domestic chores.

EDUCATION

California State University East Bay, Hayward, CA - Bachelor of Science in Business Administration, Accounting

Ohlone College, Fremont, CA - Associate of Science



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